Info for... William & Mary
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Cancel a Reservation in EMS

  1. Login to EMS at Instructions for logging in.
  2. Hover over the Reservations tab to reveal a drop-down menu.
  3. Select View My Requests to display your current reservations.
  4. In the Name column, select the reservation you would like to cancel.
  5. To the left of the reservation, click the red "X".
  6. Select a Cancellation Reason. Notes are not required.
  7. Click Cancel Booking.
  8. You will receive a notification that the booking was canceled and it will be noted under the Status column of the reservation.
  9. Under the My Account tab, Log Out of the system.


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