Get Help

So you're stuck, huh?  Don't worry - it happens to the best of us.  We're here to help get you back on track.

FAQs

A topical listing of our frequently asked questions will help you find answers on our website.

Technology Support Center

Most campus tech-related questions at W&M would be answered via IT's Technology Support Center (TSC).

Phone: 757-221-4357 (HELP)
Email: [[support]]
Walk-in: Jones 208, Monday - Friday 8am-5pm (except holidays)

If there is a system-wide IT emergency after hours, contact the W&M Police Department for support - 757-221-4596.


Additional IT Support

Some specific IT Services have a direct line of support

Service Contact
Academic Technology Specialists Consult Website Listing
Academic Storage Requests Academic Storage Website
Classroom Technology Support Classroom Technology Support Website
757-221-3011
IT Website Feedback [[mkpala]]
Report Spam/Phishing Spam/Phishing Website
[[abuse]]
Request Selected IT Services Request IT


Other Sources of Tech Support on Campus

Contact the Technology Support Center for technical issues, such as login and access problems or error messages.  For the "How do I..." or "What is this..."  type of support contact the following people/departments:

Service Contact
Banner Operational Support Consult Website Listing
Career Center - Simplicity

Career Center - Simplicity Website

757-221-3234 (David Lapinski, Career Center)

Cascade Websites Cascade Website
[[creative]]
Course Evaluations Course Eval Administrators & Support
Tribe Responses
(Web Forms)

Creative Services Website

[[creative]]