Welcome to William and Mary!
Our first Spring eBills will be published mid-December
Let's answer some questions about:
Where can I go to see my bill, make payments, and enroll in the payment plan?
Students and authorized users can use eServices (PDF) to view their account information and make payments.
As a parent, how can I access eServices and other information about the student account?
Students will need to put your e-mail into the 'authorized users' section of their eServices to set you up as an authorized user. In addition, they will need to request an identity passphrase to authorize you to receive information about an account via phone or email. Authorized Users/Passphrase (PDF)
How can I obtain my eBill (statement) and find more information about my student charges?
eBills (Statements) (PDF) can be accessed via eServices.
How does W&M process payments from third-parties; including scholarships, military tuition assistance, and 529 plans?
Third-Party Payments (PDF) are processed according to our respective policy for each method.
Where can I find more information about the Payment Plan?
Each semester, the student or authorized user must enroll in the Payment Plan (PDF) in order to utilize the installment system in eServices.
If I believe I should be receiving a refund, how can I have that processed?
Refunds (PDF) are processed automatically for students that have received financial aid, and must be requested in the case of an overpayment.
How do Holds and Late Fees affect student accounts?
Holds and Late Fees (PDF) are applied under circumstances related to past-due balances. Payment plan late fees are applied per late installment. Standard late fees are applied mid-semester.
Where can I find my tax information for the student account?
1098Ts (PDF) are available on eServices for each year. All 1098Ts are available in the 'Statements' section.