Summary
As part of the Teams Calls project we are modernizing the budget process around billing for phone service. Many departments will no longer need to process a monthly bill as the average cost per line will decrease to a flat rate.
Full Description
Teams Calls is not only a cost-savings win for the university, but also a win for overall efficiency! With monthly charges reducing to a predictable $16 per month, per line (including voicemail and long distance) there are new opportunities for making the entire budgeting process for campus phones more streamlined. We are excited to announce that beginning July 1, 2022 there will be no more monthly bills!
All phone billing indexes will change to one of the two new plans...
Plan 1 - Budget Reallocation for Phone Services
Many departmental phone bills will disappear all together. Funds will be reallocated from departmental budgets to central budget management (at the Teams Calls rate of $16 per month, per line rate.) This is a permanent reallocation of funds. That means no more time needed for processing phone bills! For these departments, you can think of phone service as a common utility, like water or internet service.
list of depts
Indexes No Longer Receiving Phone Bills*
The names below come from the index description on phone bills. If you would like the corresponding index number, please contact [[support]].
*There are other reasons you may receive a bill, like for analog lines or equipment. See below.
list of depts
Academic Advising |
Development - Computer Service |
Office of Policies and Compliance |
Accounts Payable |
Development - Gift Planning |
Office of the Provost |
Admin Support Functions |
Development - Major Gifts |
Office Of The Provost - DIT |
Admission |
Development Accounting Services |
Omohundro Inst of Early AM History |
Alumnae Initiatives |
Development AVP Fund Raising |
Op of Physical Plant - Admn & Super |
Alumni Admissions |
Development Avp Fund Raising |
Operation of Heating Plant |
Alumni Business Development |
Development Fund for W&M |
Payroll Office |
Alumni Engagement/Corp Sponsorships |
Development Research & Prospect Mgmt |
Philosophy |
Alumni Regional Engagement |
Development University Events |
Phonathon |
Alumni Signature Events |
Diversity And Community Initiatives |
Physics |
American Studies |
Economic Development |
Postal Services |
Americans With Disabilities Act |
Economics |
President Emeritus |
Analytics |
Emergency Security Telephones |
President's Office |
Anthropology |
English |
Procurement Department |
Applied Sci - Applied Research Cntr |
Environmental Health & Safety |
Psychology |
Applied Science |
Environmental Science Studies |
Public Policy |
Art and Art History |
Exec Dir Regional Advancement |
Public Relations & Information |
Arts & Sciences Development |
Facil Planning & Construction Adm |
R & IA Virginia |
Arts & Sciences Graduate Office |
Financial Reporting |
Records Management |
Assoc VP Development - Services |
Financial Systems & Data Control |
Registrars Office |
AV Classroom Support |
General Accounting Office |
Religion |
AVP Alumni Engagement |
Geology |
Rita Welsh Adult Literacy Program |
AVP Bus Svcs & Org Excellence |
Government |
Scholarships & Special Projects |
AVP Financial Operations |
Grounds Revolving |
School of Business Administration |
Biology |
History |
School of Education |
Board of Visitors |
Human Resources |
Sociology |
Budget & Financial Planning |
Institute For Historical Biology |
Strategic Space Planning |
Building Repairs and Maintenance |
Internal Auditing |
Student Activities |
Bursar's Office |
International Relations |
Swem Library Administration |
Business - Operations |
Kinesiology |
Swem Power Plant |
Campus Police |
Law School Library Administration |
Teaching & Learning Innovation |
Career Services |
Legal Affairs |
Theatre & Speech |
Center for Geospatial Analysis |
Mathematics |
Travel |
Center for Liberal Arts - |
MBA Evening Program Peninsula Cntr |
University Web & Design |
Charles Center |
MBA Evening Program Peninsula Ctr |
Utilities Revolving Index |
Chemistry |
Military Science |
Vice President - Univ Development |
Chief Operating Officer |
Modern Languages |
Vice President - University Development |
Classical Studies |
Monticello Plant |
Vice President Student Affairs |
College Scholars Program |
Muscarelle Museum |
Volunteer Services |
Computer Science |
Music |
VP for Strategic Initiatives |
Computing Support (Information Technology) |
Neuroscience |
W&M Keck Environmental Field Lab |
Corporate & Foundation Relations |
New Interdisciplinary-Black Studies |
William & Mary Quarterly |
Custodial Revolving |
O&M Trades Revolving |
WMSURE |
Dean of Faculty of Arts & Sciences |
Office of Financial Aid |
Women's Studies |
Dean of Students |
Office Of IAE |
Wren Building - Oper Ex |
Dean of Undergraduate Study |
Office of Multicultural Affairs |
Writing Center - English Dept |
|
Plan 2 - Annual Bills for Phone Services
However, not all funding sources are able to take advantage of the reallocation (like auxiliaries, grants, and those using private or local money.) Departments/indexes utilizing those funding sources for phone services will be billed annually instead of monthly.
