Off-Campus Internet Tips

Summary

Tips for improving your home or off-campus internet connection

Full Description

If you are experiencing slow internet issues at your home, apartment, or other off-campus site, please try the following tips to improve your internet experience.

Know the level of speed purchased from your internet provider

Internet providers offer a variety of speeds ranging from very slow (5mbps) to very fast (1000mbps)

Test your speed to see if it matches your purchased level of internet service

The website Speedtest is one of many sites you can use
Speeds will not exactly match purchased speed but should be close

Make sure you have a recent wireless router

802.11ac is the standard for today’s routers. Older wireless standards such as 802.11n or 802.11g may provide speeds slower than your Internet connection
Best Wireless Routers List from PC Mag

Be sure your software clients are up-to-date

Check for updates for Zoom and other clients frequently

Reduce traffic on your connection

If on a shared internet connection, avoid Netflix and similar streaming services while others sharing the Internet are doing Zoom calls

Troubleshoot

Reboot your computer, wireless router, and modem as a first step if internet problems occur

Support

Contact your internet provider with additional assistance with slow Internet experiences.
Cox Communications – Williamsburg, VA