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List of Accounts

A unique W&M Username is assigned to faculty, staff and students at the university. This user name is needed for all Information Technology services and for business and administrative systems at William & Mary. 

Accounts (access to IT services)

With very few exceptions, W&M Usernames for new faculty, staff and students are created automatically. A summary of automatic and by request services is provided below.

For more information, see the W&M Account Activation page.

In an instance where the W&M Username will not be created automatically, please use Request IT to request an affiliate account. A W&M Username will not be created automatically for:

  • volunteers
  • visiting professors who are not teaching
  • affiliated individuals who are not students, not employees and not teaching

For assistance with accounts, please contact the Technology Support Center at 757-221-4357 (HELP) or [[support]].

Your W&M account's password can be updated an any point, but must be updated annually.  You will be sent reminder emails as the date approaches. Use the link on it IT Homepage to access the Change Password system.  

Banner Admin (formerly known as INB)

An account on the Banner administrative system allows access to modules in Banner Admin. Specific access is dependent on each user's privileges. Users who attend Banner Navigation Training will be instructed on access to the system.

Quick Access Links for Banner.

Request process: Login to Request IT.  Submit the Banner Access Request form.

Banner - Self Service Application

This account allows access to the Banner Self Service application via myW&M. Students use Banner to register for classes, accept financial aid awards, update emergency contacts and view their own academic records. Faculty use Banner to process registration permission overrides, enter grades and view student information. Access Banner Self Service through a icon on the myW&M webpage.

Request process: Automatically provided to faculty, staff, and students.


Faculty, staff and students have accounts on Blackboard, which is a learning management system providing web access to course materials. Access is available through myW&M or by directly visiting

Request process: Automatically provided to faculty, staff, and students.  

Box (used for secure file sharing - 100GB quota for faculty and staff)

A Box account allows for secure file sharing with others both on and off campus. Get started using Box

Request process: Automatically provided to faculty and staff.

Email (100GB quota for faculty, staff and students)

Note: Sstudent email and calendars services have migrated from Gmail to Microsoft Office 365 Email. To learn more about this project and the reasoning behind it, please visit the Gmail & Calendar Transition to Office 365 announcement page. 

The default W&M email system is Office 365 and hosted by Microsoft. The address for faculty, students, and staff is W&M

Faculty and staff may request an alias for this default email address. For instance, if your default email address is, you may request an alias such as or If the alias you request is available, your W&M Username (wmgriffin) would not change; however, email sent to or would be directed to your mailbox. To request an alias for your email address, contact [[support]].

We are not able to offer alias addresses for student email accounts.

Web-based access to your email is available on myW&M by clicking on the Outlook icon.

Request process: Automatically provided to faculty, staff, and students.

Network Storage Drive (G: Drive)

Network Storage Drives allows faculty and staff to access shared network resources such as extensive group space (G: drive).

Contact the TSC at 757-221-4357 (HELP) or [[support]] to request G: drive access for new faculty and staff.

Scanning Account

Some multi-functional copiers/printer have the capability to scan documents to a network drive. Use the following process to request one of these accounts:

  • Verify with the Technology Support Center the copier has the scan to network drive feature.
  • Send an email to [[support]] requesting an account for your copier/printer to scan directly to a folder on your department G: drive.
  • An ID will be created with permissions to only access a subfolder on your G: drive. 
  • Contact the Technology Support Center to complete the setup.

UNIX Shell/Statistics Server (counts toward the H: Drive quota)

This account, on IT Unix servers, allows SSH access to a Unix shell, advanced statistical computation, and the H: Drive network storage described above. It is available through SSH at using your W&M Username and password.

Request process: Automatically provided to faculty, staff, and students.

Google Workspace

Google Workspace is hosted by Google and provides limited file storage and other services to students, faculty and staff. More information about Google Workspace services.

Request process: Automatically provided to faculty, staff, and students.


Contact the Technology Support Center (TSC)
757-221-4357 (HELP) | [[support]] | Monday - Friday, 8:00 am - 5:00 pm