Tech Support and Troubleshooting
AlcoholEdu System Requirements
The AlcoholEdu program recommends using Internet Explorer 7 or newer and Flash Player 8 or newer while taking the course.
For 24/7 Online Technical Support, click on the Help button located in the upper right-hand corner of every screen in the course or call 866.384.9062. Students do not need to be logged on to access this feature. Select the “Request Support Tab” for more contact options.
Forgot your password?New students who forget the password for their WMuserid should call the Technology Support Center (TSC) at 757.221.HELP. |
Need to Retake the Exam?In the AlcoholEdu Notebook click on the link at the top of the screen to retake the course. |
Trouble viewing the course media? (images loading, can’t move past a section)
Tech support is also available by calling 866-384-9062 |
Trouble logging back in?Make sure you're going through the Tribe Guide each and every time you access the course. You cannot access the course directly from the AlcoholEdu website. If you still have trouble please email [[itsupport]]. |