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COVID messages to students

An archive of messages sent to William & Mary students about the university's response to the COVID-19 pandemic. - Ed.

May 6 | Operating under pandemic and planning for the coming academic year
April 28 | Campus Community message
April 24 | Flattening the curve on the financial impact of COVID-19
April 17 | A weekend for Commencement and May celebrations
April 16 | Information on Exam Proctoring
April 10 | Serving our communities during COVID-19
April 8 | Standing with William & Mary
April 2 | Student Rebate Distribution
April 2 | An update on Commencement 2020
March 31 | Resilience and kindness amid crisis
March 30 | Student Rebate Eligibility from VP for Finance and Technology Amy Sebring
March 25 | An invitation to a virtual Community Conversation and reflections from the past week

March 23 | A Message to Students from Vice President for Student Affairs Ginger Ambler
March 21 | Readying for the Start of Classes, Student Rebates
March 19 | W&M's COVID-19 Response: Important Updates for the Remainder of the Semester
March 16 | Letter of thanks to W&M students
March 16 | Update for Students from Vice President Ambler
March 11 | W&M's COVID-19 Response: Interim Changes to Instructions, Events & Travel


Operating under pandemic and planning for the coming academic year

May 6, 2020

Dear William & Mary Community,

Even as we move through the exam period for the spring semester, William & Mary is actively planning for the year ahead. Our goal is to be able to resume learning in-person in the fall, so long as it is safe to do so. We recognize the uncertainty so many are feeling. So this email aims to add clarity where we are able. Below my signature, you will find a high-level view of our current operations under the pandemic and an introduction to our planning process for next year.

In June we will have more details to share about ways we can prepare for the upcoming academic year. Next week we will update the campus on financial projections for FY21. Next week we will also share our expectations about work conditions after June 10, based on the Governor’s evolving guidance. We are continuing to make decisions in a measured, phased way, taking the steps required to flatten the curve of financial impact due to COVID-19.

This spring has clarified much about why we value face-to-face learning at William & Mary – and why we seek to return to it with such a strong sense of purpose. Cognitively: studying together speeds and deepens learning in myriad ways. Research has shown this; the challenges of learning under quarantine prove it by direct experience. Socially: collaboration accelerates the creation of new knowledge much faster than solo effort. Above all, working and learning in company strengthens the deep human connections we prize at William & Mary.

With these values in mind, we have much work to do to assess the adaptations to campus and curriculum that will be needed next year. In this effort, we have good partners. The May planning process described below aligns with similar planning at Virginia’s public higher education institutions and with the Dept. of Education. We track the Virginia Department of Health guidelines daily.

Bringing our campus back together safely is an enormous task and also a hopeful one because it is a key step in the path forward to a post-COVID-19 William & Mary. We will continue to share updates as new information becomes available, create opportunities for feedback and find ways to connect virtually. While planning within such an uncertain environment is stressful, the strength and creativity we can bring to that task – working together – is rewarding and sustaining.

Stay well,


– Katherine

Katherine A. Rowe


Operating under pandemic

In the weeks since the beginning of the pandemic, campus leadership has been engaged in two main efforts – emergency management and adaptation – adjusting academic, administrative and staff operations to safeguard the health of the community in an ongoing way. This month we are adding a third effort: planning ahead for next year. For more transparency, we’ve created a graphic that sketches these three strands of work and their relationship to each other.

May 2020 planning for fall 2020 and beyond

It’s important to remember that W&M does not control the surrounding public health context; decisions by the federal government and by Virginia’s leadership will frame the university’s options in the months ahead. Yet much is in our control that promotes resilience: creative adaptations to the structure and rhythms of our curriculum and adaptations to our physical plant, operations and modes of work that safeguard health. 

With these adaptations in mind, I have charged a small, multidisciplinary planning group to assess potential solutions for the coming fall and present them to me by the end of the month. Working in five small squads, this planning group will identify strategies to advance curricular flexibility and operational resiliency, help de-densify campus, create career pathways for our graduates and engage the wider W&M community in broad calls to service to support the most vulnerable in our communities. 

Key principles for adaptation

  • Safeguarding the health of our students, staff, faculty and surrounding community. We will follow guidance from the CDC and the Virginia Department of Health to ensure that we can continue learning and working safely.
  • Creativity and flexibility. An entrepreneurial mindset that begins by asking “how might we?” and acknowledges the different needs in our community.
  • Collaboration. Any path forward we pursue must involve consultation with W&M student leadership, faculty and staff leadership, colleagues in Virginia higher education, state leadership in Richmond and in the broader Williamsburg area. All generative questions and ideas are welcome.

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Campus Community message

April 28, 2020

Dear Campus community:

Last Thursday, the Executive Committee of the Board of Visitors (BOV) met to hear updates about the university’s response to the COVID-19 pandemic, with all members of the BOV participating. This is the second time in its history that a BOV committee met virtually under rules established by the Attorney General in response to the State of Emergency in Virginia. At last week’s Reconvened Session, the General Assembly approved the Governor’s recommendation to give state governing boards the authority to conduct business electronically beyond pandemic- related issues. The full Board will meet electronically on Tuesday, May 12th.

President Katherine Rowe and the senior leadership team briefed us on the various efforts across campus to respond to the crisis and prepare for the future. You can find details of our meeting here. As we begin to plan for next year and ways in which we can “flatten the curve of financial impact for our community,” the Board and administration concurred that freezing tuition and mandatory fees for all students at the current year’s level was critical, as were other prudent decisions to freeze new hiring and limit other costs.

What has been especially evident to us is the very thoughtful and capable manner in which the university community has responded to this emergency. The administration and the Emergency Management Team have responded effectively from the very beginning of this pandemic and will continue to work to protect the safety of our community. The entire faculty — Provost, deans, department chairs and faculty members — quickly moved more than 2,000 classes to distance learning, ensuring that teaching remains vibrant despite a mid-semester interruption and that our students remain the focus. Staff throughout the university are offering many services virtually and also ensuring that our campus remains safe and ready for our return. And our students have stepped up as well, engaging in the transition to online classes, cheerfully offering their professors Zoom tips, and working to fill emergency needs of students and neighbors.

I also want to recognize and thank President Rowe, Provost Agouris and the entire leadership team for their thoughtful, empathetic and strategic stewardship. Throughout this crisis, they have been steady, driven and focused on the things that mattered. Looking forward, the “Plan Ahead” initiative will allow us to pivot to a post-pandemic future in a way that both capitalizes on lessons learned and makes W&M more nimble.

Normally, during this part of the academic year, we have the opportunity to acknowledge those who are graduating, being promoted or awarded tenure, and those who are retiring. We will indeed have the chance in the future to celebrate those milestones appropriately. For now, on behalf of my colleagues on the Board, I want to recognize the incredible leadership and efforts by each of you.

