FAQ's - Miscellaneous
Please see our FAQ's related to eBill, eServices and Student Account Refunds in our menu selections to the left of this screen under FAQ's.
Why do I have a Student Accounts financial hold on my account?
Can I pay by credit or debit card at the W&M Cashier's Office?
Does the College of William and Mary offer a monthly payment plan?
I was billed as an out-of-state student but live in Virginia, what do I do?
Why does William and Mary wait so long to bill my employer/third party scholarship?
Why do I have a Student Accounts financial hold on my account?
Holds are placed on student accounts when an eBill statement has been generated and the due date for the statement has passed without the required payment amount being received. Please sign in to eServices and view your account activity to determine the past due amount. Online payments made through eServices are subject to an automatic hold removal process that runs in 20 minute intervals from 12:00 AM to 9:30 PM every day. (top)
Can I pay by credit or debit card at the W&M Cashier's Office?
No, the only forms of payment accepted by the W&M cashiers are cash and check. Please sign into eServices to pay by credit card or electronic check. Debit cards are not accepted in eServices, you will need to enter your bank routing number and account number rather than your debit card information. (top)
Does William & Mary offer a monthly payment plan?
Yes, W&M administers their own in-house payment plan through eServices. Information is available on our eServices site . (top)
I was billed as an out-of-state student but live in Virginia, what do I do?
Did you complete a Application to Determine Physical Residency and In-State Tuition Eligibility? Virginia Domicile decisions are handled by the Registrar's Office. Please contact their office for information on your residency status. (top)
Why does William & Mary wait so long to bill my employer/third party scholarship?
Our office waits until the end of the drop/add period in order to verify hours before we bill 3rd parties. (top)
