Lockouts
Locked out? First contact an RA in your building.
Residents should select the appropriate option below to regain entry if an RA is unavailable. Your student ID will be required. Note that while the first lockout of the academic year is free, each subsequent lockout will be a $40.00 fee assessed to your student account.
Please review the respective procedure for the day and time you are locked out.
Monday (after 8am) through Friday
| Time | Procedure |
|---|---|
| 8am - 5pm | Go to the Residence Life office at 200 South Boundary Street (look for the Residence Life office sign) or call (757) 221-4314. |
| 5pm - 6pm | Contact your RA or wait until the duty office opens at 6pm. |
| 6pm - 7am | Call or visit your assigned duty office for assistance. |
Saturday, Sunday, Holidays or Monday (before 8am)
| Time | Procedure |
|---|---|
| 7am - 6pm | Call the Lockout Line at (757) 345-9125. |
| 6pm - 7am | Call or visit your assigned duty office for assistance. |