We have faced many challenges throughout our 327-year history. I have no doubt that we will emerge from this a stronger community and institution.

With best wishes,

John E. Littel

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Flattening the curve on the financial impact of COVID-19

April 24, 2020

Dear William & Mary Community,

In the past two months, we have all witnessed the staggering impact of COVID-19 on our nation’s public health and economy. We have begun to see the positive effects of self-quarantine measures in flattening the curve of COVID-19 infection. I feel great pride in our community’s shared commitment to this effort, despite the sacrifices that it has entailed. William & Mary will continue to do our part to protect our healthcare workers and safeguard the health of our community.

Over the past weeks and through next year, we strive to flatten the curve of the financial impact on W&M, our faculty, students and families, staff and region. The global pandemic has created immense financial vulnerability. We must be attentive to the changed circumstances of families and organizations in Virginia and around the world.

William & Mary’s responsibility to steward our resources prudently is understandably at front of mind for all in this community. So I ask you to read what follows with care. I write to sketch broadly the projected financial outlook for William & Mary as we understand it at present – and outline the steps we are taking to support the extraordinary students, faculty, staff, alumni and parents who sustain the university’s mission. By providing as much transparency as possible, I hope to sharpen our focus on what matters most and to ease some of the uncertainty we all feel.

A challenging financial outlook

William & Mary faces considerable financial impact now as a result of the pandemic. Currently, we project losses ranging from $13 million to $32 million through August 2020. These figures stem from lost revenue (study abroad, summer programs, athletics, housing, dining and parking) and new, unanticipated expenses (for software and technology needed to move learning to remote delivery, facilitate faculty and staff working at a distance, increased costs related to facilities cleaning and supplies, as well as emergency support for students in need).

Looking ahead, we must prepare for possible reductions in state support in FY21, as the Governor and General Assembly have predicted significant revenue shortfalls. This week, the General Assembly reconvened to finalize legislation passed this year, including the state budget. At present, all new expenditures have been unallocated. We will have a clearer picture of this impact when the state closes the books for this fiscal year and revises its revenue forecast later this summer. 

Prudent stewardship of resources

William & Mary’s funding model centers on people. Student tuition and fees make up our biggest source of revenue. Our largest expenditures are on salaries for the faculty and staff who support teaching, learning, research and our varied university operations, from student financial aid specialists, to career services, to facilities. 

As we navigate cost-saving measures, our mission remains our north star. We bring together exceptional people to learn and pursue knowledge at the highest levels. An outstanding university workforce is built slowly, over time, to achieve the quality of expertise and human understanding – and the commitment to community – that distinguishes W&M faculty and staff.

For William & Mary, flattening the curve of financial impact for our community will mean balancing awareness of the economic vulnerability of students and families with preserving our dedicated workforce for the long term. We will take a phased approach, beginning with the following prudent steps. As the economic picture becomes clearer, in the coming weeks and months, we will keep the community apprised of further steps that may be needed to safeguard W&M’s financial health and the financial health of those in our community.

We ask everyone in our university community to aid in this effort by embracing the actions below. 

  • Freeze hiring. William & Mary has paused all hiring, except for mission-critical positions, at least through the summer.
  • Extend restrictions on William & Mary travel. The policy on university-sponsored travel implemented in March will continue through August. 
  • Limit and defer spending. Reducing non-essential expenses is one of the most effective and immediate ways we can ensure William & Mary and its people flourish. The Governor and General Assembly have frozen all discretionary spending for the remainder of this fiscal year.
  • Review all current budgets to assess and prioritize mission-critical functions, regardless of fund source. This week Provost Agouris and Vice President Sebring launched an in-depth review of all budget areas across the university. Through this process, we will engage collectively in establishing a shared understanding of our financial position and ensure that we align available resources – including curricular resources – to support the programs and people that are at the heart of William & Mary.
  • Identify creative approaches. Innovation is in William & Mary’s DNA. Our faculty and staff will find creative ways in this time to reduce cost and generate new revenue.

Supporting our students and families

We are deeply cognizant of the financial vulnerability felt by our students and families and we will continue to provide support, beginning with the following actions.

  • Zero increase in tuition and mandatory fees. At yesterday’s Board of Visitors’ Executive Session, the Board and the administration concurred that tuition and fees should remain flat for the upcoming year. This will include tuition and fees for all students, in-state, out-of-state, undergraduate, graduate and professional. Rector Littel and members of the Board supported this freeze and will officially vote to approve the recommendation when the full board meets in May.
  • Deployment of federal stimulus dollars. William & Mary will deploy $1.97 million in federal stimulus funding earmarked for student relief via the CARES Act. 
  • Emergency fund support. William & Mary’s Student Affairs division continues to support students with urgent needs for housing and food using money from the HEART Fund and other emergency funds – including near-term support for students in need not covered by CARES Act funding. 

Planning for the next 18 months 

Next week I will launch a swift, cross-university planning process to build scenarios for in-person learning on campus in Fall 2020 and beyond. Five coordinated teams will focus on short-term solutions for mission-critical areas of the university: curricular flexibility, operational resilience, how we might de-densify campus spaces, how we might expand career pathways for graduating seniors and recent alumni. And finally, how W&M might take the lead in issuing broad calls to service at this critical time, in order to strengthen our communities near and far. 

The work ahead will continue to be challenging in unprecedented ways and uncertainty will remain high. Yet I look forward to the coming months with optimism. The creativity and resilience of our people have proved our most valuable resources. 

We’ve learned in the past six weeks that together, we’ve got this.

Katherine A. Rowe

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A weekend for Commencement and May celebrations

April 17, 2020

Dear W&M Community,

So much feels different about this spring semester. We are living, learning, and connecting with one another in new ways. And, in the wake of the coronavirus pandemic, we are missing being physically together on our beautiful Williamsburg campus. 

For members of the Class of 2020, this reality is especially keenly felt as we approach the time of degree completion in May. So the Commencement Committee has been hard at work to bring clarity. Our conclusion is that the Class of 2020 deserves to be celebrated fully. In the spirit of “both/and,” we will honor them in both May and October, both virtually and in person, in ways that are traditional, new, and joyful. 

We write to share W&M’s plans for both in-person and virtual celebrations. Please mark your calendars. More details about each event will follow. We will also post updates and FAQs regularly on W&M’s Commencement website.

A Weekend for Commencement Celebration: October 9-11, 2020
Please hold the long weekend of October 9-11, 2020 as this year’s Commencement Weekend in Williamsburg. Graduates and their families will enjoy all the pomp and circumstance this ancient university has to offer. They will take part in our most cherished traditions: ringing the Wren Bell, Candlelight, the Walk Across Campus, formal exercises in full regalia, and the personalized school/departmental ceremonies with faculty. It will be glorious.

