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Information Technology & Software

The right tools for the job

Information Technology, Software, & Printers

IT is a service-based organization, first and foremost. Whether you're a student, faculty member, or an administrator, that means we'll always be ready with creative solutions for all your technology needs. This site will provide you information, resources and services for the following:

  • Classroom Technology
  • Computer Purchases
  • Passwords
  • Procuring Technology
  • Printers & Scanners
  • Software

For help with IT related issues, email [[support]] or submit a request for service using Request IT.

IT FAQs by Topic

Banner 9 Higher education industry-standard enterprise resource planning and student information system.
Blackboard Most W&M faculty members use Blackboard to provide their students easy access to a variety of course materials: syllabi, assignments, reserve readings, and links to authoritative sites on the Internet.
Blue/Evaluation system by eXplorance Course evaluations are conducted online using the Blue/Evaluation system by eXplorance. This system allows the university to fully automate all course evaluations and customize them to the specific needs of each department, school and course.
Box Secure file sharing.
BuyW&M William & Mary's comprehensive Procure-to-Pay solution, buyW&M, is a "one stop shop" solution designed to maximize operational efficiency and eliminate manual effort while improving the client experience and access to the system.

Web content management system (CMS) used to maintain most W&M department, office and program websites.

Chrome River The university's comprehensive travel expense reimbursement tool. This system allows university employees to manage Pre-Approvals, track Expense Reports, run reports, and submit and receive reimbursements in the most cost-effective, timely and efficient manner possible.
Course Catalog
Curriculog  Tool to search for EPC approvals (
DocuSign Electronic signature solution.
Dynamic Class Schedule Course search tool.
Equifax  I-9 Management.
Event Management System (EMS)

Reservation system for campus spaces, facilities, equipment, and events.

Events Calendar Create, borrow and recommend events that can be added to departmental calendars.
Global University Directory  RequestIT, Departmental Billing, Campus Directory Updates.
Google Workspace Google Drive, Docs, Forms, Sites, etc.
Journal Voucher The Electronic-Journal Voucher is used to make revenue and/or expenditure transfers, corrections or adjusting entries.
Listservs (aka SYMPA) Create mailing lists for department communication.
Microsoft Teams Microsoft Teams provides a chat-based hub for teamwork and group-based collaboration. Have a conversation, share files, store files and notes, or hold a meeting in Teams.
Microsoft Office 365 Microsoft 365 and Office 365 are cloud-based services designed to help meet your organization's needs for robust security, reliability, and user productivity.
Microsoft Teams Calls The phone service through Teams (named "Teams Calls") provides a modern telephone experience that offers enhanced usability, robust accessibility, and device flexibility.
myW&M William & Mary's campus access point for Banner, Blackboard and email, along with the latest campus news, events, photos & links to other popular resources. W&M's instance of WordPress, used for personal web pages and blogs.
PeopleAdmin William & Mary's online position management and recruitment system for updating job descriptions, requesting a job classification review, and for hiring new employees.
Postal Services The campus post office operates as a branch of the U.S. Postal Service (USPS). We provide timely, reliable, and accurate processing and distribution of William & Mary's internal and external mail. Be sure to email them to update department contacts. 
Print Management Program (ESI) billing, supplies, support.
The Print Shop powered by Hackworth, is a full-service print shop providing small and large format printing for William & Mary faculty, staff and students as well as the surrounding community.
Qlik To meet the diverse and extensive reporting needs of the university, William & Mary uses Qlik (pronounced "Click"), a data discovery tool, to ensure effective and efficient decisions. Qlik Sense is the specific product we use to combine, analyze, and visualize institutional data.
Qualtrics complete and comprehensive survey design solution. Also used to make departmental forms.
Zoom video conferencing.