So you're stuck, huh?  Don't worry - it happens to the best of us.  We're here to help get you back on track.

FAQs

A topical listing of our frequently asked questions will help you find answers on our website.

Technology Support Center

Most campus tech-related questions at W&M would be answered via IT's Technology Support Center (TSC).

Phone: 757-221-4357 (HELP)
Email: [[support]]
Walk-in: Jones 201, Monday - Friday 8am-5pm (except holidays)

If there is a system-wide IT emergency after hours, contact the W&M Police Department for support - 757-221-4596.

Additional IT Support

Some specific IT Services have a direct line of support

Service	Contact
Academic Technology Specialists	Consult Website Listing
Academic Storage Requests	Academic Storage Website
Classroom Technology Support	Classroom Technology Support Website 757-221-3011
IT Website Feedback	Feedback Form
Report Spam/Phishing	Spam/Phishing Website [[abuse]]
Request Selected IT Services	Request IT

Other Sources of Tech Support on Campus

Contact the Technology Support Center for technical issues, such as login and access problems or error messages.  For the "How do I..." or "What is this..."  type of support contact the following people/departments:

Service	Contact
Banner Operational Support	Consult Website Listing
Career Center - Simplicity	Career Center - Simplicity Website
Cascade Websites	Cascade Website [[creative]]
Course Evaluations	Course Eval Administrators & Support
Tribe Responses (Web Forms)	University Web & Design Website [[creative]]