Password Recovery
Set-up a recovery email address for your W&M account
Ever forget your W&M account's password? It's frustrating, and it can happen at the most inconvenient times. With a bit of advanced planning, you can reset it on your own, at any time, through our new Self-Service Password Recovery system.
To set it up, follow these steps:
- Go to https://changepassword.wm.edu/wm/ or use the Change Your W&M Account's Password link on the William & Mary Information Technology homepage.
- Select Self-Service Password Recovery
- Follow the prompts to provide a recovery email address
- Confirm the email address (Use the link in the activation email sent to the recovery email address you selected)
And you're all set!
To initiate a password reset for your WMuserid:
- Go to https://changepassword.wm.edu/wm/ or use the Change Your W&M Account's Password link on the W&M IT Homepage.
- Select Self-Service Password Recovery
- Follow the prompts. A reset link will be sent to the recovery email address that you had previously selected.
If you encounter any issues contact the Technology Support Center at 757-221-4357 (HELP), [[support]].
