William & Mary sign

Latest about COVID-19 and W&M's Path Forward.

Info for... William & Mary
William & Mary W&M menu close William & Mary

Video Conferencing Options

William & Mary has several videoconferencing tools available, each with their own advantages based on the specific situation.  W&M IT recommends the following tools per scenario:

3 columns, 4 rows

If you are videoconferencing with...

Use...

Because...

W&M Faculty & Staff

Teams

 

Or

 

Zoom*

Teams allows for easy video conferencing with any faculty or staff member at W&M.  The video conference can occur within a Team or directly within chat to individual users.

 

Zoom may be used for video conferences both internal and external to W&M.

W&M Students

Zoom*


Or

Google Hangouts

Students have access to the Zoom Pro account, like faculty/staff.  

 

Primarily used by students, but faculty and staff now have access to G Suite (Google Tools) which includes Google Hangouts, a videoconferencing service.

Someone outside of W&M

(you invite them)

Zoom*

 

Zoom provides a simple, easy to share URL that can be sent to users outside of W&M.

Someone outside of W&M

(they invite you)

Whatever tool the other party is using

When another party or institution sends a link for a video conference, they are responsible tool selection. 

 

You may have to install a small client of their video conferencing tool (ex: WebEx, GoToMeeting, etc.). 



Requesting Support

Videoconferencing support is available! Please allow a minimum of 5 business days for preparations. This will allow us to organize, plan, and test our systems and equipment prior to the event.

Should you need assistance under the requested 5 business days, please note that we will assist you in the best possible way that time allows, but may not be able to accommodate your request based on resources and personnel available. Equipment for self-use is also available to pick up for your immediate needs, if in stock.

To request support with a videoconferencing event, please send an email to [[support]].


Questions?
 Contact the Technology Support Center (TSC)
757-221-4357 (HELP) | [[support]] | Jones 201, Monday - Friday, 8:00 am - 5:00 pm