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Maintenance & Outages

It is necessary to keep our IT systems well-maintained so that they function dependably and securely.  Every maintenance situation is different depending on what needs to be done and what systems are being affecting.  Maintenance might (or might not) cause an outage in service.

Outages come in two varieties - planned and unplanned.  A planned outage will be announced ahead of time and usually means some sort of maintenance is taking place.  Despite our best efforts to keep all our systems running continuously, there will sometimes be a system failure, which may result in an unplanned outage. 

Stay Informed with our System Status Feature

Stay informed with the latest system news through the IT System Status website. You can see if any services are impacted by looking in the upper-right corner of this web page and the IT home page, or bookmarking the Status website. It will keep you current with the status of our major IT systems, including any downtimes for maintenance or any outages that we may experience. 

Subscribe for updates!Screenshot of outage page

The service status webpage has a variety of helpful features, including the ability to subscribe for updates. 

  • In the top right corner of the status page, select "Subscribe."
  • Select your subscription method. You can receive updates via phone, email, or even Microsoft Teams! 

Although we will do our best to keep the status as accurate as possible, status updates may be delayed during non-business hours. 

What does "maintenance" mean anyway?  Learn from an insider! ...Due to Maintenance