A unique W&M Username is assigned to faculty, staff and students at the university. This user name is needed for all Information Technology services and for business and administrative systems at William & Mary. Some faculty, staff and students are assigned other user names but the W&M Username is the official means for accessing central university systems.
Accounts (access to IT services)
With very few exceptions, W&M Usernames for new faculty, staff and students are created automatically. A summary of automatic and by request services is provided below.
For more information, see the W&M Account Activation page.
- visiting professors who are not teaching
- affiliated individuals who are not students, not employees and not teaching
For assistance with accounts, please contact the Technology Support Center at 757-221-4357 (HELP) or [[support]].
Your W&M account's password can be updated an any point, but must be updated annually. You will be sent reminder emails as the date approaches. Use the link on it IT Homepage to access the Change Password system.
An account on the Banner administrative system allows access to modules in Banner Admin. Specific access is dependent on each user's privileges. Users who attend Banner Navigation Training will be instructed on access to the system.
Quick Access Links for Banner.
Request process: Login to Request IT. Submit the Banner Access Request form.
Banner - Self Service Application
This account allows access to the Banner Self Service application via myW&M. Students use Banner to register for classes, accept financial aid awards, update emergency contacts and view their own academic records. Faculty use Banner to process registration permission overrides, enter grades and view student information. Access Banner Self Service through a icon on the myW&M webpage.
Request process: Automatically provided to users based on their roles (faculty, student, employee)
Faculty, staff and students have accounts on Blackboard, which is a learning management system providing web access to course materials. Access is available through myW&M or by directly visiting https://blackboard.wm.edu/
Request process: Automatically provided to faculty, staff, and students.
Box (used for secure file sharing - 100GB quota for faculty and staff)
A Box account allows for secure file sharing with others both on and off campus. Get started using Box.
Request process: Current faculty and staff are automatically provided access to Box. Faculty emeritus may request access by sending an email to [[support]].
Email (50GB for faculty and staff; unlimited space for accounts hosted by Google)
The default W&M email system is Office 365 and hosted by Microsoft. The address for faculty and staff is W&M Username@wm.edu.
The default W&M email address for students is the W&M Username@email.wm.edu and is hosted by Google.
Faculty and staff may request an alias for this default email address. For instance, if your default email address is email@example.com, you may request an alias such as firstname.lastname@example.org or email@example.com. If the alias you request is available, your W&M Username (tjefferson) would not change; however, email sent to firstname.lastname@example.org or email@example.com would be directed to your mailbox. To request an alias for your email address, contact [[support]].
We are not able to offer alias addresses for student email accounts.
The faculty/staff web-based access to your email is available on myW&M.
More information about Google G Suite/student email.
Request process: Automatically provided
Network Storage Drive (G: Drive, H: Drive, P: Drive)
Network Storage Drives allows faculty and staff to access shared network resources such as an H: drive for personal space (5GB), extensive group space (G: drive), and public file sharing space (P: drive).
The H: Drive provides 5GB of personal storage space. In public labs and offices this is automatically mapped as the H: drive, but it can also be accessed from residence halls by mapping a drive. Off-campus access is available using a secure FTP client with the host name sftp.wm.edu. You'll need to provide your W&M Username and password. To request an increase in your H: drive, send an email to [[support]]; charges may apply.
Request process: H: drive and P: drive access automatically provided. Contact the TSC at 757-221-4357 (HELP) or [[support]] to request G: drive access for new faculty and staff.
Some multi-functional copiers/printer have the capability to scan documents to a network drive. Use the following process to request one of these accounts:
- Verify with the Technology Support Center the copier has the scan to network drive feature.
- Send an email to [[support]] requesting an account for your copier/printer to scan directly to a folder on your department G: drive.
- An ID will be created with permissions to only access a subfolder on your G: drive.
- Contact the Technology Support Center to complete the setup.
UNIX Shell/Statistics Server (counts toward the H: Drive quota)
This account, on IT Unix servers, allows SSH access to a Unix shell, advanced statistical computation, and the H: Drive network storage described above. It is available through SSH at stat.wm.edu using your W&M Username and password.
Request process: Automatically provided
G Suite (unlimited storage)
G Suite is hosted by Google and provides email, calendar, file storage and other services to students. Faculty and staff may also request a G Suite account. More information about Google G Suite/student email.
Request process: W&M Students are automatically provided access to G Suite. W&M faculty and staff my also request a G Suite account by sending an email to [[support]].
Contact the Technology Support Center (TSC)
757-221-4357 (HELP) | [[support]] | Monday - Friday, 8:00 am - 5:00 pm