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Teams Calls

Make a call from anywhere that has internet service!

The campus phone service through Microsoft Teams (named "Teams Calls") provides a modern telephone experience that offers enhanced usability, robust accessibility, and device flexibility.  It has the added benefit of low telecommunications costs and leverages the Teams platform, which is also a central hub for collaboration at William & Mary.

Calling through Teams means your computer is also your phone!

Access Teams 
  1. Go to
  2. Open Teams
  3. Recommended: Download the Desktop App by
    clicking on the three dots in the top right hand corner of
    the Teams site.
  4. Choose Download the desktop app.

Instructions for getting started: Accessing Teams (pdf)

Open Teams Calls
  1. Open Teams
  2. Click on the Calls icon on the left side of the window
  3. A window with three panes should appear (number pad, call history, and contacts).* 
  4. Place a phone call by:
    • dialing the phone number
    • typing the name of the person (if they work at W&M)

*If you do not see a number pad, please contact your department's phone coordinator who can request a phone number for you by emailing [[support]]

Get Started with Teams Calls

Introduction to Teams Calls


Questions? Contact the Technology Support Center (TSC)
757-221-4357 (HELP) | [[support]] | Jones 201, Monday - Friday, 8:00 am - 5:00 pm