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Civic Learning & Action

As they work together with members of the William & Mary and broader community, students in Civic & Community Engagement programs develop the following skills and perspectives - along with many others - and grow to center and prioritize community now and throughout their lives. 

Ways of Being

Ways of Being

Integrity

Aligning actions and values with commitment to community

  • Implement strategies to align values, actions, and commitment to community throughout my life
  • Propose and take actions explicitly aligned with with my community-centered values
  • Model dependable and sustained engagement
  • Seek and incorporate feedback from others on integrity
  • Reflect on the alignment of my community values and actions across various elements of my life beyond community engagement

Cultural Humility

Reflecting on one’s own identities and perspectives to more deeply respect the dignity and expertise of others and more effectively challenge bias and power imbalances

  • Show awareness of my own cultural identities, assumptions, and biases and how they affect my community engagement
  • Pursue and embrace opportunities to learn from other perspectives, especially those with less cultural power 
  • Select methods in which diverse perspectives inform action
  • Identify and reduce bias and discrimination in groups and systems
  • Adapt community engagement based on the perspective and knowledge of others

Civic Identity

Understanding oneself as an agent of positive social change

  • Proactively deepen knowledge, skills, and values needed to contribute effectively to social change
  • Regularly engage in critical reflection on civic identity, individually and with others
  • Make decisions across various realms of their life grounded in commitment to community
  • Build strong relationships with people and communities that support ongoing civic identity development

Ways of Thinking

Ways of Being

Root Cause Analysis

Understanding the underlying, interconnected conditions and systems that foster or undermine the flourishing of individuals and communities

  • Develop content knowledge about related systems/structures and connections between civic issues
  • Demonstrate knowledge of the context, systems, and issues relevant to the communities I am a part of
  • Evaluate and show awareness of my role in conditions and systems that affect community wellbeing
  • Participate in efforts to address root causes and/or long-term systems change

Critical Reflection

Examining experiences, relationships, knowledge, and beliefs to better understand and guide future action

  • Reflect before, during, and after community engagement
  • Incorporate knowledge, other perspectives, and understanding of systems and power into reflections
  • Enhance my understanding through reflection
  • Motivate and inspire others to critically reflect
  • Identify and initiate community action informed by reflection

Sustainability Mindset

Appreciating the fundamental interdependence between self, others, society, and nature and working to improve the well-being of all

  • Understand and examine the interdependence of myself, others, society, and the environment
  • Engage with community in ways which positively impact the wellbeing of others, self, and the environment
  • Assess the impact of my community engagement on self, others society, and the environment in the short and long-term
  • Use “both-and” thinking: personal and structural change, short and long-term impacts, parts and wholes

Ways of Taking Action

Ways of Being

Building Community

Fostering relationships that are characterized by mutual respect, care, trust, and shared commitments

  • Integrate shared interests, commitments, and strengths of community members
  • Employ strategies to reduce barriers to community building
  • Evaluate my role in community-building and identify areas for individual and team growth
  • Embrace opportunities to establish, maintain, and/or deepen relationships within my team and broader community

Engaging Difference

Using inevitable disagreement and discomfort in relationships as opportunities for valuing others’ lived experience and growing together

  • Analyze situations or concepts from alternate and/or conflicting points of view
  • Approach conflict and disagreement as an opportunity to learn, improve processes, and generate new ideas
  • Practice active listening and attend to the perspectives and wellbeing of all participants during disagreements
  • Take responsibility for my role in conflict, apologizing and committing to change as needed
  • Learn from a diverse set of perspectives, including those with which I disagree

Democratic Practices

Sharing power and responsibility equitably with others, recognizing that all people have knowledge and capacities to contribute to processes affecting them and their communities

  • Analyze how the distribution of power shapes community conditions
  • Utilize approaches that ensure others can contribute their knowledge and capacities
  • Make decisions and solve problems collectively with those affected
  • Collaborate with others to improve the status quo underlying community issues
  • Advocate for fair distribution of power and responsibility within teams and communities

Collective Action

Acting collaboratively within a community for the common good

  • Prioritize opportunities to set goals, make decisions, and take actions with others
  • Encourage greater engagement by members of my team or community through inclusive processes
  • Evaluate and work to improve personal contributions to the group and group dynamics
  • Increase my understanding of the common good through reflection and the input of others
  • Collaboratively evaluate progress toward common goals and facilitate adjustments accordingly

 

Community-Centered Continuum

four column table of the community-centered continuum

Resident

Participant

Reflective Contributor

Community-Centered

Very limited awareness of their role in social issues


Little civic or community participation


Focused on self or care for others they are in direct relationship with

Well-intentioned but not well-educated about social issues


Contributes to community regularly but without deeper engagement


Motivated by desire for healthy communities and belief in positive impact on those who serve and are served

Connects involvement with broader social-political systems and root causes and notices privilege and inequality


Engages in deliberate and/or sustained community involvements


Begins to critically reflect on their own role in community

Community is a priority in their values, actions, and identity


Regularly engages with power, privilege, and perspective-taking to better understand self and community


Utilizes in their own capacity to contribute to social change within a network of others working together

Our Civic Learning & Action Goals were developed in a co-creative and democratic process with multiple rounds of ideating, creating, and editing with students, community leaders, colleagues, and other stakeholders.