Skip to main content
Close menu William & Mary

IT News

What's happening in IT

William & Mary Launches ChatGPT Edu Pilot

This fall, William & Mary launched a pilot of ChatGPT Edu, providing select faculty and staff with access to OpenAI’s enterprise-grade artificial intelligence to support learning, research and operations.

Icons representing various accessibility tools surround a computer monitor with an accessibility symbol.
William & Mary's Commitment to Digital Accessibility

In honor of Global Accessibility Awareness Day (GAAD), William & Mary is proud to unveil its latest initiatives aimed at enhancing digital accessibility for all members of its community. By implementing cutting-edge accessibility features that support visual, hearing, motor and cognitive impairments, the university is ensuring usability of its digital platforms and demonstrating leading efforts in accessibility among educational institutions.

earththumb
Honoring Earth Day and the Year of the Environment

Earth Day, celebrated annually on April 22nd, serves as a reminder of our collective responsibility to protect our planet. This year, William & Mary is taking significant strides towards sustainability with its Year of the Environment initiative, underscoring the university's commitment to environmental stewardship. Among the many efforts being made, the contributions of W&M IT are particularly noteworthy.

Jeff Jolly
Roll with IT: Jolly wins the Duke Award

Jeff Jolly, who has worked in information technology at William & Mary for 24 years, is this year’s winner of the Duke Award for exceptional service.

Nate C Thumbnail
Intern Spotlight: Nathaniel Callabresi

Internships are a critical aspect of a William & Mary education. No matter what a student is majoring in, so much can be learned by gaining real-world work experience. W&M Information Technology has a long-standing tradition of welcoming student workers and incorporating them into our overall strategy of providing a reliable, flexible, and secure technological environment that enables swift and skilled solutions for rapidly changing needs.

rebecca-headshot.png
IT Fist Bump: Rebecca Kinkead

Part of W&M Information Technology’s mission is to develop and nurture meaningful relationships and collaborations on campus and beyond. Our work would not be possible without the partnerships we have across campus, and so many of our colleagues deserve a thank you and a (virtual) fist bump!

kaplan-exterior-600x400.png
W&M Boosts Wi-Fi Capacity in Kaplan Arena

William & Mary Information Technology has completed a Wi-Fi expansion project in Kaplan Arena, the home of Tribe Athletics and the venue for many high-visibility events, such as the Charter Day ceremony and new student orientation. The project aims to enhance the digital experience of the campus community and visitors by providing reliable and fast wireless internet access in the arena.

Daniel Norton
DYK Series: Daniel Norton

William & Mary Information Technology is comprised of intelligent and hardworking individuals who exemplify the university’s core values of belonging and respect. Our “Did You Know?” series gives us the opportunity to shine a spotlight on members of our team and introduce others to their work, as well as the unique things that make them tick.

Tiffany Beker Thumbnail
IT Fist Bump: Tiffany Beker

Part of W&M Information Technology’s mission is to develop and nurture meaningful relationships and collaborations on campus and beyond. Our work would not be possible without the partnerships we have across campus, and so many of our colleagues deserve a thank you and a (virtual) fist bump!

Intern, Rachel Malla
Intern Spotlight: Rachel Malla

Internships are a critical aspect of a William & Mary education. No matter what a student is majoring in, so much can be learned by gaining real-world work experience. W&M Information Technology has a long-standing tradition of welcoming student workers and incorporating them into our overall strategy of providing a reliable, flexible, and secure technological environment that enables swift and skilled solutions for rapidly changing needs.

mike_m.jpeg
IT Fist Bump: Mike Maddalena

Part of W&M Information Technology’s mission is to develop and nurture meaningful relationships and collaborations on campus and beyond. Our work would not be possible without the partnerships we have across campus, and so many of our colleagues deserve a thank you and a (virtual) fist bump!

autopilot
IT Increases Efficiencies in its Laptop Leasing Program

William & Mary Information Technology has recently added Windows Autopilot technology to loaner computers throughout campus. Autopilot is a service that pre-configures computers so that they are ready to be used right out of the box.

Kari-Lise Slettemoen
DYK Series: Kari-Lise Slettemoen

William & Mary Information Technology is comprised of intelligent and hardworking individuals who exemplify the university’s core values of belonging and respect. Our “Did You Know?” series gives us the opportunity to shine a spotlight on members of our team and introduce others to their work, as well as the unique things that make them tick.

Service Status Thumbnail
Stay in the Loop with IT Service Status Alerts

Did you know William & Mary Information Technology manages a Service Status webpage to inform the campus community of how the systems are functioning on campus? The site provides visitors with a clear view of the status for each IT service, and will even send you a notification when the services you use the most are down.

