You've got lots of questions and we've got lots of answers.  Here are the most popular topics that we get questions about. 

Accounts & Passwords

WMuserid Account Activation/Inactivation
Logins & Passwords
I received an email asking for my WMuserid and Password (aka Phishing)

Authentication

What is Authentication? 

Banner

Reset your Banner password
Reports from Banner
Banner Questions & Support

Computer Labs (PAC Labs)

Troubleshooting & Assistance
Connect to a Printer

Course Evaluations

Faculty FAQ
Student FAQ
Who do I contact for questions? (Eval Administrators & Support, bottom of page)

Email

Exchange How To's (Fac/Staff) (Auto-Replies, Forwarding, etc.)
WMApps (Students) 
Create a Listserv

Extended Absence

Set-up Auto Replies for Email
Extended Absence Greetings for Voicemail (towards bottom of page)

File Sharing & Storage

Which storage drives do I have access to?
Mapping to Network Storage Drives (H: Drive, G: Drive)
Academic Storage (AC Store)
File Sharing for Sensitive Data (wmfiles)

Internet Access

I just got to campus and I can't get to the Internet (Authentication)
Connecting to the Wireless Network
Guest Access to Internet
Gaming systems
Penalty Box

Maintenance

Regularly Scheduled System Back-Ups

Phones - Campus Phone System

Extended Absence Greetings for Voicemail (towards bottom of page)
How do I use the phone?
My phone is not working
Reset your Voicemail Password
Students - Landline Service
Students - RA Phone Service

Printing

Printer Troubleshooting
Connect to a PAC Lab Printer
Connecting a new printer to the network

Security

Top 10 List of Ways to Stay Secure
Tivoli Endpoint Manager
I received an email asking for my WMuserid and Password (aka Phishing)
Penalty Box

Software

Software Available at W&M
Get your new computer set-up (Order Discounted Software)
Installing Mathworks/MatLab - Faculty PC, Student PC, Macs

Surveys/Forms

Survey Services
Creating Forms (Tribe Responses)

Wireless

How to connect to the wireless network
Connecting Gaming Systems & Wireless Printers
Wireless Network FAQ

Questions? Contact the Technology Support Center (TSC)
757-221-4357 (HELP) | [[support]] | Jones 208, Monday - Friday, 8:00 am - 5:00 pm