IT Announcements
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Update: Microsoft Teams Meeting Option in Outlook
Due to recent updates with the new version of Microsoft Outlook, users may experience limitations with adding Microsoft Teams options to meetings.
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Windows 11 Upgrades for W&M-owned PC's
Support for Windows 10 ends October 14, 2025. To ensure you receive the latest features, performance improvements, and security enhancements, we ask that you upgrade any W&M owned Windows 10 devices to Windows 11 at your earliest convenience.
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W&M Single-Sign On Modernization Completed
The remaining Central Authentication Service (CAS) services will move to the Microsoft login on Tuesday, July 22, 2025. This will complete the modernization and consolidation of our Single Sign-on (SSO) environment to Microsoft that began on May 21, 2025.
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Account Information for 2025 Graduating Students
So you've graduated...now what? Find out what happens to your access to IT services when your role at the university changes from a student to alumni!
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W&M Single-Sign On (SSO) Change
On Wednesday, May 21, 2025, IT will be changing the Single-Sign On (SSO) used for most third-party W&M provided software services from the Central Authentication Service login to the Microsoft login used by Outlook, Teams and OneDrive.
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Blackboard Courses from 2022 to be Archived on May 19, 2025
Export or archive your Blackboard courses from Spring and Fall 2022 semesters to maintain readily available access to them.
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Google Workspace Login Change
On April 29, 2025, IT will be changing the Single-Sign On (SSO) for Google Workspace from the Central Authentication Service login to the Microsoft login used by Outlook, Teams and OneDrive.
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DeepSeek AI is no longer permitted on W&M’s network and devices
Access to DeepSeek AI on state-owned networks and university-owned devices is prohibited.
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Update regarding faculty/staff access to W&M Gmail and Google Calendar
Faculty and staff access to Gmail and Google Calendar will be removed on October 29th.
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Cable TV Retirement
William & Mary has decided to no longer offer cable TV and Contour TV services campus-wide
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Direct Publisher Integrations in Blackboard
Beginning in Fall 2024, faculty and instructors should work to provide complete course material requirements – including where Access Codes may be needed for specific assignments – in their course syllabus.
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IT Tips for Students - Fall 2024
IT is here to help you start the semester off strong!
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Important update on Microsoft licensing for affiliate accounts
Under Microsoft's new licensing model, university-issued affiliate accounts will only have access to the web version of their O365 apps, which means they will need to use a browser to create, edit, and share documents and emails.
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Account information for graduating students
So you've graduated...now what? Find out what happens to your access to IT services when your role at the university changes from a student to alumni.
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Transitioning from the Scantron to Gradescope
William & Mary is retiring use of the Scantron machine and moving to Gradescope for bubble sheet exams.
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Turning off W&M Gmail & Google Calendar
Information Technology will be turning off student access to W&M Gmail inboxes and Google Calendars this summer, which is one of the final steps in William & Mary’s transition to Microsoft Office 365. Faculty and staff access will be discontinued in the fall.
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Mobile App Interest Survey
Information Technology and University Communications want to hear from you! Let us know what features you would like to see on the W&M Mobile app by taking a short survey by April 23, 2024.
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Duo is getting a new look!
Duo's new authentication experience is called the Duo Universal Prompt, and it’s designed to be even simpler and faster than ever.
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Workday selected as W&M's new ERP
Workday will replace some of Banner as the new enterprise software platform for finance and human resources.
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Gartner Access Now Available at W&M
W&M introduces Gartner’s Campus Access, offering students, faculty, and staff unlimited access to top-notch research on IT trends, vendors, products, and technologies. Gartner provides detailed technical insights, knowledge, and best practices to enhance initiatives and results, expedite project timelines, and reduce risk.
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New safety tip in Outlook
The first contact safety tip in Microsoft Outlook guards against phishing, which is the number one threat to cybersecurity at the university.
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Transitioning to Blackboard Learn Ultra Courses
William & Mary will be transitioning from Blackboard's Original Courses to Ultra Courses. This view is a more modern and adaptable learning management design and will establish a more contemporary and student-friendly learning environment.
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Namecoach now available in Teams and Outlook
The name pronunciation tool is now available on your most-used platforms.
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Podium computers upgraded to Windows 11
Podium computers running Windows 10 have been upgraded to Windows 11.
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Recent phishing attempts at W&M
W&M Information Security has been tracking and monitoring some recent phishing attempts impacting students, faculty and staff at the university.
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Blackboard Course Generator Upgrade
Blackboard Course Generator is undergoing a major transformation, bringing you an enhanced experience and a host of new features.
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Use of TikTok, WeChat, other apps prohibited for employees on university network.
A new state law in Virginia prohibits employee and independent contractor access to certain apps on state-owned wireless networks and university-owned devices.
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IT launches new website
In June, W&M IT launched a new website that features new pages with content curated for faculty, staff and students, highlights popular tools and services, shows how to subscribe for updates for the services you use most and much more!
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Changes regarding network storage drives
IT has kicked off a project to retire legacy local storage and move to modern cloud storage.
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Upgrade to Windows 11
Computers currently running Windows 10 will soon automatically upgrade to Windows 11.
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Banner SaaS Cloud ERP Demo
Banner vendor Ellucian is coming to W&M for on-site demos April 25-26th.
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A fresh look for the Change Password website
The Change Password website is getting a new look! Check it out so you know what to expect the next time you need to visit the site to update your password.
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Qlik Upgrade Friday, Feb. 24
Qlik is getting a fresh new look with the latest upgrade on February 24, 2023 at 4pm.
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Workday Management Cloud ERP Demo
Cloud ERP vendor Workday is coming to W&M for on-site demos.
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Retiring Google Accounts for Recognized Student Organizations
While Google Workspace apps are here to stay for individual student accounts, Recognized Student Organizations will no longer have access to their Google accounts (@email.wm.edu), including Gmail and Google Calendar, as of June 5, 2023. RSOs can decide if they would like to opt-in to a university-offered O365 account, which will include email, storage options and more.
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Important Update to Alumni Google Services
For a variety of reasons, the university has decided to phase out alumni access to Google services beginning in January 2023 and ending in August 2023.
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W&M IT launches new service status webpage
W&M Information Technology recently launched a new, modern webpage that keeps the university community up-to-date on the status of their many services.
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Student Email - Getting Started with O365
Here are some tips for getting started with Microsoft O365 email as well as answers to your questions about the email transition.
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Gmail & Calendar Transition to Office 365
While Google Workspace apps are here to stay, students will now be given email and calendar access in Microsoft O365 with an @wm.edu address.