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Accessibility Compliance

Required Completion Date: April 24, 2026

Per the requirements of the Department of Justice and the Commonwealth of Virginia, all university web content must adhere to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to ensure digital content is accessible to people with disabilities.

Elements of these requirements include text, images, sound, videos and documents, and apply to all services, programs and activities offered by the university. Some exceptions exist for archival content.

All Editors

  1. Improve your accessibility skills by attending a live 30-minute session demonstrating Six Ways to Improve Your Web Accessibility in Cascade. These demonstrations will be hosted semi-weekly through April 2026. No registration required.
  2. Talk to your POC and offer to help.
    • They can share what accessibility issues have been identified in their accessibility reports so you can help fix the issues in Cascade. Each week a fresh scan is completed and their reports will reflect if issues have been resolved.
    • All documents need to be assessed for accessibility compliance. See below for details.

Required Steps for Points of Contact (POCs)

Webpages & Images

To begin, review and follow the instructions for fixing issues reported on your Acquia Web Governance Accessibility Module Checklist.

  1. Fix all "Issues to Fix" on your Checklist — Level A and Level AA.
  2. Review and try to resolve any "Warnings" on your Checklist — Level A and Level AA. 
  3. Review and understand "Issues to Review" included on the Checklist — Level A and Level AA. 
    • These checks can only be manually performed — they cannot be machine tested. 
    • These are issues to be knowledgeable about to avoid creating accessibility barriers with the identified content elements during your ongoing maintenance of the website — primarily headings, tables, images and multimedia.
    • Optional: To ensure you have completed a review of these issues for all existing content, you may mark snippets as "Reviewed" as you work, once you are confident they are compliant.

PDFs & Other Documents

Documents included on your websites must also be accessible. The Acquia Web Governance tool does not scan your documents for accessibility compliance — it only scans them for quality assurance items such as broken links and editorial policies.  

Note: PDF is a file type intended for printed content and should not be used for housing informational content on your website. PDFs are also more difficult to make accessible than a webpage, and they are more difficult for visitors to use on mobile devices.

  1. Review and evaluate all documents.
  2. For those that are actively used and the content is informational in nature, include the content on a webpage and eliminate the document. This ensures accessibility and improves usability across devices. 
    • Note: A link to a printable PDF version of the content may also be provided on the webpage as a supplemental version of the content, but the webpage should be considered the primary version of the content.
  3. For those that are actively used but need to remain in printable PDF format or other file type (form, template, etc.), use the Digital Accessibility Resource Guide to learn how to test and ensure they are accessible.
  4. For those that are archival in nature but deemed appropriate to keep on the website, evaluate if they meet the federal and state exception rules for archival content, below, and therefore do not need to be proactively remediated for accessibility.

Exception for Archival Content

An exception for meeting accessibility compliance requirements exists only for content that passes all of the following "archival" tests: 

  1. the content was created before April 24, 2026, or reproduces paper/physical versions of the content which was created before April 24, 2026
  2. the content is kept only for reference, research or record keeping
  3. the content is kept in a special area of "Archived" content
  4. the content has not changed since archived

Upcoming Training & Support Sessions

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Get Help

If you need additional assistance, please contact your Cascade Manager. For editors outside the schools and units listed below, support is provided by University Web & Design. When requesting support, please include links to any relevant pages and/or screenshots of your issue.

Cascade Support

School & Unit Cascade Managers

  • Advancement: Submit a Request
  • Batten School & VIMS: Submit Request to Joe Caterine
  • College of Arts & Sciences: Submit Request to CAS

University Web & Design