William & Mary

Limited Mobility Shuttle Service

Parking & Transportation offers a way for those with short- or long-term mobility needs to get around campus.  This service is provided at no cost to the rider and is available to all students, faculty and staff for as long as they are deemed eligible by their respective vetting office. 

How to begin riding:
1. Request accommodations

The Limited Mobility Shuttle Service is offered as an accommodation, so Parking & Transportation may not give rides to anyone who has not been approved by a vetting office.  Follow the appropriate link below to find out how to request accommodations:

Students         Faculty/Staff

2. Fill out your weekly schedule

Once approved, your vetting office will provide both you and Parking & Transportation with a letter of confirmation.  Within the letter, there will be a link to a Tribe Form.  Follow the link to fill out your requested weekly ride schedule.

  • It may take between 24 to 48 hours after receipt of your request to configure a new schedule which will accommodate your rides.  Please note that it is possible that not all of your rides will fit into the existing schedule as requested.  A coordinator will reach out to you if they need to adjust your ride times.
3. Join the chat

During the scheduling period, it is a good idea to join the Limited Mobility Shuttle Service chat via the GroupMe app.  You will be added to the group with the phone number provided in your schedule request.  This is the preferred mode of day-to-day communication between riders, drivers and coordinators.  It is to be used solely for operational communication.  

That's it!  If you have any questions, please reach out to our Transportation Coordinators.