Get Help
So you're stuck, huh? Don't worry - it happens to the best of us. We're here to help get you back on track.
FAQs
A topical listing of our frequently asked questions will help you find answers on our website.
Technology Support Center
Most campus tech-related questions at W&M would be answered via IT's Technology Support Center (TSC).
Phone: 757-221-4357 (HELP)
Email: [[support]]
Walk-in: Jones 208, Monday - Friday 8am-5pm (except holidays)
If there is a system-wide IT emergency after hours, contact the W&M Police Department for support - 757-221-4596.
Additional IT Support
Some specific IT Services have a direct line of support
| Service | Contact |
| Academic Technology Specialists | Consult Website Listing |
| Academic Storage Requests | Academic Storage Website |
| Classroom Technology Support | Classroom Technology Support Website 757-221-3011 |
| IT Website Feedback | Feedback Form |
| Report Spam/Phishing | Spam/Phishing Website [[abuse]] |
| Request Selected IT Services | Request IT |
Other Sources of Tech Support on Campus
Contact the Technology Support Center for technical issues, such as login and access problems or error messages. For the "How do I..." or "What is this..." type of support contact the following people/departments:
| Service | Contact |
| Banner Operational Support | Consult Website Listing |
| Career Center - Simplicity |
Career Center - Simplicity Website 757-221-3234 (David Lapinski, Career Center) |
| Cascade Websites | Cascade Website [[creative]] |
| Course Evaluations | Course Eval Administrators & Support |
| Tribe Responses (Web Forms) |
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