Reporting as a Student

Raise Concerns, File Complaints, Get Help and Make Reports

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General Concern About a Student (Care Report)

The Dean of Students Office provides students with outreach, advocacy and support services when they face significant challenges to their mental, physical and social health. Use the university's Care Report Form if you have a concern about a student that you would like to share with us.

File a Care Report

Sexual Misconduct/Title IX

For reporting sex- or gender-based discrimination, including sexual harassment and sexual misconduct (sexual assault, relationship violence, stalking and sexual exploitation). Sex- or gender-based bias incidents, such as harassment of someone based on their gender identity, may also reported using these mechanisms.

There are many ways to report ranging from in-person reports, anonymous reports, reports to law enforcement, to reports to confidential resources for support services only. The Title IX office reviews all reports submitted regardless of when the incident occurred. Additional information is available on William & Mary's Sexual Violence website.

 File a Title IX Report

The Department of Education's Office for Civil Rights enforces Title IX on behalf of the United States Government. You may contact the Office of Civil Rights at:

Washington DC (Metro)
Office for Civil Rights
U.S. Department of Education
400 Maryland Avenue, SW
Washington, D.C. 20202-1475
Telephone: 202-453-6020
FAX: 202-453-6021; TDD: 800-877-8339
Email: OCR.DC@ed.gov

Submit a Complaint to OCR via Electronic Form

Crimes, Acts of Violence and Threats; Self-Disclosure of Arrests and Court Processes

Potential criminal actions, acts of violence and threats on campus can be reported directly to the William & Mary Police Department.

Report a Crime, threat, or act of violence

Students are required to disclose all felony arrests and other arrests involving violence or the threat of violence within 72 hours of the incident regardless of where it occurs. "Arrests" include any action by court summons, citation, detention or other similar process.

Additional information is available from the Dean of Students Office.

Submit Arrest Disclosure

Honor Code and Student Conduct Violations

Report concerns regarding possible violations of our Student Code of Conduct or Honor Code. Refer to the Honor Code Report Process for information regarding proper honor code reporting procedures.

The Student Conduct and Honor programs serve to maintain the university community's values and behavioral expectations of its students. The Honor Code encourages any member of the W&M community to report (after confronting the student in question) lying, cheating and stealing by a W&M student for investigation and resolution.

Violations of the Student Code of Conduct may be reported to Community Values & Restorative Practices. Note that a special process exists for reporting sexual harassment and other sexual misconduct.

Report a Student Honor or Conduct Violation

Undergraduate students self-reporting to the Honor Council after being informed that they have been accused of an honor violation should contact the Undergraduate Honor Council Chair. Completing the form is not an admission of violation, but rather an indication that you are making yourself available to commence the process.

Discrimination, Harassment and Retaliation

William & Mary does not tolerate discrimination or harassment on the basis of race, sex, disability, religion, national origin or ethnicity, sexual orientation, gender identity or expression, or any other irrelevant personal factor. The Office of Compliance & Equity encourages community members to report conduct that is discriminatory or harassing and based on irrelevant factors. Concerns about conduct reflecting bias may be reported to assist the university in preventing a hostile environment from developing. The university's Whistleblower Policy protects any student or employee submitting a complaint in good faith, or from participating in a compliance investigation in good faith.

[[reportconcern,Report a Concern via Email]]

Hate crimes are prohibited by W&M policy and law and should be reported to the William & Mary Police Department.

Report a Crime, threat, or act of violence

Faculty Misconduct

For reports of discrimination, harassment or sexual misconduct, see the Discrimination, Harassment and Retaliation section above. Other misconduct by a faculty member should be submitted to the appropriate Administrative Officer (program director, chair and/or Dean to whom the faculty member reports; or the Provost). The procedures used to address reports of faculty research or other misconduct are outlined in the Faculty Handbook (pdf), specifically Section III.F.

Hazing

For reporting, including anonymous reporting, of possible acts of hazing. Reports are handled by Community Values & Restorative Practices.

Report Hazing
Free Speech Concerns

Under § 23.1-401.1 of the Code of Virginia, no public institution of higher education shall abridge the constitutional freedom of any individual, including enrolled students, faculty and other employees, and invited guests, to speak on campus, except as otherwise permitted by the First Amendment to the United States Constitution.

This protection is confirmed in William & Mary's Statement of Rights and Responsibilities.

