We are entering our exceptionally busy time of year. Please allow 48 to 72 working hours for us to return your call or email. We appreciate your patience while we work to address everyone's questions and concerns in the order in which it was received.
If you have general questions about your financial aid, please call us at (757) 221-2420 or email us at [[aid]]. We are located in 208 Blow Memorial Hall.
If you have questions about your BILL or your REFUND CHECK, or 1098-T tax form please [[bursar,contact Student Accounts]].
Our fax number is (757) 221-2515. When submitting documents by fax please be sure to include a cover letter with the student name and 93#. During this busy time of year please allow two to three business days for your fax to be logged in to our system so that our staff can verify if it was received.
Our mailing address is PO Box 8795, Williamsburg, VA 23187-8795.
Our physical address is Blow Memorial Hall Room 208, 262 Richmond Road, Williamsburg, VA 23185.
PLEASE INCLUDE THE STUDENT'S ID NUMBER IN ALL EMAILS AND PHONE MESSAGES AND ON ALL FAXES AND OTHER CORRESPONDENCES.
Ed Irish, Director
Ed Irish, Director
Counselor for undergraduate students with last names A-Kh, and all St. Andrews students
Ginia Anderson, Assistant Director
Student Employment Manager
Counselor for undergraduate students with last names Ki-R
Melissa Franks, Assistant Director
Customer Service Manager & Website Administrator
Counselor for undergraduate students with last names S-Z
Jennifer Meier, Senior Assistant Director
Counselor for graduate students and student loans
Meriann Reid, Associate Director of Operations
Amy C. Banks, Program Support Technician, Data Processing
Eric Elkins, Funds Compliance Specialist; Student Employment Coordinator
Janni R. Ramirez, Loan Specialist
Kensa Gilliam, Office Manager
Kim Ketterman, Customer Service Specialist