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Welcome Undergrads!

Postal Services welcomes you to the William & Mary family!

Please see our Orientation Flyer for some helpful information.

Your mailbox

Your University Station Unit or Box Number has been assigned to you until you graduate or withdraw from the University.

Addressing your mail

For United States Postal Services (USPS) deliveries, use this address format:

STUDENT'S NAME
CSU ####
P O BOX 8793
Williamsburg, VA 23187-8793

For all other couriers (UPS, FEDEX, DHL and Airborne Express), use this format:

STUDENT'S NAME
CSU ####
200 Stadium Drive

Williamsburg, VA 23186

You will be responsible for transportation of items to your room

Mail distribution
  • Mail is distributed to your CSU box Monday through Friday by 3:00PM.
  • Mail will be held for up to 30 days.
  • Please remove all mail from your box on a daily basis.
What's that slip in my box?

At times during your stay here you will probably receive a slip in your box from Postal Services.  That slip announces the arrival of an oversize piece of mail.  Present the slip at the Student Service Window with a picture ID and sign for the article.

You will also receive an email from parcel@wm.edu. 

Contact Information
Lost Key

If you have lost the key, you are allowed three Box Checks.  A Box Check is when Postal Services staff retrieves your mail for you.  After the third Box Check, you must replace the key ($25.00). The process for replacing the key is:

  • Print the key replacement form or stop by the campus post office to pick one up.
  • Fill out the form leaving the Key Codes blank and bring it to the campus post office.
  • Please bring exact change or a personal check to pay the $25 replacement fee. 
  • We will give you an estimated time of completion and email to let you know when it's ready if you don't have time to wait.
  • The key replacement fee is non-refundable.

CSU Box Checks are not available during "book rush" at the beginning of every semester.

Student Service Window

Monday - Friday, 8:00AM - 5:30PM
Saturday, 10:30AM - 2:30PM
(Except holidays and during the summer)

Stamp Sales Window
Monday - Friday, 9:00AM - 4:00PM

(Closed on Holidays)