System back-ups happen every night. Back-ups insure that your data is safe and secure, but they also cause a disruption in service during the backing-up process. The back-ups are done in the early morning hours when the system is least used. But you may encounter a system undergoing a back-up if you are studying in the wee hours of the night or studying abroad in another time zone.
Here is a back-up schedule of our most-used systems. Back-ups for these systems occur nightly, unless otherwise stated, and will usually last about an hour.
|System Name||Back-up Start Time (EST)|
|Advance||Sunday 10:30pm - Monday 4:30am|
|Banner Reporting (ODS)||2:00am|
Contact the Technology Support Center (TSC)
757-221-4357 (HELP) | [[support]] | Monday - Friday, 8:00 am - 5:00 pm