Report disruption of constitutionally protected speech
Appeals of University Decisions or Actions
Academic Suspension Appeals

For students placed on academic suspension to appeal the decision made. Note suspensions for conduct or honor violations have separate appeals processes. Appeals are made to the Committee on Academic Status. The various schools offer brief processes for students to appeal academic decisions and ask for exceptions and waivers. Many of these are described in the course catalogs.

Petition the Committee on Academic Status
ADA/Rehabilitation Act Appeals and Grievances

For students to seek review of a determination by Student Accessibility Services regarding a disability accommodation request or make a complaint regarding disability discrimination. The process is governed by the ADA/Rehabilitation Act Appeal/Grievance Procedure (pdf).

[[cacostello,Contact the ADA Coordinator]]

Athletics Financial Aid

For students to appeal reduction, cancellation or non-renewal of athletic-related financial aid, in accordance with NCAA requirements. The process is governed by the Athletics Financial Aid Hearing Policy and Procedure (pdf).

[[jcoleman,Contact Athletics Compliance]]

Grade Appeals/Reviews

Procedures for students to appeal/request a review of a grade. Each school maintains its own appeal/review process:

Parking Citation Appeals

Procedure for members of the campus community to appeal parking citations issued by W&M Parking Services. Appeals are reviewed by the Parking Appeals Committee.

Appeal a Parking Citation
Residential (Dorm) Charges Appeals

Procedure for residents of W&M-provided student housing to dispute damage billings made including deductions from security (Room Damage) deposits. Residence Life provides a flowchart of the Damage Policy and Procedure (pdf) as well as FAQs.

Appeals should be submitted to the the Area Director for the building in which the alleged damage occurred or the Assistant Director for Fraternity & Sorority Housing.

Virginia Domicile Appeals (In-State Tuition)

For students to appeal domicile decisions made by the University Registrar's Office. Per the Domicile Appeal Review Process (pdf), to appeal the initial determination of your domicile status, please submit a written appeal with documentation to the University Registrar's Office within 10 business days of your denial notification.

[[domicile,Contact the Domicile Officer]]

External Processes
Accreditation Complaints

The Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) establishes and enforces the accreditation standards applicable to William & Mary. SACSCOC has processes for individuals to report "significant noncompliance with the SACSCOC's standards, policies or procedures" (pdf). Likewise, complaints relating to accreditation of the graduate programs offered by W&M may be directed to their respective accrediting agencies.

List of W&M's Accrediting Agencies
FERPA Complaints

Students may file complaints with the U.S. Department of Education, which, through the Family Policy Compliance Office, enforces the Family Educational Rights and Privacy Act (FERPA), which ensures student access to their records and university obligations to protect the confidentiality of such records. The University Registrar's Office provides a Student Records Privacy Policy and Notification of Rights under FERPA.

File a Complaint with the Department of Education

Fraud Complaints

The Attorney General of Virginia enforces consumer protection laws. The Consumer Protection Section of the Attorney General's Office serves as a clearinghouse for consumer complaints. See also State Fraud, Waste and Abuse Hotline.

File a Consumer Protection Complaint

SCHEV Procedure for Complaints Against the University

Students may file complaints with the State Council of Higher Education for Virginia (SCHEV) relating to quality of education or other state or accreditation requirements. The Council requires that students first exhaust "all available grievance procedures outlined by the institution."

File a Complaint with SCHEV
State Fraud, Waste and Abuse Hotline

Anonymous reporting of "significant instances of fraud, waste and abuse…illegal or fraudulent conduct, waste of funds, abuse of state property or resources, gross mismanagement or gross neglect of duties…not for general complaints, suggestions or personnel issues."

The hotline is administered by the Office of the State Inspector General, coordinated on campus by Internal Audit.

Contact the State Fraud, Waste and Abuse Hotline
U.S. Department of Education Office for Civil Rights (OCR)

The Department of Education's Office for Civil Rights enforces federal civil rights laws that prohibit discrimination in educational programs and activities, including discrimination on the basis of race, color, national origin, sex, age and disability. You may contact the Office of Civil Rights at:

Washington DC (Metro)
Office for Civil Rights
U.S. Department of Education
400 Maryland Avenue, SW
Washington, D.C. 20202-1475
Telephone: 202-453-6020
FAX: 202-453-6021; TDD: 800-877-8339
Email: OCR.DC@ed.gov

Submit a Complaint to OCR via Electronic Form

The Office of Compliance & Equity will accept and assess any reports of potential misconduct or violations of the Code of Ethics or other policies. If you cannot identify the correct point of contact or reporting procedure from the options provided, please contact our office at 757-221-3146 or [[reportconcern]].