Request IT - Instructions and Services

Connect to Request IT

Request Information Technology allows customers to self-submit requests for selected IT services.  For all other services and technical support, contact the Technology Support Center at 757-221-4357 (HELP), [[support]]. 

APPLE BUYERS:  Prior to purchasing your Apple computers and software, you will need to submit a Technology Procurement Request for approval.  (Login to Request IT, click Service Request, and select the Technology Procurement Review option.)

Get Started using Request IT

First, login to Request IT by navigating to

Login button for Request IT

  • Click Login. (Located on top right of page)
  • Type your W&M Username and Password.
  • Make a selection from the Home page by clicking on the appropriate icon.
  • Fill-in all appropriate fields.
  • Scroll down to make sure you have filled-out the entire form.
  • Click Save Incident (bottom of form) when you are finished.
Congratulations! Your request has been submitted.
Request IT Services

Use Request IT to: 

Links in this section provide additional information only.  Please login to Request IT to request service.

Questions? Contact the Technology Support Center (TSC)
757-221-4357 (HELP) | [[support]] | Jones 201, Monday - Friday, 8:00 am - 5:00 pm