eBill Information
eBills are now located under the eServices option in Banner
The Bursar's Office generates eBills on or around the 15th of each month for any account with a previous balance or with new activity. Payment is due in full by the due date on the statement, generally around the 10th of the following month.
Charges include tuition and fees, room, meal plan and other miscellaneous charges such as printing, lab fees, music fees, tutoring fees, orientation fees, etc. Pending financial aid and scholarships are recorded in the financial aid section of the eBill. The appearance of pending financial aid does not necessarily indicate that all requirements to finalize financial aid have been completed. To check on the status of pending financial aid, please contact the Financial Aid Office, 757-221-2420 or email aid@wm.edu.
Student account charges are due by the established payment deadlines. Failure to pay the balance due and/or to provide the required information for pending financial aid by the established payment deadlines may result in the assessment of a late fee, the loss of financial aid and/or a restrictive hold being placed on the student's account.
Understanding your eBill
For currently enrolled students, the eBill is generated electronically. No paper bills are issued to students or parents.
An email is sent to the student's W&M email address and to the authorized payer's email address (provided in eServices) that a bill has been generated and is ready for viewing. As a reminder, it is a violation of the College’s Acceptable Use Policy to provide your password to a third party under any circumstances. Do not share your password to allow a third party to gain access to your account. Third parties may be set up as authorized users in Banner Self Service/eServices.
Paying your eBill
Accounts may be paid via electronic check or credit card in eServices. Payments by cash or check are accepted at the Cashier’s Office in Blow Hall. Payment by check may also be sent via US Mail. Please make checks payable to The College of William and Mary and remember to include the student ID number on the check. For further information on paying your eBill, please see our payment information page.
Small balances
Balances of less than $5.00 may be paid along with your next billing charges or by the end of the semester, whichever is applicable. However, please note that a non-restrictive hold will be placed on accounts with balances due of less than $5.00 which are not paid by the due date on the eBill. A non-restrictive hold prevents the issuance of transcripts but does not prevent registration.
Monthly payment plan participants
Beginning with the 2013-14 academic year, the College will manage an in-house installment payment plan through eServices. More information will be available on this new plan in the Summer of 2013.
Late Fees and holds
Late fees of 10% of the past due balance (not to exceed $100.00 per semester) will be assessed to students who have not paid or do not have sufficient financial aid or other credit to cover institutional charges.
A restrictive hold is placed on the student's account if there is a past due balance of $5.00 or greater. Students will not be able to register for upcoming semesters, receive transcripts, receive diplomas or have their degree conferred until payment for the past due balance is received.
Collections
Any amount owed to the University including, but not limited to, tuition, fees, room, meals, printing, lab fees, other course related fees, etc. is considered a receivable to the College. A receivable becomes past due if payment is not received by the payment due date.
For currently enrolled students, the primary collection tool is the placement of a restrictive hold on their account by the Bursar’s Office or other office on campus. Once placed, the hold remains in place until the debt is paid in full.
Accounts which remain unpaid may be referred to an outside collection agency or the Office of the Attorney General. In the event that your account is sent for outside collection, you will be responsible for all administrative costs and collection fees incurred in the collection of funds owed to the College.
Please see our eBill frequently asked questions for further information.