Get Help

So you're stuck, huh?  Don't worry - it happens to the best of us.  We're here to help get you back on track.


A topical listing of our frequently asked questions will help you find answers on our website.

Technology Support Center

Most campus tech-related questions at William & Mary would be answered via Information Technology's Technology Support Center (TSC).

Phone: 757-221-4357 (HELP)
Email: [[support]]
Walk-in: Jones 201, Monday - Friday 8am-5pm (except holidays)

If there is a system-wide IT emergency after hours, contact the W&M Police Department for support - 757-221-4596.

Additional IT Support

Some specific IT Services have a direct line of support

Service Contact
Academic Technology Specialists Consult Website Listing
Academic Storage Requests Academic Storage Website
Classroom Technology Support Classroom Technology Support Website
IT Website Feedback Feedback Form
Report Spam/Phishing Spam/Phishing Website
Request Selected IT Services Request IT

Other Sources of Tech Support on Campus

Contact the Technology Support Center for technical issues, such as login and access problems or error messages.  For the "How do I..." or "What is this..."  type of support contact the following people/departments:

Service Contact
Banner Operational Support Consult Website Listing
Career Center - Simplicity

Career Center - Simplicity Website

Cascade Websites Cascade Website
Course Evaluations Course Eval Administrators & Support
Tribe Responses
(Web Forms)

University Web & Design Website