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Life Events

Life changes: we're here to help you navigate it.

Many life events qualify for mid-year coverage. Below are some common life events and how to navigate them with our office. A full listing of qualifying mid-year events (QME's) that affect health coverage can be found on DHRM's QME website.

Within 60 days of the event, employees may make changes to health coverage through the state's Cardinal health benefits system. Employees must also submit required documentation of the event.


Address Change
  • Log into Banner Self-Service. Click on Personal Information and then Personal Information View/Update.
  • Updates through Banner will interface with other systems, including VRS, health insurance vendors, and retirement providers (TIAA-CREF and Fidelity).
Legal Name Change
Retirement
Adding Family Members to Health Coverage
Removing Family Members from Health Coverage
Event Required Documentation
Marriage* Certified marriage certificate
Birth or adoption** Birth certificate, hospital birth letter, or adoption agreement
Judgment, decree, or order to add child Court order
Lost eligibility under governmental plan Government documentation
Lost eligibility under Medicare/Medicaid Government documentation
Spouse/child lost eligibility under employer

Their employer documentation

Removing Family Members from Health Coverage
Adding Family Members to Health Coverage
Event Required Documentation
Divorce* Divorce decree
Death of spouse or child Documentation validating death
Child covered under plan lost eligibility Documentation to support
Judgment, decree, or order to remove child Court order
Gained eligibility under Medicare/Medicaid Government documentation
Spouse/child gained eligibility under employer

Their employer documentation

* If the legal name will be changing as a result, please see the name change instructions above.
** Inform our Benefit Specialists of the SSN as soon as the child receives the number. Failure to update this information may result in future denial of claims by the carrier.