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W&M takes a ‘one team’ approach to career development

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    New ways to engage:  At a time when more than 30 million Americans have filed for unemployment benefits as a result of the COVID-19 pandemic and many companies and institutions have put hiring on hold, William & Mary’s career development leaders are collaborating to share information and leverage resources across different departments and schools.  Courtesy photo
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Lukas Eade ’20 considers himself fortunate.

The economics and psychology major from Mendham, New Jersey, had completed several promising job interviews in February and early March, but he learned after spring break that at least four of the employers had paused hiring. Then, on April 15, he received an offer from Nailbiter, a Washington, D.C.-area market research firm.

Eade credits William & Mary’s Cohen Career Center with helping him to update his LinkedIn profile, obtain informational interviews through alumni connections and to be proactive in his job search. By the time he interviewed with Nailbiter, he was well prepared.

“I learned a lot about employers’ expectations,” he says of the interviews with alumni. “It was good practice having those conversations.”

At a time when more than 30 million Americans have filed for unemployment benefits as a result of the COVID-19 pandemic and many companies and institutions have put hiring on hold, William & Mary’s career development leaders are collaborating to share information and leverage resources across different departments and schools.

Lukas Eade ’20  says his internship last summer at Pfizer helped give him an edge in his job hunt.

They are also finding new ways to engage alumni, parents and corporate partners, and they’re taking extra steps to connect individually with students. 

To guide this effort, President Katherine Rowe has formed a Career Pathways Team to help W&M students and alumni navigate the uncertain economic landscape by providing robust networking and job preparedness programs. Rowe asked the 15-member team to come up with a 12-month action plan this spring.

“The idea is to coalesce all the resources that we have into one team effort,” says Kathleen Powell, Career Pathways Team leader and associate vice president for career development at the Cohen Center. “The Mason School of Business Graduate Career Center and the Law School have resources that Cohen doesn’t have, and vice versa. We will look at all the resources and determine what is the best way for students and alumni to use those.”

Team members, meanwhile, are already adapting the way they approach their work.

Cohen staffers have been contacting graduating seniors who indicated in the annual “Next Destination” survey that they do not have a job yet, as well as those who are still pursuing graduate school or who didn’t respond to the survey. As of April 27, 599 students had responded to the survey, which launched on Feb. 28 and runs through December.  Of those, 134 indicated they were seeking jobs.

“We started reaching out to seniors four weeks ago, saying we’re here, we’ve gone virtual, let us know what you need,” Powell says. “We’ve also been reaching out to underclassmen about summer experiences, and that’s over 6,000 students.”

In April, the Cohen Career Center began offering advisory hours on weeknights from 7 to 9 p.m. to provide another option for students who are trying to balance assignments, interviews and family dynamics.

Abigail Melton ’20 will work for a health care organization that helps underserved communities before heading to medical school.“The job market is not great, but we are still seeing companies that are hiring,” she says. “A lot of companies are keeping interns but moving them to remote work, and many are keeping their full-time hires but delaying their start dates. In talking with employers, they know this is temporary.”

Since March 23, the TribeCareers database has listed 759 postings, including 470 full-time jobs, 258 internships and 31 opportunities for externships, volunteer work, shadow or part-time positions.

It was through TribeCareers that Abigail Melton ’20 learned about a video information session with MedServe, an organization dedicated to improving the health of medically underserved communities in North Carolina.

Melton, an anthropology major from Williamsburg who works at Cohen as a student career advisor, participated in the session in February and then interviewed for a two-year position. She says that as an advisor at Cohen, she was familiar with resources to help her prepare.

“I’ve done a lot of interview practice working at Cohen,” she says. “Doing mock interviews with other students helps me to know how to do a good interview, too.” 

After what felt like a long wait, she received an offer last week.

The Cohen Career Center sends out a weekly Career Conversations newsletter to share insights from the center’s Employer Advisory Board members and links to information on job and internship opportunities. Unlike in previous years, the center’s seven newsletters — most of which are tailored to different student populations and academic and career interests — will continue through the summer, along with virtual meetups and other events, Powell says.

A Tech Trek to California that had been planned for the week of spring break in March is being reimagined virtually, with a tentative date of May 21. Interested students will meet with officials from Slack, Snap, Google and Facebook, and each site will host a panel conversation on topics such as the changing nature of work in this environment, how organizations have adapted and what that means for entry-level jobs and internships.

Bishop Garrison J.D. ’10 talked to law students about his career experiences in a recent virtual presentation.Beginning this spring, students also have had the opportunity to schedule virtual office hours with Employer Advisory Board members such as Cristie Lucas ’99, director of brand and talent with Veris Consulting, Inc., in Reston, Virginia.

Lucas says board members can help students think creatively about their job search.

“We have to look to more entrepreneurial, nontraditional positions — how we transition to jobs that are less conventional, but might still be viable options,” she says.

Among the challenges W&M Law School students and graduates face in the current economic climate are shorter internships than they were counting on — six weeks instead of 10, for example — a loss of summer jobs and, for graduating third-year students, a postponement of bar exams in some states, meaning that starting dates for employment also may be delayed, says Michael J. Ende, associate dean for career services at the Law School.

“If that happens, our advice is to contact us immediately,” he says. “We can help every student and graduate identify a variety of job search and career development options. For example, we’ve had more students than ever take summer faculty research assistant positions to get great experience and make up for lost internship hours.”

