Update: Microsoft Teams Meeting Option in Outlook

Summary

Due to recent updates with the new version of Microsoft Outlook, users may experience limitations with adding Microsoft Teams options to meetings.

Full Description

If you're using the New Outlook on Mac or PC, you might notice a change when scheduling Microsoft Teams meetings.

When you create a meeting and turn on the Teams Meeting toggle, the Teams link no longer appears in the body of the message like it did in older versions of Outlook. But don’t worry — the Teams meeting is still being added! You’ll see it after the meeting invite is sent.

Why Is This Happening?

• Limited Add-in Support: The New Outlook doesn’t fully support older COM add-ins, including the Teams Meeting Add-in. This can cause the Teams link to be missing from the message body.
• Link Location Change: Sometimes, the Teams link shows up in the location field or meeting details, instead of the message body.
• Widespread Issue: This isn’t specific to our university — it’s a known issue across many organizations using the New Outlook.

What You Can Do

To make sure your Teams meeting links work as expected:

1. Use Classic Outlook
   If possible, stick with the classic Outlook desktop app (or Legacy Outlook on Mac) until the New Outlook catches up with full features.

2. Check Add-in Settings
   Make sure the Teams Meeting Add-in is turned on:
   File > Options > Add-ins > COM Add-ins > Go

3. Use the Dedicated Button
   Always create Teams meetings using the New Teams Meeting button.

4. Send Feedback
   Help improve Outlook by submitting feedback:
   Help > Feedback in Outlook.

IT will continue to provide updates as improvements are made.

Questions? 

Please reach out to the Technology Support Center with any additional questions at support@wm.edu or 757-221-HELP.