More details about October to follow from the Commencement Committee. As always in these uncertain times, we will adhere to Virginia’s public health advisories to ensure the safety of all participating in and supporting events in the coming year.

Special Celebrations and New Traditions Planned for this May
We must also find meaningful ways to celebrate the Class of 2020 this spring. As the Commencement Committee affirmed, such celebrations should be joyful and different – they should not simply replicate the in-person events to come in October. 

Here are our creative solutions:

  • Personal Bell-Ringing on the Last Day of Classes (Friday, May 1) – In October, graduates will have the opportunity to ring the Wren Bell in person. Yet W&M tradition holds that students celebrate with bell-ringing on their last day of classes at the university. So to all 2020 graduates: we invite you to submit a video of yourself ringing a bell on May 1st. Wherever you are and with whatever kind of bell you choose – a bicycle bell, a dinner bell, a hand bell, a jingle bell – we hope you will unite in joy by ringing in this milestone moment. We will share those videos online for all to see.
  • Virtual Ceremony Recognizing Degree Candidates (Saturday, May 16) – The Chancellor, President, Provost, and Deans will preside over a virtual ceremony for all graduates of the Class of 2020 – undergraduate, graduate, and professional. Virtual activities on May 16 will feature photos submitted by members of the Class of 2020. Recognizing that celebrating with their faculty is important to students, schools and departments are being invited to host gatherings online after the virtual ceremony. We are working with departments on those arrangements now.
  • Graduation Gratitude: a New Tradition – This spring semester has been challenging for members of our campus community and for our Class of 2020 in particular. Through it all, our sense of community is strong and we have persevered – even found ways to flourish – because others have lifted us up. As May 16 nears, all degree candidates are invited to send a note of thanks or appreciation to another member of the W&M community who has helped them in these months leading up to graduation – a beautiful new tradition for the Class of 2020 to inaugurate.
  • Regalia – The W&M Bookstore will assist all degree candidates who needto order regalia (cap/mortar board, robes, hoods). Though graduates will not be expected to wear regalia until the October 9-11 Commencement Weekend, we recognize that many may want to take graduation photos between now and then. Some may even choose to don regalia on May 16 as they enjoy the virtual ceremony with family and friends. 

The Commencement Committee will send additional, detailed communications in the coming weeks to degree candidates and families. Updates will include information about prizes & award nominations, diploma mailing, the timeline for ordering regalia, and registering for October’s ceremony tickets. 

Here’s to you, William & Mary’s remarkable Class of 2020!

Katherine Rowe

Ginger Ambler
Chair, Commencement Committee and Vice President for Student Affairs

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Information on Exam Proctoring

April 16, 2020

Dear faculty and students,

Spring is upon us, and we are looking ahead to the end of classes and the beginning of final exams. As you know, whether courses are delivered on campus or online, there are a range of ways to assess student learning. These include final papers, individual or collaborative projects, and cumulative exams. In some cases, due to student and/or course requirements, exams are proctored.

Resources for faculty

There are many ways to help ensure the integrity of the learning and assessment processes. Specific resources and considerations for instructors can be found in this matrix and on the W&M Keep Teaching site.

Remote proctoring

Exam proctoring is something W&M regularly offers and uses to meet needs of specific students and/or courses. Proctoring protects the integrity of the testing process, thereby maintaining a level playing field for all students.

The university does not require all online exams to be remote proctored, but does provide instructors with the option when useful for high-stakes testing in classes needed for graduate programs or summative assessments in large classes.

For the limited number of courses that require proctored exams, W&M will use Honorlock. Honorlock is an online remote proctoring service that allows students to take exams from home. It operates within Blackboard and Google Chrome to validate identity and monitor student exam sessions via screen and webcam recordings.

  • Access:
    • Students do not need to create an account or schedule an appointment in advance. All that is needed is a computer with the Chrome browser, a working webcam & microphone, and a stable Internet connection.
  • Security:
    • Honorlock is active only during a proctored exam and does not access your camera or microphone outside of a proctored session. Students can easily remove the Honorlock browser extension from Chrome after completing an exam.
    • Honorlock is FERPA compliant and uses securely encrypted protocols to save and view all test \-taker assets. Honorlock's certified proctors and W&M's faculty are able to review test session videos until deleted based on the university's retention policy. More information on privacy can be found on Honorlock’s student site.
  • Integrity:
    • Remote proctoring provides a reliable process for identity verification and secure testing environments. The use of remote proctoring does not diminish, in any way, the Honor Code or students’ pledge to uphold it.

We wish you all the best in the remaining weeks of the semester and during the exam period. 


Marjorie Thomas, Dean of Students

Mark Hofer, Director of the Studio for Teaching & Learning Innovation

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Serving our communities during COVID-19

April 10, 2020

Dear William & Mary community –

Service is one of the university’s core values, and we have seen that in action throughout the COVID-19 pandemic. From students donating their rebates to others in need to our makerspaces creating personal protective equipment for first responders and healthcare workers, the people of W&M are finding ways to support one another, their families and their communities during this challenging time.

Today, Virginia Gov. Ralph Northam announced another option for those looking to serve the greater good: an opportunity to join the Virginia Medical Reserve Corps. While students majoring in health sciences and/or people with medical experience are preferred, opportunities are available for anyone willing to serve.

For more information, email vamrc@vdh.virginia.gov. You can sign up to volunteer on the Virginia Volunteer Health System website.

We are so proud of this community and the way it has shown its heart — from small acts of kindness to larger efforts — in response to COVID-19. Please continue to stay safe and look out for one another.

Sam Jones and Ginger Ambler

Co-chairs, W&M Emergency Management Team

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Standing with William & Mary

April 8, 2020

Dear William & Mary Community,

In recent weeks, I have witnessed the Alma Mater of the Nation standing together in the face of a global pandemic. With great strength of purpose, William & Mary students and their families, faculty and staff embraced the work of safeguarding our community while ensuring that our learning and research mission remains strong.

COVID-19 poses an unprecedented threat to public health; so too this pandemic threatens the financial health of millions of households and institutions around the globe. As this world faces our greatest shared challenge in living memory, it’s humbling that so many of you are asking how to help William & Mary. Your support for our students, faculty and staff is more important now than ever, as we navigate uncharted territory.

This centuries-old institution is discovering again what it means to be resilient as a university and to cultivate resilience in those who come here. So I hope you will consider renewing your annual support for the areas of the university where you traditionally give. Even if you are unable to give in the same way as before, every gift, no matter the size, helps.

If you would like to help with immediate needs, please consider a gift to the Fund for William & Mary or one of our emergency funds. I am so grateful for our community’s outpouring of support, yet many students continue to have an urgent need for longer-term housing and food.

Wherever you decide to give, your contribution, especially right now, will make a tremendous difference.

Thank you for standing with William & Mary.

