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Account Inactivation

When leaving the university W&M accounts are inactivated based on the following criteria:

  • Students - 12 months after the end of the last enrolled semester.
  • Alumni - 16 months after the end of the graduating semester.
  • Faculty - 10 months after the end of the last term the instructor had a teaching assignment.
  • Faculty Emeritus - Emeritus Faculty accounts do not expire but only provide limited services.
  • Staff - Based on the employee's termination date.
  • Affiliates - Active for a maximum of 12 months. At the end of 12 months, the department can request an extension for up to another 12 months.

You will be notified that your account will be inactivated through an email sent to your William & Mary email account.  You will receive the notification six weeks prior to inactivation, and again two weeks prior to inactivation.

Need an Extension? For faculty and staff, your department may request an extension via Request IT if your status changes to inactive. Recently inactivated students who need temporary access to their account can request a 30 day extension.

If you are a student on an approved leave of absence and need a longer extension please email the appropriate contact for your school or program:

  • Undergraduate Students : Office of Undergraduate Academic Affairs,
  • School of Education : Dorothy Osborne, Senior Assistant Dean for Academic Programs & Student Services,
  • School of Law : Brian Wall, Associate Dean for Student Affairs & Academic Support,
  • School of Business : Anthony Galarza, Director of Academic Administration,
  • VIMS : Jennifer Hay, Registrar & Assistant to the Associate Dean of Academic Affairs,
  • Graduate Arts & Sciences : Jill Scharling, Graduate A&S Registrar,

Returning to W&M? If you return to William & Mary your account will automatically be re-activated based on certain conditions, such as rehire, return from Leave of Absence, or re-admission IF your account was inactivated after March 1, 2007. If your account was inactivated prior to March 1, 2007, then a new account will be generated for you when you return.

Contact the Technology Support Center (TSC)
757-221-4357 (HELP) | [[support]] | Jones 201, Monday - Friday, 8:00 am - 5:00 pm