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Make an Appointment

Appointments may be made by calling Monday-Friday from 8am-5pm at (757) 221-3620.

When Scheduling an Appointment

Let us know which type of appointment you need. We understand that each situation is unique and cannot be fully described, but please do your best so that we can make sure we offer you the appropriate service.

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Emergency: Come to the Counseling Center Now
  • I am having thoughts of hurting myself or someone else.
  • I have experienced recent interpersonal violence (e.g. sexual assault, dating violence, stalking) and I am having difficulty managing the intensity of feelings and/or feeling unsafe.
  • I am seeing and/or hearing things others are not.
  • I am feeling wired, agitated and abnormally upbeat. I also have a decreased need for sleep.
  • I feel disoriented/confused regarding who I am, where I am, what I am doing.
Urgent Appointment

For vital/time critical concerns, call 757-221-3620.

  • I have recently experienced an overwhelming loss or trauma and would like to process it.
  • I am having significant difficulties functioning.
  • I have had several panic attacks recently. They have been debilitating.
  • I need to make an important decision in a short period of time.
Triage Appointment

Call 757-221-3620.

I am interested in meeting with a therapist:

  • In order to decide which resources best address my concern(s).
  • To initiate brief individual or group counseling to process issues that are interfering with my sense of well-being, academic performance, and/or relationships.
  • To explore/process my identity(ies) and/or address experiences of oppression/discrimination.
  • To address my experience with anxiety, depression, eating concerns, substance use, etc.
Consultation

Call 757-221-3620.

  • I would like to address concerns I have about another person (friend, roommate, partner, family member, etc.).
  • I just want to ask a couple of questions.
  • I am uncertain about what I need.
Referrals & Psychiatric Services

Call 757-221-3620 to schedule an appointment with the Mental Health Services Coordinator.

I am interested in:

  • A referral to a community therapist for talk therapy.
  • A referral for testing.
  • A psychiatric evaluation appointment to explore medication.

We generally have triage appointments throughout the day and the week, except during lunch. These times are based on feedback we have received from students. Students are asked to come to the Counseling Center only if they are experiencing an emergency as described above.

The Counseling Center is located on the 2nd Floor of the McLeod Tyler Wellness Center.

After a triage appointment, a student continuing at counseling may be assigned to a staff member for individual counseling or group counseling based on availability and presenting concerns. Students may also be referred to one of the supportive workshops. Please note that there is a greater availability of appointment times at the beginning of the semester than at the middle or end of the semester. If appropriate, a student may be referred to other sources of help after a triage.

Due to the high demand for services offered by the Counseling Center, missed appointments result in lost opportunities for our staff to work with other students who might need help. 

If you are unable to keep your appointment, please call to cancel at least 24 hours in advance.

List about appointments
Confidentiality Policy

Counseling is confidential. Because therapy is most effective when a student can be direct and honest with a counselor without fear that personal information will be divulged, the Counseling Center does not release information about a student without that student's written permission, except in the case of imminent danger to self or others, child/dependent abuse, court order, or where otherwise required by law. Notations of counseling are not part of a student's College record.

Cost

Full-time enrolled William & Mary students have access to Counseling Center services, as part of the student health fee.

Emergencies

The Counseling Center is the primary mental health service for the campus, and our staff are on call 24 hours a day during the academic year to respond to psychological emergencies. 
Examples of emergencies include:

  • suicide threats or attempts;
  • rape, sexual assault, or other trauma;
  • severely disorganized, psychotic, or out of control behavior.

In general, if a student's immediate safety is at risk, this is an emergency. If you have doubts as to whether a situation truly is an emergency, please call and discuss it with us. We might decide if it is serious enough to warrant immediate intervention or we might set up a short-term follow-up plan for other urgent problems.

In the event of an emergency during the academic year, a student can often be seen immediately. During regular working hours (8:00 a.m. -12:00 p.m. and 1:00 p.m. - 5:00 p.m.), a student can come directly to the Counseling Center, 2nd Floor of the McLeod Tyler Wellness Center or call the office at (757) 221-3620.

Emergency service is also available outside of business hours, at night, and on weekends by calling (757) 221-3620. A counselor will be available via phone. 

Related pages on our website
Other campus resources
  • (757) 221-4386: Student Health Center
  • (757) 221-2510: Dean of Students Office
Other off-campus resources
  • (757) 258-5051: Avalon 24-Hour Sexual Assault and Domestic Violence Helpline
  • (757) 220-3200: Colonial Behavioral Health Center