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What a CHAP Can Do for You

The advisor should be expected to
  • assist you diligently, including reviewing the information related to your incident and discussing your approach to address this matter with the panel/administrator who will hear your case;
  • assist you in identifying witnesses or other information that will help you in addressing the conduct or honor matter at issue;
  • assist you in providing your perspective before the panel/administrator to the extent that you wish to be involved;
  • be on time and prepared for planned meetings with you or any other relevant parties;
  • maintain confidentiality - the advisor must meet with you in locations that are discreet and provide you with the appropriate degree of privacy. The advisor will retain any records securely and will destroy records within two weeks of the resolution of your case;
  • act professionally at all times.
The advisor should expect you to
  • promptly return any contacts by the advisor (phone calls, emails, etc.). In general, you agree to return contacts no later than 12 hours after receiving them;
  • follow through on requests to produce information, documents, or witnesses that may assist the advisor in thoroughly understanding and representing your perspective in the matter;
  • refrain from attempting to discuss your conduct/honor matter in an inappropriate setting (ex: a social setting in front of others). Even if you wish to discuss your situation in front of others, the advisor's duty to retain confidentially applies;
  • let the CHAP program know if you are not satisfied with your advisor's services. The advisor will graciously withdraw their services, and if you desire, we will assign another advisor.
The Advisor's Ethical Guidelines:
  1. The advisor must be candid with the panel/administrator handling your case. This means that the advisor cannot knowingly provide false or misleading information, and must recuse themselves if the advisor feels they cannot effectively assist you while also upholding the obligation of candor.
  2. The advisor cannot badger or harass witnesses or other parties. If an important party is unavailable, the advisor may contact Community Values and Restorative Practices to assist in obtaining their cooperation.
  3. If the advisor has a known conflict of interest, the advisor will inform you of the potential conflict so that you may make an informed decision regarding whether you wish to retain that individual  as your advisor.  If you decide not to retain the advisor, you may request another trained advisor or any other willing William & Mary student from your same academic unit to assist you.
  4. The advisor is available to help you tell your story. The advisor may suggest strategies for you to employ to help you in telling your version of events, but it must be your version of events.

Student/Advisor Agreement (pdf) to be signed at first meeting with student and submitted to Community Values and Restorative Practices.