Training & Access

All content editors responsible for a portion of the university's main web presence must attend a Basic Training session to activate their Cascade accounts.

Is Training Right for You?

Please discuss with your supervisor if you will have enough responsibilities in Cascade to make Basic Training and your ongoing self-training a worthwhile endeavor. When students or staff have minimal need to make edits, we highly recommend that work be consolidated to other editors who can better build up the necessary web skills by using them more frequently.

Content editors who have not worked in Cascade recently are encouraged to register below for a Basic Training session to reinforce their understanding.

Basic Training

For Academic & Organizational Units

Training for some academic and organizational units is provided directly by their communication or marketing teams. For sites in the following units, contact your Cascade Manager to arrange Basic Training:

Advancement
Raymond A. Mason School of Business

All Other Sites

Basic Training is provided by University Web & Design, as detailed below.

Basic Training Schedule

Upcoming Sessions

In-person Cascade Basic Training takes place in the IT Classroom, Jones Hall Room 203, unless otherwise noted.

Please select a session below to begin the registration process.

Topics Covered

Introduction to the W&M web presence
Terminology and help for Cascade and the web
Cascade login and navigation
Building and editing folders and pages
Uploading and managing documents and images
Placing links and images within content
Placing listboxes, related links & widgets in the right column
Publishing and deleting
Best practices and other tips & tricks

Advanced Cascade Training

*Must have attended Basic Training

For Academic & Organizational Units

Most academic and organizational units provide their own advanced training for Cascade editors. Contact your respective Cascade Manager to arrange advanced training.

For Editors of www.wm.edu

Do you need additional guidance on how to use Cascade features like collapsible lists, listboxes, listing pages or other features used on your website? Content specialists within University Web & Design offer workshops including live demonstrations and hands-on practice with these advanced features.

While we do not schedule these workshops on a regular basis, email [[creative]] to express your interest and we'll discuss upcoming opportunities.

Note: Not all advanced training requests will be honored at this time. University Web & Design resources are currently focused on the university's digital footprint project and web accessibility enhancements — advanced training will only be provided for features currently available on your website to ensure editors are able to maintain their current websites.

Online Help Pages

Our Cascade Help site provides you an A-to-Z resource on current features. We encourage you to browse, search and delve in.

If you need a review of any or all Basic Training topics, we encourage you to consult this Basic Training cheat sheet or register for another upcoming Basic Training session.

Email Support

Have a question? Not sure how to proceed? Just need advice? We're here to help.

Departments and offices within Arts & Sciences, Advancement and our graduate and professional schools should first contact their designated Cascade Manager for assistance.
Other departments and offices should email [[creative]] to request assistance with a specific topic. One of our experts will try to assist in a manner appropriate for the request, as time allows.
When emailing [[creative]] or contacting your Cascade Manager, please include links to any relevant pages and/or screenshots of your issue(s).