Request IT - Instructions and Services

Connect to Request IT

Request IT allows customers to self-submit requests for selected IT services.  For all other services and technical support, contact the Technology Support Center at 757-221-4357 (HELP), [[support]]. 

Request IT Services

Use Request IT to:

• Order a Leased Computer
• Order Discounted Software (for College owned Computers only)
• Request Microsoft Office for your home computer
• Request a WMuserid (for College Affiliate or guest etc.)
• Request Banner Access (Banner Admin and Finance Self-Service)
• Submit Project and Programming requests, including Banner Report requests
• Submit Telephone Service requests

Get Started using Request IT

First, login to Request IT by navigating to support.wm.edu/home.aspx.

• Click Login. (Located on top right of page)
• Type your WMuserid and Password as shown below.  

Careful! You must type "campus\" before your WMuserid.

Once you are logged-in...

• Make a selection from the Home page by clicking on the appropriate icon.
• Fill-in all appropriate fields.
• Scroll down to make sure you have filled-out the entire form.
• Click Save Incident (bottom of form) when you are finished.

Questions? Contact the Technology Support Center (TSC)
757-221-4357 (HELP) | [[support]] | Jones 208, Monday - Friday, 8:00 am - 5:00 pm