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• Institutional Accreditation & Effectiveness
• Institutional Effectiveness
• Administrative & Student Services Evaluations

Administrative Effectiveness & Academic Student Services Evaluations

The Administrative Effectiveness Evaluation (AEE) and Academic & Student Services Evaluation (ASSE) processes provide a streamlined pathway for W&M to demonstrate our commitment to effectively and efficiently fulfill our mission. The evaluation process addresses two standards prescribed by our accrediting body, the Southern Association of Colleges & Schools Commission on Colleges (SACSCOC): Standard 7.3. Administrative effectiveness and Standard 8.2.c. Academic and student services.

Although both evaluations are structured similarly, the AEE process focuses on W&M's non-academic administrative units, while the ASSE process focuses on W&M's non-academic units that support student success. Both evalutions include the following components:

• Purpose/Mission Statement
• Goal & Expectations
• Evaluation Plan
• Results, Target Achievement, & Action Plans

Evaluation plans and reports are documented anually using the Anthology Planning tool. As a reminder, it is best practice to complete your evaluations in your Word templates and then copy them into the Planning space. You can find links to these templates and other resources below or in Planning under the "Documents" tab.

This table breaks down the AEE Goal and two expectations.

AEE & ASSE Timeline
Phases	Phase I	Phase II	Phase III
	Complete & Submit Evaluation Plans	Implement Plan, Evaluate, Collect, & Analyze Data	Submit Analysis of Findings/Results, Target Achievement, & Action Plans
Deadline	10/27/2023	Fall 2023 – Spring 2024	6/30/2024

AEE Goal, Expectations, & Resources

SACSCOC Standard. The institution identifies expected outcomes of its administrative support services and demonstrates the extent to which the outcomes are achieved. (Administrative effectiveness)

This table highlights the evaluation deadlines for both AEE and ASSE plans.

Goal:  Efficient & Effective Operations Leading to Stakeholder Satisfaction
Expectation 1: Efficient & Effective Operations	Expectation 2: Quality of Service/ Stakeholder Satisfaction

 

AEE Resources

• AEE Orientation Workshop User Instructions
• AEE Quick User Guide
• Purpose & Mission Statement Template
• Administrative Effectiveness Evaluation Template

Expectation Evaluation Plan Examples

• AEE Efficient Example 1
• AEE Quality Example 1
• AEE Efficient Example 2
• AEE Quality Example 2

ASSE Goal, Expectations, & Resources

SACSCOC Standard 8.2.c. The institution identifies expected outcomes, assesses the extent to which it achieves these outcomes, and provides evidence of seeking improvement based on analysis of the results in academic and student services that support student success. (Student outcomes: academic and student services)

Note: Units under 8.2.c. provide direct support to faculty & students, indirect support for student learning, or a specific co-curricular mission.

This table breaks down the ASSE Goal and two expectations.

Goal:  Efficient & Effective Operations Leading to Quality Academic & Student Services
Expectation 1: Efficient & Effective Operations	Expectation 2: Quality of Academic & Student Services

ASSE Resources

• ASSE Orientation Workshop User Instructions
•  ASSE Quick User Guide
• Purpose & Mission Statement Template
• Academic & Student Services Evaluation Template

Expectation Evaluation Plan Examples

• ASSE Efficient Example
• ASSE Quality Example
• ASSE Quality Example

For questions about AEE & ASSE, please contact Denise Ridley-Johnston (1-2608) or Roger Bryan (1-6225) in IAE.