Close menu Resources for... William & Mary
W&M menu close William & Mary

Email Accounts for Recognized Student Organizations

NoteWhile Google Workspace apps are here to stay for individual student accounts, Recognized Student Organizations will no longer have access to their Google accounts (, including Gmail and Google Calendar, as of June 5, 2023. RSOs were given the opportunity in spring 2023 to opt-in to a university-offered O365 account, which will include email, storage options and more. That deadline has passed.  

Learn more about the retirement of Google accounts for Recognized Student organizations

New Accounts

Student organization email addresses are provided through O365.  To get an email account set-up you must first be a recognized student organization.  The recognition process is managed by Student Leadership Development.  Once that process is complete, your organization can request a shared email account. This email will be accessed from the primary contacts personal O365 account; as the owner, the primary contact can manage access for additional members through the RSO Email Access App

Accessing your shared inbox using the Outlook web client
  • Log in to your W&M personal email account at
  • In the top right corner of your browser, select your photo/avatar and select "Open another mailbox"
  • Type in the username for your shared account
  • Select "Open"
Accessing your shared inbox using the Outlook app
  • Your shared account should automatically appear as a separate inbox in the left sidebar of your Outlook app window
  • If your shared account is not showing, please email [[support]]
Trouble accessing your shared inbox?

The primary contact, as listed in TribeLink, is the owner of the email account. Primary contacts have the ability to grant access to additional members in the organization. To do so, primary contacts should follow the steps on the RSO Email Access App. It may take 24-48 hours for access to be granted. 

If you are a new primary contact and do not have access to email, make sure the primary contact information in TribeLink has been updated. You will need to work with your predecessor to update this information (pdf). It may take 24-48 hours for access to be granted. 


For questions about a specific student organization's email account, contact Student Leadership Development at [[leadership]]

For all other email-related questions, contact the Technology Support Center at [[support]], 757-221-4357.