Information Technology provides network storage space for all graduate students, faculty
Requests
Please email the Technology Support Center (TSC) at [[support]] to request an
Access
Once you have requested account(s) on ACStore, and you have received a confirmation that your shares have been created, you can immediately begin using these shares.
Windows (On Campus)
Most Windows computers (those on the ESP lease program, at least) will automatically map to the shares simply by rebooting the computer. However, you can use these instructions if you need to manually map.
- Click on your Start button in the lower left corner of your screen
- Right click on This PC or My Computer
- Select Map Network Drive…
- Select the Drive letter that you prefer to use for the map
- Enter one of the following:
- Personal - enter \\files.campus.wm.edu\acstore-users\W&M Username where "
W&M Username " is your standard W&M Username. Example: \\files.campus.wm.edu\acstore-users\tjefferson - Group - enter \\files.campus.wm.edu\acstore-groups\groupname where the "
groupname " is the name of your group share on ACStore. Example: \\files.campus.wm.edu\acstore-groups\intr4902 - Class – enter \\files.campus.wm.edu\acstore-classes\classname where the “
classname ” is the name of your class share on ACStore. Example: \\files.campus.wm.edu\acstore-classes\INTR204
- Personal - enter \\files.campus.wm.edu\acstore-users\W&M Username where "
Note: If your computer is not part of the Campus Domain (almost every personal computer and some college owned systems), you will need to check the Connect using different credentials option. Provide your W&M login credentials using CAMPUS\W&M Username for the username (ex. CAMPUS\tjefferson).
Macs (On Campus)
- Select Connect to Server… option under GO on your top menu bar. This will open a server address input window.
- Enter one of the following:
- Personal - enter smb://files.campus.wm.edu/acstore-users/W&M Username where "
W&M Username " is your standard W&M Username. Example: smb://files.campus.wm.edu/acstore-users/tjefferson - Group - enter smb://files.campus.wm.edu/acstore-groups/groupname where "
groupname " is the name of your group share on ACStore. Example: smb://files.campus.wm.edu/acstore-groups/intr4902 - Class – enter smb://files.campus.wm.edu/acstore-classes/classname where the “
classname ” is the name of your class share on ACStore. Example: smb://files.campus.wm.edu/acstore-classes/INTR204
- Personal - enter smb://files.campus.wm.edu/acstore-users/W&M Username where "
- Click Connect
- Provide your W&M login credentials using CAMPUS\W&M Username for the username (ex. CAMPUS\tjefferson)
- Select the Registered User radio button (which it should be by default). For both personal and/or group
shares you will need to input your standard W&M Username and password to complete the connection - Click Connect
- You should now have access to your files
Note: You can save these shares as “Favorite Servers” by clicking on the “+” button next to the server address. This will allow you to have quicker access to the ACStore share in the future.
You can access network files via Virtual Desktops (VDI) or William & Mary's VPN from off-campus.
ACStore shares can also be accessed from off-campus locations using SFTP. If you do not already have an
Depending on which SFTP client you use, the user interface will be slightly different.
Host: sftp.wm.edu
Username: [your W&M Username]
Password: [your WMpassword]
Port: 22
Initial Path/Folder: you can leave this blank and navigate to your folder(s) under:
- Personal - /acstore-users/W&M Username
- Group - /acstore-groups/groupname
Disk Quotas
Faculty members and graduate students will be granted space on this server by request. By
Permissions
Owners of group storage space manage access control (permissions) to their shares in conjunction with Information Technology. For additional permissions email [[support]].
Processing Data
When working on files that require high levels of drive activity, such as data being used by the HPC, multimedia project files, GIS data sets, etc, data should be moved locally to the machine doing the work, and new data generated can be moved back to ACStore once processing is complete.
Backup/Disaster Recovery
IT will backup all storage spaces every day at 12:05 am and will provide access to these snapshot backups to end-users. IT will archive daily snapshots for 42 days. There will be no live backups, tape backups or other off-site storage of any of the data by Information Technology.
Terms of Service
IT will do it’s best to keep this system available on a 24×7 basis. However, we reserve the right to schedule normal maintenance and will attempt to apply such maintenance during off-hours. Should the ACStore become unavailable, we will attempt to recover the system as quickly as possible, but should it fail for any reason outside of normal business hours, we cannot guarantee that it will be resolved until normal business hours.
Termination of Use
Data contained in ACStore will be deleted eight months after the graduation, separation, or termination of the primary owner of the individual or group research share “space” from the university. Data may also become unavailable due to a violation of the university’s Acceptable Use Policy.
Questions
Contact your department's eLearning Specialist or the Technology Support Center at 757-221-4357 (HELP) or [[support]].
