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Cache & Cookies

It's a hold-up. Give me your cache (cash) and cookies!

Cache and cookies come from your web browsers and act as a memory of your online activities.  They can become problematic if they build-up for extended periods of time and it is a good idea to clear them out periodically.  Also, cache and cookies can interfere with certain functions and/or delay updates.   Clearing your cache and cookies can be a good first step in troubleshooting problems you might encounter.  On the downside, it will erase settings and stored passwords that you have for websites.  It may also temporarily slow-down searches and lengthen download times.  

Internet Browsers - Clearing Cache and Cookies

Seeing old stuff online?  There's a reason for that.  Perhaps your Internet browser is "remembering" older versions of pages that have since been updated or that were decommissioned.  Clear your cache and cookies to make sure you are getting the most recent versions of the website.

Internet Explorer 7

  1. Click "Tools," then "Delete Browsing History."
  2. In the "Temporary Internet Files" section, click on "Delete Files" and select "Yes."
  3. In the "Cookies" section, click on "Delete Cookies" and select "Yes."
  4. Click "Close."
  5. "Quit" the browser.

Internet Explorer 8
  1. On the Internet Explorer Tools menu, click "Internet Options."
  2. The Internet Options box should open to the General tab.
  3. On the General tab, in the Browsing History section, click the "Delete…" button.
  4. In the "Delete Browsing History" window that comes up, make sure that "Temporary Internet Files" and "Cookies" are selected.
  5. Click the "Delete" button and restart the browser.

Internet Explorer 9
  1. In the upper right hand corner of the browser, click the Tools button (gear icon).
  2. Select Internet Options from the dropdown menu.
  3. In the browsing history section, click the Delete button.
  4. In the "Delete Browsing History" window that comes up, make sure that "Temporary Internet Files" and "Cookies" are selected.
  5. Click the "Delete" button and restart the browser.

Safari 3.0 and 4.0
  1. Open Safari.
  2. Select "Empty Cache."
  3. Click "Empty" on the "Are you sure?" message.
  4. Select "Preferences," then the Security tab, "Show Cookies," "Remove All."

Firefox 3.0 for PCs and Macs
  1. Click "Tools" and select "Clear Private Data."
  2. Make sure that "Cache" and "Cookies" are selected.
  3. Click on "Clear Private Data Now."
  4. Exit and relaunch browser.

Firefox 3.5 for PCs and Macs
  1. Click "Tools" and select "Clear Recent History."
  2. Make sure that "Cache" and "Cookies" are selected.
  3. Click on "Clear Now."
  4. Exit and relaunch browser.

Google Chrome for Macs
  1. Click the "Chrome" category and select "Clear Browsing Data."
  2. Make sure that "Empty the cache" and "Delete cookies and other site data" are selected.
  3. Click on "Clear browsing data."
  4. Exit and relaunch the browser.

Google Chrome for PCs
  1. Click the "wrench" icon in the top right-hand corner and select "Options."
  2. In the "Under the Hood" tab, click the "Clear browsing data..." button.
  3. Make sure that "Empty the cache" and "Delete cookies and other site data" are selected.
  4. Click on "Clear browsing data."
  5. Exit and relaunch the browser.

Exchange - Outlook 2010 - Turning-off Cached Exchange Mode
Problems in Exchange?  Turning-off Cached Exchange Mode may be the answer.  Instructions for turning-off (or on) Cached Exchange Mode.