Apologize Like a Boss
Turn mistakes and missteps into productive and positive work relationships
Most of us have been on the giving or receiving end (or both) of an apology that fell flat. Here's how to change that dynamic and learn in a way that sticks-- by doing it. Click on the first link to experience a simulated failure and apology scenario with feedback tailored to the choices you made. And because it is simulated, you can start over and see how different choices play out.
Spoiler Alert! Click on the second link for an outline of how to do it without practice, or to refresh your memory later.
