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IT Announcements

  • Mobile App Interest Survey

    Information Technology and University Communications want to hear from you! Let us know what features you would like to see on the W&M Mobile app by taking a short survey by April 23, 2024.

  • Duo is getting a new look!

    Duo's new authentication experience is called the Duo Universal Prompt, and it’s designed to be even simpler and faster than ever. 

  • Workday selected as W&M's new ERP

    Workday will replace some of Banner as the new enterprise software platform for finance and human resources.

  • Gartner Access Now Available at W&M

    W&M introduces Gartner’s Campus Access, offering students, faculty, and staff unlimited access to top-notch research on IT trends, vendors, products, and technologies. Gartner provides detailed technical insights, knowledge, and best practices to enhance initiatives and results, expedite project timelines, and reduce risk.

  • New safety tip in Outlook

    The first contact safety tip in Microsoft Outlook guards against phishing, which is the number one threat to cybersecurity at the university.

  • Transitioning to Blackboard Learn Ultra Courses

    William & Mary will be transitioning from Blackboard's Original Courses to Ultra Courses. This view is a more modern and adaptable learning management design and will establish a more contemporary and student-friendly learning environment.

  • Namecoach now available in Teams and Outlook

    The name pronunciation tool is now available on your most-used platforms.

  • Podium computers upgraded to Windows 11

    Podium computers running Windows 10 have been upgraded to Windows 11.

  • Recent phishing attempts at W&M

    W&M Information Security has been tracking and monitoring some recent phishing attempts impacting students, faculty and staff at the university.

  • Blackboard Course Generator Upgrade

    Blackboard Course Generator is undergoing a major transformation, bringing you an enhanced experience and a host of new features.

  • MOVEit Transfer Security Incident

    You may be aware of the cybersecurity event that is impacting thousands of organizations across the world involving a software product called MOVEit. W&M does not use the MOVEit data transfer product itself and university systems are not directly impacted by this event. However, at least three of the university’s third-party vendors who handle data involving W&M people have been impacted (National Student Clearinghouse, United Healthcare and TIAA).

  • Use of TikTok, WeChat, other apps prohibited for employees on university network.

    A new state law in Virginia prohibits employee and independent contractor access to certain apps on state-owned wireless networks and university-owned devices.

  • IT launches new website

    In June, W&M IT launched a new website that features new pages with content curated for faculty, staff and students, highlights popular tools and services, shows how to subscribe for updates for the services you use most and much more!

  • Account information for graduating students

    So you've graduated...now what? Find out what happens to your access to IT services when your role at the university changes from a student to alumni.

  • Changes regarding network storage drives

    IT has kicked off a project to retire legacy local storage and move to modern cloud storage.

  • Upgrade to Windows 11

    Computers currently running Windows 10 will soon automatically upgrade to Windows 11.

  • Banner SaaS Cloud ERP Demo

    Banner vendor Ellucian is coming to W&M for on-site demos April 25-26th.

  • Blackboard Courses from 2020 to be Archived on 5/17

    Export or archive your Blackboard courses from Spring and Fall 2020 to maintain readily available access to them.

  • A fresh look for the Change Password website

    The Change Password website is getting a new look! Check it out so you know what to expect the next time you need to visit the site to update your password.

  • Student Opportunity: Connect with professionals and learn about cybersecurity

    Applications for TEEM are open. TEEM is a free eight-week program that offers Virginia college students an opportunity to connect with professionals and learn about cybersecurity outside the classroom. There are only 25 positions available.

  • Qlik Upgrade Friday, Feb. 24

    Qlik is getting a fresh new look with the latest upgrade on February 24, 2023 at 4pm.

  • Workday Management Cloud ERP Demo

    Cloud ERP vendor Workday is coming to W&M for on-site demos.

  • Open Office Hours for Blackboard/Panopto/Zoom

    IT and STLI are joining forces to offer Virtual Office Hours for faculty that will focus on Blackboard, Panopto and Zoom on January 18th from 3:30 - 5pm and January 24th from 10-11am.

  • Retiring Google Accounts for Recognized Student Organizations

    While Google Workspace apps are here to stay for individual student accounts, Recognized Student Organizations will no longer have access to their Google accounts (@email.wm.edu), including Gmail and Google Calendar, as of June 5, 2023. RSOs can decide if they would like to opt-in to a university-offered O365 account, which will include email, storage options and more.

  • CAS Update

    The Central Authentication Service(CAS) will be updated on Thursday, December 8th.

  • Important Update to Alumni Google Services

    For a variety of reasons, the university has decided to phase out alumni access to Google services beginning in January 2023 and ending in August 2023.

  • W&M IT launches new service status webpage

    W&M Information Technology recently launched a new, modern webpage that keeps the university community up-to-date on the status of their many services.

  • Technology Tips for Faculty - Fall 2022

    W&M Information Technology and the Studio for Teaching & Learning Innovation have compiled classroom resources, Blackboard tips, technology updates and other information to help faculty start the semester off on the right foot.

  • A fresh look for Banner Self-Service

    In August, W&M IT will introduce an updated design for Banner Self-Service.

  • July 17 Network Outage

    On Sunday, July 17th there will be a network outage that will impact about one-third of campus from 8am to 1pm.

  • Modernizing Departmental Phone Bills

    As part of the Teams Calls project we are modernizing the budget process around billing for phone service. Many departments will no longer need to process a monthly bill as the average cost per line will decrease to a flat rate.

  • Account information for graduating students

    So you've graduated...now what? Find out what happens to your access to IT services when your role at the university changes from a student to alumni.

  • A New Phone System for W&M - Teams Calls

    W&M's phone service will be moving to Microsoft Teams Calls, bringing you an easy-to-use system with more flexibility and reduced phone costs!

  • New Blackboard Trainings Available

    Learn more about the Grade Center, Assignments and Test Building by attending one of these new Blackboard training sessions.

  • Improvements coming to lab printing on campus

    Beginning when students return from spring break, there will be a new and improved way to print in labs on campus.

  • New features available in Zoom

    A recent update by Zoom now makes it possible to add preferred pronouns to your Zoom profile, enter focus mode during a meeting and set and save a custom gallery view order.

  • How to email from Class Roster in Banner 9 Self-Service

    We recently discovered that faculty are unable to send an email from Banner 9 Self-Service if they do not have an email client installed. Here's helpful information on how to work around that issue.

  • Student Email - Getting Started with O365

    Here are some tips for getting started with Microsoft O365 email as well as answers to your questions about the email transition.

  • New accessibility & communication tools coming to Blackboard

    There are two new tools coming to Blackboard beginning in Spring 2022 that will enhance accessibility and communication within the platform.

  • Gmail & Calendar Transition to Office 365

    While Google Workspace apps are here to stay, students will now be given email and calendar access in Microsoft O365 with an @wm.edu address.

  • Banner 9 Self-Service

    Information Technology is working with administrative offices to deploy the newest version of Banner 9 Self-Service. This new version not only improves the user interface but also provides enhanced functionality and a streamlined design. The transition is a work in progress with anticipated release dates posted below.

  • Returning to Campus

    How to reset and reconnect your IT equipment when you return to work on campus.

  • Microsoft Authentication (Azure AD)

    How to reset and reconnect your IT equipment when you return to work on campus.

  • IT Tips for Students - Fall 2023

    IT is here to help you start the semester off strong!