Laurenthumbnail
Intern Spotlight: Lauren Bayse

"My communications internship with IT solidified my interest in a communications career. Through my internship, I realized my love for solving complex challenges through strategic communications and my interest in identifying authentic ways for organizations to connect with priority audiences."

Woman working on laptop with code
W&M IT implements content delivery network to enhance web speeds

W&M Information Technology recently implemented Amazon CloudFront, a content delivery network (CDN) operated by Amazon Web Services that allows W&M to securely deliver data, videos, applications and APIs to website visitors across the globe with low latency and high transfer speeds.

Daveshantzthumbnail
DYK Series: Dave Shantz

William & Mary Information Technology is comprised of intelligent and hardworking individuals who exemplify the university’s core values of belonging and respect. Our “Did You Know?” series gives us the opportunity to shine a spotlight on members of our team and introduce others to their work, as well as the unique things that make them tick.

Felix Vazquez Selfie
DYK Series: Felix Vazquez

William & Mary Information Technology is comprised of intelligent and hardworking individuals who exemplify the university’s core values of belonging and respect. Our “Did You Know?” series gives us the opportunity to shine a spotlight on members of our team and introduce others to their work, as well as the unique things that make them tick.

Brian Russell thumbnail
Intern Spotlight: Brian Russell

"I learned so much from this internship that I still apply to my career today. I was able to work on problem solving for clients and using resources like Google to my advantage. I still think of this experience as truly invaluable as it taught me so much about working with technology and different people."

Andrew Crawford
W&M IT welcomes a new Deputy CIO

William & Mary Information Technology is thrilled to welcome Andrew Crawford as the university’s new Deputy Chief Information Officer. Crawford joins W&M from Christopher Newport University, where he has served as CIO since 2016.

Mike Walker
Intern Spotlight: Mike Walker

"My internship with W&M IT taught me to take something that is complex and detailed and make it accessible to all. This is the biggest resource that translates to my life now because that is what I do in my job."

600x400 Tyler Walinsky Thumbnail
IT Fist Bump: Tyler Walinsky

Part of W&M Information Technology’s mission is to develop and nurture meaningful relationships and collaborations on campus and beyond. Our work would not be possible without the partnerships we have across campus, and so many of our colleagues deserve a thank you and a (virtual) fist bump!

Samantha Bell
DYK Series: Samantha Bell

Samantha Bell is W&M IT’s Administrative & Fiscal Coordinator, among so many other things. She is also a business owner, wife to her high school sweetheart, survivor of a tumultuous childhood and the current Mrs. Williamsburg.

Eliza Steele
Intern Spotlight: Eliza Steele

"Without W&M IT, my graduate program, and experience working with ITPIR (now known as the Global Research Institute), I would not be at my current position at Microsoft. Without these experiences, I may have landed at a less technical job doing work I am not as passionate about."

Lanlan Mu
DYK Series: Lanlan Mu

William & Mary Information Technology is comprised of intelligent and hardworking individuals who exemplify the university’s core values of belonging and respect. Our “Did You Know?” series gives us the opportunity to shine a spotlight on members of our team and introduce others to their work, as well as the unique things that make them tick.

Rena Zrakovi
IT Fist Bump: Rena Zrakovi

Part of W&M IT's mission is to develop and nurture meaningful relationships and collaborations on campus and beyond. Our work would not be possible without the partnerships we have across campus, and so many of our colleagues deserve a thank you and a (virtual) fist bump!

Dan runfola
IT Fist Bump: Dan Runfola

Part of W&M IT's mission is to develop and nurture meaningful relationships and collaborations on campus and beyond. Our work would not be possible without the partnerships we have across campus, and so many of our colleagues deserve a thank you and a (virtual) fist bump!

Shewlyn Chen-Stewart and Louis Hubert in front of a brick wall.
DYK Series: Shewlyn Chen-Stewart and Louis Hubert

W&M IT is comprised of intelligent and hardworking individuals who exemplify the university’s core values of belonging and respect. Our “Did You Know?” series gives us the opportunity to shine a spotlight on members of our team and introduce others to their work, as well as the unique things that make them tick.

Bina and his wife, Kathy
Intern Spotlight: Bina Wasunga Kakusa

"There are many aspects of my career in patient healthcare that mirror those in IT customer service, including strong interpersonal skills, effective communication of technical details, problem solving and doing this all as part of a team."

Joe Cunningham
DYK Series: Joe Cunningham

William & Mary Information Technology is comprised of intelligent and hardworking individuals who exemplify the university’s core values of belonging and respect. Our “Did You Know?” series gives us the opportunity to shine a spotlight on members of our team and introduce others to their work, as well as the unique things that make them tick.