Stay well,

Katherine A. Rowe

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Student Rebate Distribution

April 2, 2020

Good evening,

I am pleased to offer you a link to the W&M Student Rebate portal, where you will find individual information on your personal housing, meal and parking rebates as well as your dining dollars refund.

These funds will be posted to your student account no later than Friday, April 10, and applied to any outstanding balance owed to the university. Any remaining credit will be disbursed to you. If you have signed up for direct deposit, funds will be credited to your selected bank account. If you have not signed up for direct deposit, a check will be sent to your mailing address. I urge you to sign up for direct deposit through Banner’s eServices, if you have not already done so.

The portal will also give you the option to donate your remaining rebate balance back to William & Mary to support students in need. This option was provided at the request of fellow students who desired to forego their rebates. In order to donate, you must indicate your decision to do so no later than Sunday, April 5, which will provide W&M time to process the donation. Otherwise, we will assume that you do not wish to donate at this time, and you will receive the rebate credit.

If you are experiencing dire financial need this semester, the university may be able to help. Please contact deanofstudents@wm.edu for more information and to discuss your options.

Thank you again for your patience as William & Mary finalized the policy and processes that enabled us to issue student rebates. I hope your semester is going well and that you and your family are healthy and safe.


Amy Sebring
Vice President for Finance and Technology

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An update on Commencement 2020

April 2, 2020

Dear William & Mary Community,

As the COVID-19 pandemic has unfolded, Commencement 2020 has been front-of-mind for our graduating students and their families. For a close-knit community that treasures our ceremonies, Commencement stands out as among our most cherished. Alumni talk about ringing the Wren bell, saying goodbye to beloved places on campus, and walking together with classmates out through the door they entered when they first arrived at William & Mary. 

Celebrating together, in person, continues to be our goal. Doing so matters greatly to our graduate students, undergraduates, parents, faculty, and staff – and to me. And it matters to our surrounding community, as a time when many Williamsburg neighbors celebrate living in a university town.

This week, Governor Northam issued a “stay-at-home” order, running through June 10, 2020. That order responds to national public health projections that COVID-19 cases in VA may peak in late May. It is clear that we must defer the planned ceremony on May 16. 

With a better understanding of the virus’s progress nationally, we will identify a time when we can convene such a sizable group without great risk to health. We will continue to assess possible timelines in consultation with local public health officials, closely tracking the Commonwealth’s and our nation’s response. As we gain clarity, we will keep our community informed on our Commencement website

I am sorry to be sharing news that I know saddens us all. W&M’s leadership will bring our best thinking to when and how we can come together in this important ceremony of passage – perhaps in summer, or fall. For now, we can share these details:

  • Commencement will include as many of our cherished traditions as possible, including ringing the Wren bell, Candlelight, departmental and affinity group ceremonies, and the walk across campus. 
  • We will do everything within our means to make sure all who want to attend this ceremony in person are able to. Even as we plan a new date, we know that it will not be the weekend we had planned. For some, there will be barriers – financial and scheduling – to return. We are working with student leaders to plan accordingly.
  • We will confer degrees virtually on May 16 and mail diplomas to each graduate. All students who have completed their graduation requirements will receive their degrees as scheduled, so you can pursue future opportunities with your degree in hand. More details to come.

Already, our graduating students are experiencing a deep sense of loss, as a spring semester they joyfully anticipated has changed in profound ways outside of our control. Each loss, shared and personal, compounds anxiety and hardship. Please reach out to the graduating students around you and support them.

Last Friday, a William & Mary faculty member shared her experience of being in the final year of her Ph.D. program in New Orleans in 2005, during Hurricane Katrina. She said, “What I know is: a resiliency develops from this. And I see this same resilience in my students this week.”

You are navigating this challenging spring with grace and compassion. William & Mary is proud of you, and we look forward to coming together to celebrate you. Until then, may this community and those we love be healthy and safe.

Stay well,

– Katherine

Katherine A. Rowe

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Resilience and kindness amid crisis

March 31, 2020

Dear William & Mary Community,

At our first weekly Community Conversation, I invited our far-flung William & Mary family to learn how the Alma Mater of the Nation is responding to the coronavirus pandemic. Many have written to me with reminders that William & Mary has weathered extraordinary challenges in the past, with resilience. That said, in barely three weeks, our world has shifted and our lives changed. As we work through immediate-term solutions in crisis mode, we will begin to shift to living, teaching and learning during a pandemic. As we continue to chart a path forward together, I feel honored to be part of this community.

I take heart in the transformations we have accomplished in such a short amount of time. We all know that higher education prides itself in measured response and reflection. William & Mary has held onto our pride in those qualities even as we have moved expeditiously to advance the three-part mission we cherish: teaching, learning and research.

Here are just a few examples:

  • Our students and faculty have taken their pursuit of learning and scholarship online: 2,000-plus courses in two weeks. Research advances, music performances continue and students and teachers are coming together to explore the affordances of distance education, aided by our Studio for Teaching and Learning Innovation. 
  • Our staff has kept the university running apace, rapidly adapting to new technologies and workflows and providing round-the-clock care to support our students’ health and wellbeing.
  • Our researchers have pooled their PPEs and shared them with local hospitals – resources we hope will extend the safety of our courageous local healthcare providers on the front line.
  • Our alumni are connecting with each other and alma mater via virtual networking, professional and intellectual programming, webinars and volunteer opportunities. 
  • Our neighbors, parents and friends have pulled together to support this community – through words of encouragement, guidance and continued investment. 
  • Our community has generously given to the university through our For the Bold campaign so that students facing emergencies can access needed funding. So far, we have provided 118 students with emergency financial support. It says so much about who our students are that they have asked only for what they need – knowing others will be in need too.

In this historic moment, each of us has an extraordinary opportunity to reimagine our purpose, pursue new passions and explore new modes for creating community. Thank you for your resilience and kindness and for being a constant in a time of rapid change.

Best regards,

Katherine A. Rowe

P.S. We will continue to gather for virtual Community Conversations on a weekly basis. Please join us tomorrow, Wednesday, April 1, at 12 p.m. ET, for a conversation on health and wellness. See www.wm.edu/conversation for more details and upcoming dates.

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Student Rebate Eligibility from VP for Finance and Technology Amy Sebring

March 30, 2020

Good afternoon,

First, I want to thank you for your continued patience as the university finalizes the details that will allow us to issue student rebates. The global novel coronavirus pandemic has William & Mary exploring how best to acknowledge the necessary changes to our current learning and working environments. This remains a very fluid situation. With that in mind, I wanted to provide an update about what to expect in the coming days.

The William & Mary Finance Office is finalizing the process of distributing student rebates and will communicate specifics with students via email no later than Thursday, April 2. Having concluded this process, the university has made the decision to offer rebates to all students with a university housing contract, meal plan and/or parking pass, regardless of the use of institutional aid.

