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ChatGPT Edu

Frequently Asked Questions & Resources

We’re excited to introduce ChatGPT Edu, a powerful AI tool designed to support learning, research, and productivity across campus. Developed by OpenAI, ChatGPT Edu provides William & Mary students, faculty, and staff with secure access to advanced AI capabilities tailored for educational use.

Whether you're brainstorming ideas, summarizing complex readings, writing code, or exploring new topics, ChatGPT Edu can help you think more deeply, work more efficiently, and collaborate more creatively. With enhanced privacy protections and no data sharing outside the university, it’s a safe and smart way to integrate AI into your academic journey.

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Frequently Asked Questions

Frequently asked questions

Who gets access to Chat GPT Edu?

Licenses are available for individuals or departments who choose to purchase them. The education version offers enhanced capabilities tailored for academic and institutional use, providing more robust features, greater flexibility, and better value compared to the standard consumer license.

For those who have not purchased a ChatGPT Edu license, personal accounts (Free, Plus, or Team) remain unaffected and are still available to use. Please note, however, that these accounts are not approved for any sensitive or non-public data.

If you are interested in purchasing a license, please email [[ai]].

What if I already have a ChatGPT account?

  • If you were already on the Free Plan: You will be prompted to archive or transfer your existing chat history into the William & Mary workspace upon logging in after accepting the invitation.  Content that is not migrated over will be deleted.
  • If you were already on the Plus or Pro plans: The next time you log in to ChatGPT, you’ll be prompted to choose how to transition your existing workspace. You’ll have two options:
    • Transfer existing chat history and GPTs - this will merge your current chat history and settings into the new William & Mary–provided Edu workspace.
    • Export and delete your existing chat history - this will delete all content from your current account and will not migrate any data into your Edu account. However, it allows you to create a new personal account using the exported chats.
      • If you do not migrate your existing content when prompted, it will be lost and cannot be recovered. 
      • If you choose to export and delete, any custom GPTs you’ve created will also be deleted and unrecoverable.
Additionally, if you have a paid subscription, it will be automatically canceled when you join the Edu workspace, and you’ll receive a pro-rated refund.

Will my conversations be used to train ChatGPT?

No. William & Mary’s agreement ensures that your data is not used to train OpenAI models or to improve their services.

Is my data safe?

Yes. William & Mary’s ChatGPT Edu plan includes enterprise-grade data protection.

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