Mark Sikes
IT Fist Bump: Mark Sikes

Part of W&M IT's mission is to develop and nurture meaningful relationships and collaborations on campus and beyond. Our work would not be possible without the partnerships we have across campus, and so many of our colleagues deserve a thank you and a (virtual) fist bump!

Marra Austin
IT Fist Bump: Marra Austin

Part of W&M IT's mission is to develop and nurture meaningful relationships and collaborations on campus and beyond. Our work would not be possible without the partnerships we have across campus, and so many of our colleagues deserve a thank you and a (virtual) fist bump!

Reggie Williams
DYK Series: Reggie Williams

W&M IT is comprised of intelligent and hardworking individuals who exemplify the university’s core values of belonging and respect. Our “Did You Know?” series gives us the opportunity to shine a spotlight on members of our team and introduce others to their work, as well as the unique things that make them tick.

GeoLab Undergrads
W&M IT plays integral role in undergraduate research

While most undergraduates rely on the work of W&M IT in some way for their research projects, the students who rely most heavily on our team's expertise have been those involved with the Geospatial Evaluation and Observation Lab (geoLab).

Patty Cox
IT Spotlight: Patty Herrera Cox

Throughout the month of March, W&M Information Technology will be celebrating Women’s History Month by shining a spotlight on some of the ladies who keep the department and the university connected using the latest technology.

Rachel Pace
IT Spotlight: Rachel Pace

Throughout the month of March, W&M Information Technology will be celebrating Women’s History Month by shining a spotlight on some of the ladies who keep the department and the university connected using the latest technology.

IT Spotlight: Kathy Baldwin

Throughout the month of March, W&M Information Technology will be celebrating Women’s History Month by shining a spotlight on some of the ladies who keep the department and the university connected using the latest technology.

Sophy Feng
IT Spotlight: Sophy Feng

Throughout the month of March, W&M Information Technology will be celebrating Women’s History Month by shining a spotlight on some of the ladies who keep the department and the university connected using the latest technology.

Bonnie Fleming
IT Spotlight: Bonnie Fleming

Throughout the month of March, W&M Information Technology will be celebrating Women’s History Month by shining a spotlight on some of the ladies who keep the department and the university connected using the latest technology.

Julie Martin
IT Spotlight: Julie Martin

Throughout the month of March, W&M Information Technology will be celebrating Women’s History Month by shining a spotlight on some of the ladies who keep the department and the university connected using the latest technology.

IT Spotlight: Karen Gillingham

Throughout the month of March, W&M Information Technology will be celebrating Women’s History Month by shining a spotlight on some of the ladies who keep the department and the university connected using the latest technology.

Tracey Encarnacion
IT Spotlight: Tracey Encarnacion

Throughout the month of March, W&M Information Technology will be celebrating Women’s History Month by shining a spotlight on some of the ladies who keep the department and the university connected using the latest technology.

IT Spotlight: Melissa Rouette

Throughout the month of March, W&M Information Technology will be celebrating Women’s History Month by shining a spotlight on some of the ladies who keep the department and the university connected using the latest technology.

Kitty Smith
IT Spotlight: Kathleen “Kitty” Smith

Throughout the month of March, W&M Information Technology will be celebrating Women’s History Month by shining a spotlight on some of the ladies who keep the department and the university connected using the latest technology.

A composite photo showing four people
Honoring values in action

In recognition of exemplary values-driven leadership, four William & Mary faculty and staff members have been selected as the inaugural recipients of the Values in Action Award: Natoya Haskins Ph.D. ’11 (School of Education), Mariellynn Maurer '95 (Conference Services), Kathleen Mazzitti (Advancement) and Corinne Picataggi (Information Technology).

jones.jpg
W&M IT Introduces New Governance Structure

The new structure will provide strategic direction, align with our university values, and formalize IT’s integration in the larger campus community.

A masked student sits in front of a desktop computer
W&M opens new Esports Training and Research Center

William & Mary’s Esports Training and Research Center will include a research lab and training facility designed to foster interdisciplinary collaborations around gaming.

Screenshot of the COVID 19 dashboard
Creating and Planning the COVID-19 Dashboard

The COVID dashboard allows for the university community to be aware of the most current information regarding testing and positive cases of students and employees.

Loaner laptop pickup
Making the Virtual Transition

In the face of ongoing challenges during the university’s virtual transition, IT staff have taken quick and proactive action to address technology needs.