Housing Rebates – Students will receive a rebate based on their housing type as follows:

Main Campus – All Room Types $1,200
New Campus – Doubles & Triples $1,200
New Campus – Singles $1,350
Single Buyouts $1,350
All Graduate Housing $1,350
Tribe Square $1,350

Resident assistants will receive $1200.

Meal Plans – Students will receive rebates based on their spring semester meal plan as follows:

Gold 19 and Freedom Plans $ 460
Block 175 $ 420
Block 125 $ 340
Block 100 $ 270
Commuter 50 $ 100
Commuter 25 $ 50

In addition, any remaining balance of dining dollars as of March 25 will be refunded. Rebate amounts for meal plans reflect adjustments for university costs incurred.

Parking – Students with a 2019-2020 parking decal will receive a rebate of $54. Students do not need to surrender their parking decals to receive the rebate.

Rebates will be applied to your student account on or before Friday, April 10, through direct deposit or via check if you are not currently enrolled in direct deposit. To ensure a fast and secure refund, please sign up for direct deposit through Banner’s eServices.

Be well,
Amy Sebring
Vice President for Finance and Technology

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An invitation to a virtual Community Conversation and reflections from the past week

March 25, 2020

Dear W&M Students, Faculty, and Staff,

Many of you are back in the classroom, as Arts & Sciences, Education, and VIMS started classes this week. The schools of Law and Business made the transition to remote teaching last week, so teachers and students in those classes are in your second week. We welcome the insights that early start may yield for the rest of us.

It has been moving, and heartening, to listen as this unprecedented shift has taken place. In barely more than a week, William & Mary faculty and staff in every school reinvented their spring semesters, adapting long-standing habits and materials into new platforms. Despite the intense worry and uncertainty that all of us are feeling, the sense of shared purpose at William & Mary is strong.

This note has only one piece of business, an invitation, and then reflections on insights that have been shared with me this week from many different sources.

The invitation: in order to create some space to reflect together, I will be hosting a virtual Community Conversation (www.wm.edu/conversation) from the President’s House this Friday at 2 p.m. ET. We will hear from faculty and undergraduates who will join me (virtually) to share their reflections on this week’s transition to distance learning. We will also use this as an opportunity to weave into the conversations many of the questions we have been hearing.

Please join us on Friday to hear more about how this week unfolded, from teachers’ and students’ perspectives. If this kind of virtual conversation proves welcome, we’ll continue it in the coming weeks. More details to come.

I write also to acknowledge the incredible difficulty of what we are undertaking. Classes are back in session because of great effort by many. More will be needed in the weeks ahead. We must pace ourselves, give each other grace when our efforts fall short of our hopes, and take care of each other.

The emotions many of us feel this week have been intensely mixed, with good reason. I’ve heard many expressions of pride, determination, solace in collaborative work, joy in creativity under pressure. So much gratitude is flowing. I am especially grateful to Williamsburg’s Mayor and City Council in joining me to affirm how deeply we value our international graduate students, undergraduates, professional students, visiting faculty and staff – honored members of our community whose presence strengthens William & Mary in every way.

It is important to honor the painful feelings as well: care for the health of loved ones and one's own health; frustration when William & Mary misses a step in communication; feelings of being unsettled and out of place; worry about finances. Sadness comes with every cancellation that passes on the calendar of self-quarantine. With our determination and steadfast efforts, we are also mourning: a lecture, a birthday, the long-awaited symposium, a team road trip, and so much more. Not having been able to say goodbye weighs on many. As does the fear of worse losses, impending.

One common theme of emails to me this week: there is overwhelming support for postponing decisions on Commencement 2020. William & Mary is of one mind on this: we want to be together. So we will wait until April for better clarity on how that may be achieved.

The clear throughline in everything that has been shared with me over the past week is care for others. That speaks volumes about who we are as a community. Just more than a week ago, I wrote to you with the difficult news that William & Mary would need to finish the semester remotely. As COVID-19 cases rose sharply in Williamsburg this week, I shared the wrenching news that we would need to close dorms – and find the students still on campus places to stay where they can more safely self-quarantine. We are doing so, thanks to the assistance that Student Affairs and the Reves Center are providing, and the hospitality of many campus neighbors.

Even in distress, so many of you have taken the time to send a kind note to a faculty member, staff member, student leader, or administrator. Please know how much each of these gestures lifts our spirits.



Katherine A. Rowe

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A Message to Students from Vice President for Student Affairs Ginger Ambler

March 23, 2020

Dear Students,

​This is not the spring semester any of us could have envisioned. We surely are living in unprecedented times, and I’d like to take a moment to acknowledge the uncertainty that many of us are facing due to the rapid pace of change occurring not only at W&M, but also in our local communities, nationally, and globally. Now more than ever, I trust that our powerful sense of community will help sustain us, even as we adapt to new ways of connecting, learning, and affirming belonging.​

​As the week begins here in Williamsburg, our top priority is supporting students as on-line learning commences and as we prepare for the closing of Residence Halls on Wednesday. Some of you have sought to understand better our decision not to keep any dorms open, especially for international students. We continue to be guided first and foremost by the advice of our local health authorities. Indeed, nothing is more important than the health and safety of our community. Given the growing number of Covid-19 cases in our surrounding area, including in our campus community, we recognized that our residence halls are unsuitable for long term self-quarantine and self-isolation, which will be necessary in the weeks ahead; additionally, we are not staffed to provide a high level of health care and living support for students under pandemic conditions.​

​Students who are having difficulty implementing their personal evacuation plans under these unprecedented circumstances, will be helped on an individual basis, and we will deploy emergency funds wherever possible to ease the financial burden as students await housing, dining, and parking rebates (detailed information about rebates will be sent soon in a separate message). A compilation of resources was created and shared last week with all students who had alerted us to their urgent need; the Dean of Students and Reves Center teams are following up with those students by phone today to determine what needs have yet to be met. All students who alerted us should be contacted by the end of the day. Many of you have reached out and expressed compassion and concern for your fellow students who may be in need -- please be assured that no student will be without shelter when the residence halls close on March 25. If you, yourself, are a dorm resident who is having difficulty with your plan for moving out by Wednesday and you have not notified the Dean of Students Office, please do so right away by clicking here.  ​

​It is my sincere hope that each of you will tap into tools and resources that you have found work best for you during trying times. Below are some additional resources that you may find helpful as you transition to our new online educational environment:​

From Health & Wellness​

The departments of Health & Wellness have created a Virtual Health & Wellness site.  We have posted programs, videos and articles to enhance your wellness and resilience, including live wellness and fitness programs. Last week over 160 people join our first live, remote yoga class!  Our live programs will be recorded to be used at your convenience. Be sure to visit our Virtual Health & Wellness site where you will find an article by Dr. Kelly Crace on Flourishing during Unexpected, Uncertain, and Unwanted Change. And please download the W&M Wellness App to stay current on all events and resources.​