In early April, Ende and Katey Howerton, interim associate dean for development and alumni affairs at the Law School, sent an email letter out to all of the Law School alumni, asking them to consider hiring first- and second-year law students for an internship, research assignment or a special project and to help graduates gain entry-level experience. They also recommended that alumni talk with students and help them connect with other professionals who may be hiring.

On April 22, Law School alumnus Bishop Garrison ’10 participated in a virtual presentation to students about what it’s like to graduate into a tough economy. For a couple of years after the last recession hit in 2008, many graduates were affected by offers being deferred or rescinded, he says.

Now the director of national security outreach for the nonprofit Human Rights First in Washington, D.C., Garrison advised students to use this time as an opportunity to build their networks. He shared how reaching out to his undergraduate community at the United States Military Academy at West Point helped him as he was beginning his career.

“If you see individuals and organizations you have an interest in, now’s an opportunity to make a cold call or email. Don’t be afraid of rejection,” Garrison told students. “But make sure you do your research on the group and make sure you’re able to  demonstrate your interest in that field or organization.”

Derek Unger ’92 says he has reconnected with other W&M alumni through Online Networking Hours. (Photo by Lisa Unger ’93)

In addition to maintaining their regular student and alumni career advising sessions virtually, advisors at the Law School have added virtual office hours that replace and expand on the 90-minute, Monday to Friday table sessions that typically would have been held in the lobby, and they conducted virtual town halls for each class year.

Ende says the virtual office hours have worked so well that they’ll likely continue even when students are back on campus. This summer, to help students keep building their skills and networks, the Law School also plans to launch a virtual professional development series for students in partnership with alumni and recruiting and professional development officers from law firms and government agencies, he says.

“We always place a great emphasis on networking and building relationships,” he says. “It’s the single most important thing that any graduate or job applicant can  do.”

Brett Alpert, associate dean of career services and executive director of the Graduate Career Management Center at the Raymond A. Mason School of Business, agrees.

“During good times, having an alumni network is very beneficial,” he says. “During challenging times, it’s critical.”

Building relationships with employers and finding a job in the right geographic location and salary range become harder during an economic downturn. For the 2020 graduates, that is causing some anxiety and fear, Alpert says.

“There’s some concern even for those who have secured offers — is the employer going to honor those?” he says. “Some may have had offers that they turned down previously because the job market was so hot, they were thinking about opportunities that were more in line with their interests.”

Like their counterparts elsewhere at William & Mary, career development advisors at the Mason School are being proactive in supporting students and seeking out opportunities by contacting employers and alumni. They’re offering virtual office hours, webinars, workshops and networking events. This year, the annual Just in Time Employer Networking Day is being held twice — first on March 25 and again on May 1. 

On April 14, the business school launched its Just One campaign, which involves reaching out to 11,000 Mason alumni and asking them to forward one employer contact or hire one student. 

“This has gone on for the last few years, but there’s a different emphasis this year because of COVID-19,” he says. “Right now, students need additional help.”

Alpert and his colleagues are  also contacting employers who have traditionally hired Mason School students to ask whether they are continuing to make job offers, and sharing information during regular meetings with William & Mary partners at the Law School, the Cohen Career Center, the William & Mary Alumni Association, The Boehly Center for Excellence in Finance and others. 

“If we find out if a company is still hiring or no longer hiring, or we find an article or a resource, we do our best to loop each other in to those opportunities,” he says. 

While graduating seniors need additional support in the current economic climate, the same is true of alumni. 

As the W&M Alumni Association’s director of alumni career management and professional networks, Michael Steelman is expanding programs and resources for alumni to increase their knowledge and skill sets and to broaden their professional networks.

“The William & Mary network is a powerful tool for anyone who is searching for a job, changing careers or looking to advance,” says Steelman. “Our more than 100,000 alumni worldwide come from a variety of career stages, regions and industries.”

One resource is the W&M Switchboard, a private online platform for alumni to offer and ask for help in what’s described as a fusion of Craigslist and LinkedIn. With over 3,000 members worldwide spanning class years from the 1950s to the present, the Switchboard platform is a useful tool to have in place during this difficult time, Steelman says, as alumni post job and internship opportunities and advice to help others. 

As coronavirus-related economic costs grew in the U.S. and worldwide, the Alumni Association’s Online Networking Hours have become more frequent and more popular, giving participants a chance to make new contacts through timed text chats. Before the pandemic, those events usually took place once a month. Now they’re happening at least once a week, including some with a specific industry focus.

Derek Unger ’92, a geophysicist based in Houston, says he’s been participating in the networking hours for a couple of years as a way to build his network and stay connected to the William & Mary community. Now that he’s working from home, he’s able to participate more often. He says being laid off from a previous job in 2015 made him more aware of the value of those connections.

“It wasn’t necessarily that I was using it to look for a job, but I recognized that growing my network was helpful during my previous job search,” Unger says. “I also ended up connecting with some old Ultimate Frisbee teammates from W&M.” 

Steelman says he’s looking to build on the strong foundation that’s already in place to assist alumni and students who are set to graduate.

“Now more than ever, we’re demonstrating the great strength of this community,” Steelman says. “We want to provide as many ways as possible for our community to connect with one another.”