FAQs

Forwarding Mail
Contact and Location Information
Keys
Receiving Parcels

Where can I get a Forwarding Card?

Undergraduate Students can get Forwarding Cards at the Student Service Window .  Graduate students can get Forwarding cards from the Student Service Window and Grad Lounge. Or you may print them here.

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It's time for me to leave William & Mary!  What do I do with my key?

Return your key to Postal Services not to your Resident Advisor (RA).  If you fail to return your mailbox key, you will be charged $25.00 for a key replacement.

You can also return your key through the mail.  Please use the following address:

W&M Postal Services - Key Return
PO Box 8795
Williamsburg, VA 23187-8795

When returning keys through the mail, it is best to tape the key to a piece of paper or to the inside of the envelope to ensure it is not removed while in transit.  We recommend that customers include our forwarding card or a note with a forwarding address and student ID number in the envelope with the key return.  Customers can also email us at wmpostoffice@wm.edu to update forwarding addresses.

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I'm a a freshman coming to William & Mary in the fall.  Woo hoo!  When can I start sending parcels to my CSU?

You may send your parcels beginning the day after you arrive.

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