Make an Appointment

Appointments may be made by calling the Counseling Center at (757) 221-3620, or by coming to the office in person. 

We generally have appointments for initial assessments throughout the week from 10:00 a.m. - 3:00 p.m., except during lunch. These times are based on feedback we have received from students. Students can walk into the Counseling Center if they feel that their issues are urgent or a student can schedule a triage appointment if unable to wait until the next available initial assessment. The Counseling Center is located on the 2nd Floor of the Mcleod Tyler Wellness Center.

After an initial assessment, a student continuing in counseling may be assigned to a staff member for individual counseling or group counseling based on availability and presenting concerns. Please note that there is a greater availability of appointment times at the beginning of the semester than at the middle or end of the semester. If appropriate, a student may be referred to other sources of help after an initial evaluation.

Due to the high demand for services offered by the Counseling Center, missed appointments result in lost opportunities for our staff to work with other students who might need help. If you are unable to keep your appointment, please call to cancel at least 24 hours in advance.

Confidentiality Policy

Counseling is confidential. Because therapy is most effective when a student can be direct and honest with a counselor without fear that personal information will be divulged, the Counseling Center does not release information about a student without that student's written permission, except in the case of imminent danger to self or others, child/dependent abuse, court order, or where otherwise required by law. Notations of counseling are not part of a student's College record.


Our services are free to enrolled William & Mary students as part of their student health fee.


The Counseling Center is the primary mental health service for the campus, and our staff are on call 24 hours a day during the academic year to respond to psychological emergencies. 
Examples of emergencies include:

  • suicide threats or attempts;
  • rape, sexual assault, or other trauma;
  • severely disorganized, psychotic, or out of control behavior.

In general, if a student's immediate safety is at risk, this is an emergency. If you have doubts as to whether a situation truly is an emergency, please call and discuss it with us. We might decide if it is serious enough to warrant immediate intervention or we might set up a short-term follow-up plan for other urgent problems.

In the event of an emergency during the academic year, a student can often be seen immediately. During regular working hours (8:00 a.m. -12:00 p.m. and 1:00 p.m. - 5:00 p.m.), a student can come directly to the Counseling Center, 2nd Floor of the Mcleod Tyler Wellness Center or call the office at (757) 221-3620.

Emergency service is also available outside of business hours, at night, and on weekends by calling (757) 221-3620. A counselor will be available via phone. 

Related pages on our website include:
Other campus resources include:
  • (757) 221-4386: Student Health Center
  • (757) 221-2510: Dean of Students Office
Other off-campus resources include:
  • (757) 258-5051: Avalon 24-Hour Sexual Assault and Domestic Violence Helpline
  • (757) 220-3200: Colonial Behavioral Health Center