From the Dean of Students Office​

While William & Mary is operating on a modified academic schedule, all the departments of the Dean of Students Office are available via phone (757) 221-2510 and email. Additionally, we will have the capability of scheduling meetings with students remotely via phone or Zoom. We want to support your success as we transition online. If you need assistance, please do not hesitate to visit our website for a full listing of our departments to help in your success.​


In the days and weeks ahead, stay connected with us and with one another.  We will continue to reach out to you with updates and information we think you may find useful. Best wishes as W&M moves forward into this new virtual educational environment.  Remember that we are in this together -- all W&M offices are "open" and we are here for you.​


Ginger Ambler​

​Virginia M. Ambler, PhD​
Vice President for Student Affairs​
William & Mary 

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Readying for the Start of Classes, Student Rebates

March 21, 2020

Dear students,

We continue to be inspired by the resilience and compassion of the William & Mary community. I have heard from so many of you over the last week and our sense of shared purpose is strong. As we move through the many decisions that we face individually and as a community, our top priorities remain to keep teaching, keep learning, and keep helping each other to stay well.              

William & Mary faculty and staff are actively readying for the start of classes this coming Monday. Everyone is eager to be back in the classroom with you. Provost Agouris and the deans have encouraged teachers to approach this transition as a period of discovery, with students as our chief partners. Teaching and learning at a distance for the remainder of the semester will pose challenges, some we can anticipate and others we will encounter as we go.

So the deans, faculty, and staff are empowering each other to explore as many solutions as warranted for each discipline and each student’s learning situation. To support that effort, yesterday, Provost Agouris shared temporary adjustments to grading policy for this semester that provide options to undergraduate students in different situations. Please talk with your advisor as you consider the options that best suit you.

This week, we have also made progress on key decisions regarding room, board, and parking costs. We will continue to work through these and other consequential steps in measured ways. Even as we benefit from sharing wisdom with peer institutions in the Commonwealth and around the country, our decisions will reflect William & Mary’s unique culture and educational model.

Today, we are announcing rebates for the spring semester, for eligible students, as follows.

  • Room: Residential students will receive rebates based on their contracts. Most will receive $1,200; those with longer contracts will receive $1,350. These amounts reflect cost obligations of the university to support our housing facilities and critical personnel.
  • Meal Plan: W&M will provide rebates to students who have purchased a spring meal plan. The level of rebate will vary based on meal plan after reflecting contractual obligations to Sodexo, our valued campus dining partner. Dining dollar balances as of March 25 will be refunded. 
  • Parking: Student parking decal holders will receive $54.

The Bursar’s Office will credit the appropriate amounts to your student account. Working as swiftly as they can, they will apply eligible rebates no later than April 10.

Something I find quite moving: in recent days, so many students and families have asked how you can help peers in need. William & Mary is assisting members of our community during this difficult time, working with individuals on a case-by-case basis through the Dean of Students Office. If you choose, you may donate your rebate to the university for emergency relief funds for students. 

Please expect specific details about your rebate next week, from Amy Sebring, Vice President for Finance and Technology.  As we finalize this process we will continue to update our FAQS in response to questions you send us. Your questions are helping us immensely as we strive to be clear and responsive during this global crisis.



Katherine A. Rowe

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W&M's COVID-19 Response: Important Updates for the Remainder of the Semester

March 19, 2020

Dear William & Mary Community,

Like many of you, we continue to follow closely the unprecedented outbreak of COVID-19. First and foremost, our thoughts and care are for those whose wellbeing has been and will be impacted, in our surrounding region and around the world. This is an incredibly challenging time. We know we can help by providing as much clarity as we can, as soon as we have it. 

As we move forward, the goals we shared last week remain our north star: 1) to safeguard the health of students, faculty and staff; 2) to ensure students complete their classes; 3) to maintain the university’s research and other operations; 4) to do everything within our power to support national and global efforts to slow the spread of the disease.

We are seeing significant impacts across our far-flung communities and close to home, here in Williamsburg. Thus, I write to share decisions regarding the university’s operations for the remainder of the semester. In acting now, we hope to allow you as much time as possible to prepare and respond.

We make these decisions in conjunction with the advice of local health authorities, recognizing that the Peninsula Health District, in which our main campus resides, has a dense concentration of positive COVID-19 test results – now including individuals on our campus. Nothing is more important than the health and wellness of our community.

  • All in-person classes will resume remotely on Monday, March 23, and continue in this format through the end of the semester. Courses that are already online are continuing this week as previously scheduled. Over the past week the provost’s office and deans’ offices have begun coordinating the transition to online course delivery. Faculty, students and staff should access W&M's Instructional Resilience site for assistance with this effort.
  • All residence halls will close for the remainder of the semester. We ask the few students remaining on campus to activate their personal evacuation plans and leave their residence halls no later than March 25. Details from Residence Life regarding next steps and support services for students may be found below. We ask that other students remain away from campus and await further information before returning to collect their belongings.
  • Our Student Affairs staff are committed to working with individual students who are unable to implement their personal evacuation plans, to find a solution. Please click here to consult with them.
  • W&M will provide students partial refunds for room and board. We are still working to understand the economic impact of the epidemic – intensely aware of the financial vulnerability of so many families and employees. The Office of Finance and Administration will share details and specific amounts in the coming days. 
  • For many of us, the ceremony of Commencement matters profoundly. This is, of course, especially true for seniors and their families. So we are deferring a decision on how or when to have Commencement. By April, we hope that the timeline of this unfolding epidemic may be clearer and that our ability to plan will be as well. We promise to bring our best thinking to this question so that we can honor and uphold William & Mary’s tradition of belonging. 
  • University travel and events restrictions will continue through at least May 1, 2020. The university’s interim travel policy provides guidance to all.
  • All employees who can work remotely are expected to do so during this period. For the small number who must be on campus: your supervisors will continue to advise on appropriate ways to safeguard your and our community’s health using social distancing and appropriate hygiene protocols.

I want to acknowledge how much we are asking of all employees, whatever your roles. All of our lives have been upended by COVID-19 and we will all be balancing competing demands for some time to come. We will be learning how to work or teach remotely, fulfilling university responsibilities through new modes, while attending to the care and education of others – our children, parents, neighbors and friends. We have an obligation to one another to extend flexibility and understanding everywhere possible.

We recognize that these decisions have weighty consequences — personal, financial and more. They require dedication and sacrifice from our students, faculty and staff. And we know that each decision we make generates new questions. So we will continue to share more details as they become available. 

Please keep sending your questions our way, since they give us a better understanding of how to support you to the best of our collective ability. Please continue to consult our website and FAQs daily, where we compile the most up-to-date information.

William & Mary has faced profound adversities before and flourished. Since our founding in 1693, our history has been one of creativity and resilience in the face of daunting challenges. Over the past week, we have been heartened by so many stories of students, faculty, staff, neighbors and alumni reaching out to support each other. 

