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Health & Wellness
Counseling Center

Make an Appointment

The William & Mary Counseling Center (WMCC) is located on the second floor of the McLeod Tyler Wellness Center at 240 Gooch Drive in Williamsburg, VA. Our phone number is (757) 221-3620 and our business hours are Monday through Friday from 8AM-12PM and 1PM-5PM. Please note, we do not use email for scheduling appointments or general inquiries. Instead, please contact our office during business hours.

Types of Appointments

We understand that every situation is unique. Review the information below to learn more about the different types of appointments available at WMCC and how to access services based on your needs.

Table of appointment types 

Initial Consultation (IC)

An initial consultation (IC) is the first step in getting connected with mental health services at the W&M Counseling Center. It’s a chance to talk with a counselor about your concerns and determine what support might be the best fit. When you arrive, you'll complete some brief paperwork to help your counselor understand your needs. These appointments generally last 30 minutes to an hour. 

You can schedule an IC by visiting our front desk during business hours, calling (757) 221-3620, or booking online.

Group Therapy Screener

Group therapy offers a welcoming space to connect with peers—helping to ease isolation and foster genuine support. 

Research shows that group therapy can be just as effective as individual therapy, especially for social anxiety and interpersonal concerns. Guided by our clinicians, small groups meet weekly to share experiences and work through common challenges. Many groups are designed around specific identities, experiences, or symptoms, making them a meaningful and impactful part of treatment. Explore this semester’s offerings on our Group Therapy page.

Interested in talking with a clinician about group? Follow this link https://wmcounseling.titaniumhwc.com/groupinterestform       

Urgent Appointment

Urgent appointments are available for students dealing with high levels of emotional distress.  You can stop by our office during business hours to meet with a therapist. If we’re closed, you can still reach support anytime by calling our on-call services at (757) 221-3620.

Situations that may warrant an urgent appointment include:

  • I have recently experienced an overwhelming loss or trauma and would like to process it.
  • I am having significant difficulties functioning.
  • I have had several panic attacks recently. They have been debilitating.
  • I need to make an important decision in a short period of time.
  • I am having thoughts of hurting myself or someone else.
  • I have experienced recent interpersonal violence (e.g. sexual assault, dating violence, stalking) and I am having difficulty managing the intensity of feelings and/or feeling unsafe.
  • I am seeing and/or hearing things others are not.
  • I am feeling wired, agitated and abnormally upbeat. I also have a decreased need for sleep.
  • I feel disoriented/confused regarding who I am, where I am, what I am doing.

Third Party Consultation

If you're concerned about someone else, unsure of what support is needed, or just have a few questions, a third-party consultation offers a chance to speak with a counselor and explore options. 

You can have a third-party consultation by visiting our front desk during business hours or calling (757) 221-3620.

Referrals and Psychiatric Services

We offer referrals for community therapy, psychological testing, and psychiatric evaluations to explore medication options. Please visit our mental health referrals page for additional information. 

Timely Care 

TimelyCare is a virtual mental health service available to all William & Mary students at no additional cost. This platform offers 24/7 access to licensed counselors for support, including scheduled therapy, on-demand talk, psychiatry, and self-care tools. Whether you're on campus or away, TimelyCare makes it easy to connect with care that fits your schedule. To access these resources, visit the TimelyCare website and log in using your W&M credentials.

How to Make an Appointment

  • Visit our front desk during business hours 
  • Call us at (757) 221-3620 during business hours 
  • Initial consultation (IC) appointments can be scheduled in person, on the phone, or online

Please note, the Counseling Center does not use email for correspondence. For general information or to schedule an appointment, please contact our office during business hours.

Confidentiality Policy

Counseling is confidential. To provide effective therapy, students need to feel safe sharing openly without worry that their personal information will be shared. The Counseling Center will not release any information about a student without their written permission except in cases of imminent danger to self or others, child or dependent abuse, court orders, or when required by law. Notes from counseling sessions are not included in a student’s official academic record.

Cost

Full-time William & Mary students have access to Counseling Center services through their student health fee.

Emergencies

The Counseling Center provides 24/7 emergency mental health support during the academic year for situations like suicide threats, sexual assault, or severe behavioral crises. If a student’s safety is at immediate risk, it’s considered an emergency. Students can often receive same-day, in-person help during business hours by visiting the Counseling Center or calling (757) 221-3620. After hours, emergency support is available by phone at the same number.