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Note: IT is working to deploy the newest version of Banner 9 Self-Service in conjunction with various departments and offices on campus. 

Faculty, students and staff members are automatically given Banner Self-Service accounts. Self-Service is used for a wide variety of purposes, such as registration for students and timesheets for employees.


To access Self-Service, go to and click on the Banner button.

Note: Banner has a nightly back-up maintenance outage starting at 3:30 am.


Depending on your role at W&M, you will see one or more of the following menu items.  These items will appear automatically, and you do not need to request them.

  • Personal Information - Access and update your own records.
  • Employee - All employees are given Self-Service accounts when HR creates their employee record. From here employees can access timesheet and tax information; and view benefits, leave balances, and pay stubs.
  • Faculty - Instructional faculty will use this option to see class enrollment lists, input grades and overrides, and view class schedules. 
  • Student & Financial Aid - Students get a Self-Service account after admission to the university. Students use this to register for classes, check grades, verify records, access financial aid information, and housing assignments.

Finance Self-Service is a bit different than the other Self-Service options, because it needs to be requested and approved.

  • Finance -  Used by departments and grant administrators to view finance and budget information. Request access to Finance Self-Service by logging in to Request IT and submitting a Banner Access Request.  If we do not already have a Banner Confidentiality Agreement on file for you, you will be asked to complete one.

Using Self-Service

Refer to these websites for information on how to use Banner Self-Service:



Faculty and Staff Resources (Registrar) Grading, Grade Changes, Class Rosters, Room Scheduling, Overrides
Resources for Advisors
(Academic Advising)
Sending an email using Banner 9 Self-Service Class Roster.


How to Register (Registrar)
How to View your eBill
(Financial Operations)


Contact the Technology Support Center (TSC)
757-221-4357 (HELP) | [[support]] | Monday - Friday, 8:00 am - 5:00 pm