Zoom Room Map
Group Videoconferencing from the Classroom

Group videoconferencing typically comes with a suite of technical and administrative challenges. W&M IT is equipping campus spaces with user-friendly video and audio displays to connect students to alumni networks and opportunities.

hpc-geolab-thumbnail
Mapping a Path to Better Geospatial Computation

Research Computing gave a boost to William & Mary’s geoLab team during its initial years. Now a Hadoop/Spark cluster allows the team to pursue even bigger projects.

Image of shipping containers
How Container Technology Fixed Registration

Class registration at William & Mary has traditionally been problematic. This year, W&M IT used an emerging technology to pull off registration without a single hitch.

Move-In 2019 - Monroe
Getting Connected - Move-In 2019

IT staff and student techs roamed the residence halls during the 2019 Freshman Move-In to help new students get connected to the Eduroam wireless network.

William and Mary campus sign surrounded by spring flowers.
IT, Enrollment part of strategic reorganization

The reporting lines of several key areas at William & Mary shifted recently as part of a restructuring effort to create new collaborations and synergies across the university.

Duo Status Update

See how far we've come and where we're going with Duo, William & Mary’s two-factor authentication service.

Image of the DocuSign logo, in blue and black
Paperwork Made Easy With DocuSign

DocuSign eliminates the need for redundant data entry and forms can be easily be routed to their final destination.

2019 Service Awards
2019 Employee Services Awards

Congratulations to the recipients of the 2019 Employee Service Awards from Information Technology!

Luke Schwenke '19
W&M senior pens winning essay about cybersecurity in the age of 'Internet of Things'

Luke Schwenke ’19, a Data Science major from Warren, Virginia, earned first place in the Intermediaries & Reinsurance Underwriters Association’s 2018 Scholars Program Essay Contest. His winning essay earned him a $10,000 top prize from the IRUA and publication in the most recent edition of their quarterly journal for insurance industry professionals, the Journal of Reinsurance.

switchthumbnail.jpg
700 Switches

700 switches are being replaced across campus in order to improve the reliability of network traffic.

Women in William & Mary IT

Women in W&M IT talk about their experiences working in the field of IT and at W&M.

Smarthome 200
Smart home security devices may be vulnerable to smart hackers

Internet-connected computing objects collectively known as smart home products have become increasingly popular with consumers. The systems provide a bridge between the digital and physical worlds, which is convenient for automation, but risky for security, a team of W&M researchers has found.

2018serviceaward_conder_l_square.png
2018 Employee Service Awards

William & Mary honored sixteen IT department employees at the 2018 Service Awards ceremony on Wednesday, June 13.

IT's 20th Birthday
W&M IT Reaches 20-year Milestone

It has been 20 years since November 1997 when W&M IT was officially formed. We spent the past month collecting memories and sharing stories about how IT has changed over the past 20 years.

office365thumbnail
Moving to Office 365

Staff and faculty email has been migrating to the Office 365 Cloud, a move that will bring a new slew of web applications to utilize.

classroomsupportthumbnail
Day in the Life of Classroom Support

From fixing issues with technology in the classroom to navigating through campus on a golf cart, working in Classroom Support is challenging but rewarding.

Upgrading the Wireless Network

W&M IT is currently in the process of improving the wireless network for optimal connectivity.

Research Computing

W&M IT's High Performance Computing (HPC) team provides the computing power, technical skill, and intellectual acumen to support research computing at W&M.

Icon of graduation cap
DegreeWorks: Evaluation Made Simple

William & Mary is changing the way students and advisors map out plans for coursework with a new software called DegreeWorks.

CW MOOC icon
Colonial MOOC Poses Tech Challenges

W&M IT is providing guidance for the Massive Open Online Course planned for launch by W&M and the Colonial Williamsburg Foundation.

Clock icon
A Day in Your Life (With W&M IT)

Whether or not you realize it, IT works to keep things running smoothly every day in the lives of W&M students.

More paper applications in the Undergraduate Admission Office
Admission Applications Go Digital

Thanks to support from W&M IT, the Undergraduate Admission Office will now read and share student applications digitally.

Touchdown, IT!

IT works behind the scenes at any broadcasted home athletic event. Take a look at what we do for a home football game.

Use the Clues

Like a detective, you must find clues to keep your Inbox safe from phishing.

Person with mask and a fishing pole with an envelope with an "@" on it, representing phishing for email
Catching a Phish

Suspicious emails in your Outlook Inbox over the break? Here is a behind-the-scenes look at the holiday phishing attack and advice on how to keep phishing at bay.

Going to Ghana

W&M laptops will help students in rural Ghana go to college.

…Due to Maintenance

What's all this maintenance about anyway? Unix Engineer, Dan Ewart, explains.