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Making Documents Accessible

Each of the major categories of disabilities (visual, hearing, motor, cognitive) require certain types of adaptation in the design of web content, including the documents we are linking to from our webpages. A document is considered accessible if it meets certain technical criteria and can be used by people with disabilities.

Note: Your informational content should be created as webpages when at all possible. Cascade webpages are more accessible for those using assistive technology and easier for your visitors to view across their devices — using PDFs or other files can create unnecessary barriers between your visitors and your content.
Non-fillable forms & documents
  • Never scan a printed form or document to create a PDF for your website - these will not be usable by screen readers.
  • When linking to non-fillable forms on your website for download, we recommend adding a supportive statement and contact information: "If you experience difficulty accessing the document due to a disability, please contact our office for assistance."
  • PDFs built with design software such as InDesign will not convey standard outline structure for the content and will need additional efforts to ensure they are accessible.
Fillable forms
  • Fillable PDF forms are required to include accessibility elements to ensure the form can be completed online by those with disabilities.
Online resources for making documents accessible
Microsoft
Adobe