As a new employee, Tribe Cards are issued once your identity has been verified through Human Resources.
Before cards can be produced however, two crucial elements are required to help identify you as a William & Mary employee. Both steps require an active W&M username and access to the GET Mobile app.
Before getting started, review the Photo Submission Guidelines to ensure your photo is acceptable. A valid government issued photo identification is required to obtain your Tribe Card. The ID should display your name, birth date and expiration date. Forms of ID include U.S. Driver’s License or Learner’s Permit issued by a state DMV, U.S. Identification Card issued by a state DMV, U.S Permanent Resident card, Passport/Passport Card including the MRZ code (when submitting a foreign passport please include the U.S. Visa page including the MRZ code) or a U.S. Military ID card. Note: Driver’s License or Identification Card stamped “void” are unable to be accepted. Expired or damaged or unclear documents, trusted traveler cards and school IDs are not accepted.
In the GET Mobile app, select "William & Mary" and set up your account and mobile pin using your W&M username and password.
Confirm that the name displayed under the photo box matches the name that should be displayed on the Tribe Card. If a name is printed incorrectly on a card, replacement cards can be purchased for $23. All purchases are non refundable.
Photo Submission and ID Verification
In the GET Mobile app, select Settings then Update Photo and follow the prompts to upload both the front and back of your ID as well as your new photo. Once submitted, a green confirmation box will appear above your new photo stating "Your photo has been submitted and is now pending admin approval."
All uploaded information must be verified by Tribe Card Services which could take up to three business days to process. You will receive an email notification to your W&M account if your photos have been accepted or rejected.
Picking Up Your Card
Visit the Tribe Card Services office in Campus Center during normal business hours to pick-up your Tribe Card. You will need to bring a valid government-issued ID with you to verify your identity.
Door Access Permissions
- Academic/Administrative/Residence buildings door access is granted by your supervisor, building supervisor, W&M Sponsor or Residence Life. If immediate assistance is needed during non-business hours, contact Campus Police.
- Tribe Card Services does not control building access.