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Getting Started in Box

Log into your Box account
Creating folders and adding files

In Box, you organize files and folders in a way that's similar to doing so on your computer. For a step-by-step guide about how to create, move, delete, and search for files and folders in Box see:

For more details see the Box Help website about Managing Your Files.

Update your profile information

Update the information in your Box profile, including your name, profile picture, job title, web site URL, and phone number on the Profile tab of your Account Settings. Instructions for updating your profile here.

Share your files securely

Data security is of utmost importance at William & Mary. It's always important to share confidential and sensitive data in a secure manner. Use the security settings detailed in the Securing Box Files and Folder webpage when sharing this type of data.

We recommend opening files in Box with their native applications instead of downloading them to make edits. This can be achieved using Box Drive or with Microsoft Office Integrations.

Box Drive
  • Box Drive should be downloaded from and installed.
  • There are two ways to open files with their native applications using Box Drive:
    • Start the document’s native application (e.g., Microsoft Word) and open the file (e.g., select File … Open … Browse), then navigate to the Box icon and locate the desired file to open.
    • Use File Explorer to navigate to the file beneath the Box icon, then double-click on the file to open
    • Both options will allow you to open and edit documents and resave to Box without downloading a copy of the file to your computer/device. 
Help and support

Contact the Technology Support Center if you need help with Box or find self-help resources on our Box Support site.

Restore deleted files

Accidentally delete a file? You have 14 days to restore it. Here's how: Using the Trash to Restore Files and Folders.

Contact the Technology Support Center (TSC)
757-221-4357 (HELP) | [[support]] | Jones 201, Monday - Friday, 8:00 am - 5:00 pm