These departments will only have to process one bill at the start of each fiscal year for $192 per line ($16 per line X 12 months). These departments can move to central funding by changing their funding source for phone service, if desired.
list of depts
Indexes to be Billed Annually
The names below come from the index description on phone bills. If you would like the corresponding index number, please contact [[support]].
list of depts
AAD Fund Raising |
Gifted Enrichment |
School Leadership Institute |
Activities Fee Operations |
Global Education Administration |
School Leadership Institute-SURN |
Alpha Phi Omega |
Golf - Men |
School Of Ed Grad Program |
Alumni Society |
Golf - Women |
School of Education - Project Hope - Vir |
Ashlawn General Operations - DIT |
Grad Housing |
Sharpe Program |
Athletics - Compliance |
Grant Admin Pre- award |
Soccer - Men |
Athletics Radio/TV Network |
Green Fee Expenditures |
Soccer - Women |
Auxiliary Enterprise Admin |
Gymnastics - Men |
Special Events |
Auxiliary Services |
Gymnastics - Women |
Special Events-Salary |
Basketball - Men |
Health & Wellness |
Sports Information |
Basketball - Women |
IA - Plumeri Park Expenditures |
Sports Medicine |
Basketball Game Operations - Men |
IBRL General |
STEM Education |
Basketball Game Operations - Women |
ID Office |
Strength Training |
BSF |
Institute for the Theory and Practice of |
Student Health Center |
Campus Parking |
Institute, Integrative Conserve Fd |
Student Recreation Center |
Central Administration |
ISSP- Operations |
Student Residences |
CFGE Professional Development |
Lacrosse |
Student Residences-Dit |
Child Care Center |
Law School Operations |
Student Unions |
Christopher Wren Association |
Links Btwn Scholars and Practitioner |
Student-Athlete Well-Being |
Compliance |
LS Court- Operations |
Swimming |
Compliance/Academic Support |
Ludwell Complex |
Technology Transfer Support |
Conference Services |
Martin Family Stadium |
Tennis - Men |
Conference Services - DIT |
Muscarelle Museum |
Tennis - Women |
Confucius Institute - Calendar YR20 |
Natl Inst of Am Hist & Democ Gen |
Tennis Center Operations |
Counseling Center |
ORF-Archae Proj Ctr |
Ticket Office |
Dean Of Students |
ORF-Conserv Cntr Bio |
Track & Field |
Development/Alumni |
Orientation Fees |
Tribe Club |
DuPont Student Veteran Engagement |
Plumeri House |
Troops to Teachers year 2 |
Equipment Room |
Plumeri Park Expenditures |
TTAC 2020-2022 |
Equipment Room Operations |
Production Box Office |
Volleyball |
Field Hockey |
Promotions & Marketing |
WCWM |
Food Service |
Recreational Sports |
William & Mary Operations |
Football |
Reves Center Most Pressing Needs |
William & Mary Hall |
General Clinics |
Reves- DIT |
William & Mary Real Estate Foundation |
|
Important note: The amounts for both the reallocation and annual bills are based on a snapshot of phone holdings as of May 23, 2022. There are no credits or additions as phones are added or removed as part of the general course of business. Major changes in service or restructuring of indexes after May 23, 2022 will be considered individually.
The new plans will begin on July 1, 2022 no matter when your department's phone migration takes place.
Charges for Additional Phone-Related Services
You will still receive a phone or hardware bill for the following items.
Analog Phone Lines
Analog lines, like the lines used for fax machines and alarms, will be billed annually. The cost is $360 per year, charged on July 1 (every year). There are no credits or additions as phones are added or removed throughout the year.
Common Area Licenses (New lines only)
Phones that are not tied to person, but rather tied to a place (like conference room phones and service desk phones) require a "Common Area License". A new license has a one-time charge of $300 to the department. As part of the migration project, costs will be covered for existing set-ups that require a common area license.
Common area phones also require a desk phone. In most cases, departments must purchase the Audiocodes 455 phone. Conference rooms will be covered by project funds during the migration.
Phone Equipment
Departments are responsible for purchasing their own phone equipment. Any equipment currently use for Zoom and Teams meetings can be used with Teams Calls (aka phone calls) as well.
However, you may wish to purchase equipment that has been tested by IT and will be supported by the Technology Support Center. That equipment will be purchased from IT during the course of the project and will be processed through a departmental bill. Find the list of Equipment here.
After the project concludes, departments will purchase equipment through designated resellers on buyW&M.
VITA Phone Services
All VITA-contracted phone services will continue to receive monthly bills. This includes the police station radio system, alarm lines, cell phones, and other telecommunication services billed to IT by VITA.
Questions? Contact the Technology Support Center (TSC)
757-221-4357 (HELP) | [[support]] | Jones 201, Monday - Friday, 8:00 am - 5:00 pm