Your goodwill, care and spirit of partnership are this university’s strength. Thank you.

Katherine A. Rowe


The university has made the difficult decision to close all W&M residence halls (including apartments and the Graduate Complex) effective March 25 at 5:00 p.m. Any residential students still on campus will need to execute their personal emergency evacuation plan and move out of their residence hall by that time. Please consult the following procedures.

For students living in off-campus housing: given the lack of services on campus and out of an abundance of caution, we ask that you return to your family residence.

Students currently on campus and in residence need to move out by Wednesday, March 25, 2020.

  • Residence halls will not reopen this semester.
  • If possible remove all of your belongings at this time and complete the online check out process.
  • If you are unable to move out completely now, we will offer another window in May to come back and collect your belongings.

If you are away from campus and have belongings in your room for which you have a critical need (medications, laptops) you must make plans to collect them by Wednesday, March 25, 5:00 p.m., as follows:

  • Email living@wm.edu with your request.
  • It is critical that you bring your room key and ID card to access your residence hall.
  • If you don’t have your key, email living@wm.edu for assistance.
  • You will have a limited amount of time to collect your belongings and leave campus.
  • Social distancing protocols will be in place and we will require compliance with these actions.
  • No one may accompany you into the building. Only residents will be permitted entry to residence halls. If you bring guests with you, they must remain in your vehicle.
  • Do not come to campus if you are experiencing any COVID-19 symptoms or have been asked by state or local health officials to self-quarantine. Under those circumstances, you may designate someone else to return for your critically-needed belongings by emailing living@wm.edu.

If you need for someone else to retrieve your critical items for you:
Email living@wm.edu from your official W&M email account and provide the following information:

  • Your name, hall and room number
  • Name of person coming to gather items
  • Only one person may enter the residence hall
  • They will be escorted at a distance of 6-8 feet by a staff member

Final Move Out Procedures:

We will plan a full move out period from April 18-May 18, 2020. More information about access and hours during that window will be shared at a later date. Please note that future health conditions in our region may require adjustments to these proposed dates.


Again, for those students who are unable to implement their personal evacuation plans – know that we are committed to working with you to find a solution. Please click here to consult with us.

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Letter of thanks to W&M students

March 16, 2020

Dear students,

As William & Mary comes together to respond to the COVID-19 pandemic, we write as president, vice president and as members of the W&M community to express our gratitude. You and your families have been resourceful, understanding and patient partners with our faculty, staff and administrators. As we navigate this new territory together, that spirit of partnership will be essential. 

We are especially grateful for the partnership and shared purpose of Student Assembly President Kelsey Vita ’20 and the entire SA leadership team. The resilience and compassion of our student body inspire us each day. 

William & Mary offices closed to the public at noon today until at least March 23. This move was in accordance with the Governor’s directive to close executive-branch and state offices in the Peninsula Health District in a coordinated statewide effort to slow the spread of COVID-19. The Emergency Management Team will share additional details and guidance related to that action later today; please stay alert for that and please check our growing FAQ daily.

We remain committed to the four goals shared last week and will continue to support those students who are unable to leave campus.

Every institution has continuity plans with scenarios for epidemics, W&M included. Yet it is one thing to plan for hypotheticals and another to make decisions in real-time, under ambiguous circumstances, adjusting as new information arrives hourly. That is the territory we are in now, together. 

We have confidence in each of you and great trust. We will chart a thoughtful path forward – stronger in the future because of the dedication and creativity of our students, faculty and staff and because of the relationships that we forge in the coming weeks.

With gratitude,

Katherine A. Rowe, President
Ginger Ambler, Vice President for Student Affairs

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Update for Students from Vice President Ambler

March 16, 2020

Dear Students,

Below I share the additional details and guidance promised earlier today in the message you received from President Rowe and me related to directives from the Governor’s Office. As previously noted, we strongly advise all students to physically leave campus if they can. During the period of time where the university and its campuses are not open to the public, we will continue to provide essential services as best we can. 

Please keep the following in mind: 

All Students

Questions About COVID-19 Response. The best source for updated information regarding the university’s response to COVID-19 remains the online Q&A by the university at www.wm.edu/coronavirus.  

Additionally, if you have questions directly related to the impact of COVID-19 in the Williamsburg/Peninsula area, state and local health authorities have set up two Call Centers:

  • The Peninsula Health Department call center at 757-594-7069 
  • The Southside Health Department call center at 757-683-2745

Pass/Fail Expansion. As we prepare to change our instructional delivery modes starting next week, we are expanding the pass-fail option for Spring 2020. Degree-seeking academic juniors and seniors may elect Pass/Fail grading for up to two normally-graded courses; academic freshmen and sophomores may elect to take one normally-graded course on a Pass/Fail basis this semester. If you intend to select Pass/Fail, you must do so in Banner during the extended withdrawal period, which now ends on Monday March 30 at 11:59 pm. See the student FAQ section at www.wm.edu/coronavirus for additional details. 

Room Selection. At this time room selection for returning students for the 2020-2021 Academic Year will proceed on schedule online, including Priority Housing. 

If you have direct questions for Residence Life, all communications have been sent to student W&M emails and shared via our Residence Life website. Please know that although the Residence Life office is closed to the general public they will still be responding to emails sent to living@wm.edu. However, please expect delays in responses due to high volume. 

Wellness Resources for You. Our Health & Wellness team is working to create a Virtual Wellness Center that includes a variety of wellness and fitness resources for students to access online. From exercise, personal training, and yoga videos to mindfulness and creative art, we will be offering a wide range of resources to help you manage the stress and emotions that are a part of this new challenge. For those who want to use this time to deepen their learning on various wellness areas, we will be providing educational resources on a wide range of topics, including managing cabin fever. Give us a couple more days to complete and compile our videos and then check in frequently on our main website, www.wm.edu/offices/wellness, or download our new W&M Wellness App! Simply browse our wellness departments' resource pages or our App and dive into something that speaks to you. For instance, this may be a great time to learn about our online training modules on mental health via SilverCloud  (https://www.wm.edu/offices/wellness/ohp/general-wellness/silvercloud/).

Students Away from Campus

Access to personal items. In accordance with the governor’s directive, access to residence halls for pick-up of personal items left over spring break is temporarily suspended while the campus and campus offices are closed to the public. Faculty will be flexible about academic materials (textbooks and the like) that you do not have access to. Barnes & Noble, through VitalSource, has made arrangements for students to have free access to eTextbooks. Here are two web resources that provide additional information:

Connecting remotely to campus IT resources. We are working to identify and support any students who might have equipment, connectivity or other assistance needs in accessing online instruction. Please contact the Dean of Students Office for assistance.  Additionally, if you do not have WiFi connectivity or access to the internet and currently have a cellular phone, you may want to contact your carrier to determine if your phone has the ability to serve as a mobile hotspot.  

