Request IT - Instructions and Services
Connect to Request IT
Request IT allows customers to self-submit requests for selected IT services. For all other services and technical support, contact the Technology Support Center at 757-221-4357 (HELP), [[support]].
Request IT Services
Use Request IT to:
- Order a Leased Computer
- Order Discounted Software (for College owned Computers only)
- Request Microsoft Office for your home computer
- Request a WMuserid (for College Affiliate or guest etc.)
- Request Banner Access (Banner Admin and Finance Self-Service)
- Submit Project and Programming requests, including Banner Report requests
- Submit Telephone Service requests
Get Started using Request IT
First, login to Request IT by navigating to support.wm.edu/home.aspx.
- Click Login. (Located on top right of page)
- Type your WMuserid and Password as shown below.
Careful! You must type "campus\" before your WMuserid.
Once you are logged-in...
- Make a selection from the Home page by clicking on the appropriate icon.
- Fill-in all appropriate fields.
- Scroll down to make sure you have filled-out the entire form.
- Click Save Incident (bottom of form) when you are finished.
Questions? Contact the Technology Support Center (TSC)
757-221-4357 (HELP) | [[support]] | Jones 208, Monday - Friday, 8:00 am - 5:00 pm