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Mandatory Medical and Evacuation Insurance

Insurance Designed for Students Abroad


Insurance Information for faculty

William & Mary requires that all William & Mary students studying abroad or going abroad on university-related travel purchase W&M's study abroad insurance plan for the duration of their academic program.

how insurance works

At this time, insurance is provided through Cultural Insurance Services International (CISI). CISI offers insurance that is specially designed for the needs of students abroad. It includes:

  • basic primary health insurance,
  • coverage for emergency medical or security evacuation,
  • repatriation,
  • emergency medical family reunification,
  • 24/7 telephone assistance, medical referral, medical monitoring, and
  • prescription drug replacement/shipment.  

The policy’s benefits plan and claim form can be found here. 

Upon enrollment, the student will receive an email from CISI with quick reference information that they should carry with them at all times during their period of coverage.

Please note what isn't covered:

  • This insurance does not cover trip cancellation, personal property, liability or anything else not listed on the policy benefits plan above.
  • This policy does not include routine or preventative care. Please review the policy carefully.
  • Students studying in their country of citizenship are not eligible for CISI. 
Payment for students studying abroad through GEO 

For W&M faculty-led and sponsored-semester programs, insurance charges are included in the program fee.

For students studying abroad through the Global Education Office on exchange and 3rd-party programs during 2023-24, coverage is currently provided at a flat rate of $170 per semester, or $65 for the summer.  It will be charged directly to the student's W&M account at the start of the term.

Coverage options for travel before or after a program 

If the student plans to travel before or after the program's period of study, regardless of the type of program they are studying abroad on, the student can purchase additional coverage for the time of travel directly from CISI at their standard rate, which is somewhat higher than the group rate. 

When and How Do I Use the Insurance? 

Things to keep in mind: 

  • How the student uses this insurance varies from country to country depending on their health care system.
  • Team Assist (TAP), an auxiliary service of CISI insurance, provides 24-hour telephone assistance. They can help find English speaking doctors and refer the student to the best medial facility for their injury or illness.
  • The CISI coverage through W&M carries a zero deductible.
  • Be prepared to pay for medical bills “out of pocket” while abroad. It is VERY IMPORTANT that you keep receipts for all medical expenses in order to file a claim for reimbursement. It is also important that you have access to money (cash or ATM) to cover these “out of pocket” expenses, if needed.
  • If you need long term medical care or incur significant medical expenses, you should contact TAP immediately to open a case file. Make sure that your in-country health provider understands the importance of their communicating with Team Assist to facilitate payment.
  • If you have questions about the CISI insurance coverage while abroad, you can contact them directly at +1-203-399-5130 Also, the Global Education Office at the Reves Center is only a call or email away +1-757-221-3594 or
  • If you have an emergency after normal working hours, please contact W&M Campus Police at +1-757-221-4596.
Enrollment and payment for non-GEO travel 

If you are not registered for study abroad through the Global Education Office at the Reves Center, please follow the instructions below. For all those registered with the GEO, please follow the instructions on your personal application portal. Examples of those who need to apply individually using this form include Charles Center summer international research/internship scholarship recipients.

Instruction for non-study abroad purchase:

  • Payment can be made by submitting cash or check payment to the Cashier's office using this form. You will receive a receipt. Please take a picture/scan of the receipt because you will need to upload this in the application.
  • Once you have arranged for payment, please complete and submit the online application. Please submit applications at least two full weeks prior to travel.