IT has set up the web resource that may also be helpful, https://www.wm.edu/offices/it/remoteresources/index.php

Students Remaining on Campus Due to Extenuating Circumstances

Group Gatherings. We are asking residents who remain on campus due to extenuating circumstances not to gather in groups. Medical advice at this time is that interaction is limited to immediate circle groups only. In our residential setting, we interpret this as roommate/suitemate groups. Do not gather socially in larger groups in your residence halls, across campus or in locations in the community. Remaining on campus and utilizing university resources while practicing social distancing - remaining 6 to 8 feet from other individuals is preferred.

Building Access. Carry your keys and ID with you every time you leave the room. Residence Life staff will be unable to respond to lockout requests. You are responsible for locking your doors and carrying your keys. In an emergency situation, WMPD will help with a lockout, but we need this to be a last resort.

Building Hours. Please note new hours for the Post Office in Sadler and the Student Health Center:

  • The Post Office will be open from 8 a.m. to 5 p.m. weekdays and is accessible from the west door of the Sadler Center.
  • The Student Health Center remains open to students by appointment only. Students should call ahead to schedule an appointment.

Dining Services. Commons is set up as a to-go option only and no self-service.  Food is either pre-packaged or boxed by dining staff and is available 10 a.m. to 2 p.m. and 5 p.m. to 8 p.m. Tribe Market is open 10 a.m. to 8 p.m. and Chick-fil-A is to-go only, no indoor seating. 

Duty Office Hours. Duty Offices in Residence Halls will remain closed at this time. 

Emergencies. Emergencies need to be directed to the W&M Police at 757-221-4596.

Thank you for your patience and support as we move through these challenging days together.


Ginger Ambler

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W&M's COVID-19 Response: Interim Changes to Instruction, Events & Travel

March 11, 2020

Dear William & Mary Community,

Since January of this year, W&M has been monitoring the novel coronavirus (COVID-19) outbreak and actively responding, in close consultation with public health experts, the VA Department of Health and our peers.

We are guided by four key goals: safeguarding the health of students, faculty and staff; ensuring students complete their classes; maintaining the university’s research and other operations; and joining in the national effort to slow the spread of COVID-19, to protect our communities, from Williamsburg to DC and beyond. As we gather new information, we will continue to use these goals to guide our best judgment. I ask each of you to do so as well.

With students due to return from spring break and reports of presumptive cases in our region, we are taking further steps to ensure we meet these goals. The university will remain open with modified academic operations:

  • Starting tomorrow, March 12, through April 3, we will implement interim policies for events and travel. Over the next week we will move to online and remote modes of instruction.

All in-person classes are suspended. Classes will resume online starting Monday, March 23. Courses that are already online will continue as scheduled.

  • Students are strongly encouraged to return home or stay home. For those for whom this is not a realistic option, you are welcome on campus as detailed below.
  • University travel and events are suspended, as detailed below.
  • Employees are expected to continue working during this period, observing proper health protocols and with modifications as needed and approved by supervisors.
  • We will continue to meet daily to evaluate the circumstances and decide no later than April 1 whether to continue these changes further.

These decisions will have consequences for each of us professionally and personally. Changing near-term plans and longstanding habits requires time, effort and patience. We are in wholly new territory and will learn as we go, together. For many of us as individuals, there will be disappointments and frustrations. For some, there may be real sacrifices, unexpected challenges or burdens that are hard to see. So I ask that you hold close our core values of belonging and respect.

As we move forward, we are committed to ensuring the standards of excellence that distinguish a William & Mary education. So many offices and individuals on campus have been working incredibly hard behind the scenes over the past weeks. They stand ready to support students, faculty and staff in this transition. I am deeply grateful to them for their tireless and resourceful partnership.

By Friday, we will provide additional guidance on planning underway to support students, families, staff and faculty. We ask that everyone continue to refer to https://www.wm.edu/coronavirus for the most up-to-date information on anything related to W&M’s institutional response.

William & Mary is a resilient community. I have seen this firsthand, particularly in recent weeks. We take care of each other. I am confident that will be the case in the coming days and weeks. Thanks to each of you for your creativity, understanding and commitment to this shared effort.

Best regards,

Katherine A. Rowe


The university remains open with modified academic operations. Further details may be found below.

Effective March 12, we will implement the following interim policies for modes of instruction, events and travel. These policies will be effective through at least April 3. We will decide by April 1 whether to extend them further. Employees are expected to continue working during this period, observing proper health protocols and with modifications as needed and approved by supervisors.

Our understanding of this pandemic is rapidly evolving. We recognize the stress this uncertainty places on students, families, faculty, staff and the communities we belong to. By taking further preventative steps, we maximize time for measured transitions and reduce the risk of future disruptions to our teaching, learning and research mission. For students, staff and faculty who are traveling – and for their families – taking prudent action now increases their ability to plan. Finally, W&M has a responsibility to contribute to local, state, federal and global public health efforts. 

Instruction is moving to remote and online platforms. 

In-person classes are suspended for this coming week to allow faculty and staff to modify delivery of their curriculum. Classes will resume via online and distance platforms on Monday, March 23. Online instruction will continue uninterrupted.

The provost and deans’ offices will coordinate this transition for all academic programs. The university is providing support for the online instructional, remote learning and technology needs of faculty, students and staff.

Students are strongly encouraged to return home or stay home. 

We ask students not to return to campus during this period. On-campus services (residence halls, dining, etc.) will be limited for those with compelling reasons to be present, such as international students. The Office of Student Affairs is overseeing student support during this transition.

University travel is suspended. 

All university-sponsored travel – domestic and international – is suspended regardless of fund source. We strongly discourage all personal travel, domestic or international, and may require employees who do travel to self-quarantine upon return. A university-wide policy on travel reimbursements is posted online.

We remind the community of CDC guidelines and recommendations, which include a self-quarantine of 14 days after travel abroad in specific regions.

University events are suspended. 

All events and gatherings in university facilities as well as university-sponsored events on and off campus are suspended through at least April 3. This includes events sponsored by any recognized student organization and other affiliated groups. Whenever possible, we will seek opportunities to enable some events through virtual means and platforms.

Division I Athletics will operate within the policies of its governing bodies, the CAA and NCAA, and be subject to university health protocols.

Events beyond April 3 may be addressed now out of an abundance of caution so there is ample time to prepare alternative plans. This is particularly important for large groups and for events involving the most at-risk populations. Event sponsors should explore solutions that include canceling, rescheduling or moving to alternative platforms.

All great ideas are welcome as we work together to reduce the risk of COVID-19 transmission and mitigate disruption. Many on campus are already exploring ways to use telecommuting, virtual meetings and buddy systems. Please share your suggestions via our question box.

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